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October 14, 2009 9:55 AM PDT

Restore muted audio at bootup

by Topher Kessler
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When you set the volume of your system to a certain level, this setting should be preserved when you reboot your system or log out and back in. Despite this, some people have reported a problem where the computer will not save these settings, and will either revert back to another volume level or be set to mute.

Apple discussion member "AndyNylesWillRiot" writes:

"I just noticed since i've had SL, no matter how loud i leave the volume when i shut it down, every time i boot up he volume is muted. I just know this didn't happen with Leopard so i was just wondering if there is any solution to this? or if it's just some sort of new feature?"

If this happens it is definitely a bug or problem with the configuration files that the system is using to set up the audio. The system primarily uses two preference files for system audio settings, and also stores some audio settings in the system's PRAM. While this has happened for some after upgrading to Snow Leopard, the same configuration files are used by Leopard and it is possible for Leopard to be affected by this problem as well. The easiest solution for this problem is to remove these configuration files and allow the system to remake them, as well as reset the computer's PRAM.

Remove Configuration Files

The two configuration files are located in the /Macintosh HD/Library/Preferences/Audio/ folder, and are called "com.apple.audio.SystemSettings.plist" and "com.apple.audio.DeviceSettings.plist." Go to this folder and remove these files, and then restart your system and the audio settings should be functioning normally again. These preference files hold settings such as bit rate, the number of channels the system is set up to use, and sound volumes, etc., so you may need to set these up again.

Reset PRAM

The PRAM holds a few audio settings which at times may be used in place of those that are in system configuration files. The PRAM settings can be reset by rebooting the system and immediately holding down the options-command-P-R keys at once. The computer will keep resetting and making the boot chimes as long as these keys are held. Let it cycle a couple of times and then release the keys and allow the system to boot normally.

NOTE: If you have a firmware password set, you will not be able to reset the PRAM until you disable the password.



Questions? Comments? Post them below!
Be sure to check us out on Twitter and the CNET Mac forums.

Topher has been an avid Mac user for the past 15 years, and has been a contributing author to MacFixIt since Spring 2008. One of his passions is troubleshooting Mac problems and making the best use of Macs and Apple hardware at home and in the workplace.
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by markatwrk October 14, 2009 11:19 AM PDT
Thank you for the fix!
mark
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by sanj58 October 14, 2009 9:35 PM PDT
"These preference files hold settings such as bit rate, the number of channels the system is set up to use, and sound volumes, etc., so you may need to set these up again."

And how does one do this precisely?
Sanj
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by tkessler October 14, 2009 9:53 PM PDT
In the Sound system preferences, and with the Audio/MIDI Setup utility.
by lanzera1982 October 15, 2009 7:57 AM PDT
Thanks you for the fix- this was driving me crazy and I was about to google it when I saw it on my homepage... NICE!
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by amazonsk October 15, 2009 4:59 PM PDT
So what if with OS X 10.5.8 (PPC processor) I want to always mute/disable the start up chime while leaving the rest of my audio in audio settings however I have them set?

Regardless of the volume I set in audio settings - even when set to mute - the start up chime always sounds out loudly. Can I shut this off?

Thanks for checking in on this.
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by bashirtamani October 20, 2009 2:02 PM PDT
How can i rest the audio
by crowleyal October 20, 2009 12:47 PM PDT
Check out http://www.satsumac.com/Psst.php

Works on my Early 2008 Mac Pro running SL 6.1.
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by amazonsk November 13, 2009 3:03 PM PST
Thanks for the link, I checked it out - sorry to say that application doesn't work on my mac model. I'm not sure that the app's method of turning down system audio at logout/shut-down would also turn off the start up chime - somehow those items seem to be separate - regardless of how I set sound settings, I can't seem to make that chime go away.
by bashirtamani October 20, 2009 1:45 PM PDT
Dear CNET
I lost my sound and i have tray (commond option,P and R) too but still is not working this problem is come and go some days i have sound withaout any problem and some day no sound stay on mute, know for the moment is every day on mute,
Please i need your help
Thanks
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by bashirtamani October 20, 2009 1:47 PM PDT
I forgot to tell you i have mac bookair
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