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October 20, 2009 4:01 PM PDT

White box follows cursor when running Firefox?

by Topher Kessler
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A small thread on the Apple discussion boards talks about a problem one user is having with a small white rectangle appearing over the mouse pointer. It does not follow the pointer, but instead will just appear when the mouse is still and then may persist after the mouse has been moved.

This appears to be caused by recent versions of the Google Toolbar, so if you have this installed you might try removing it to see if the problem goes away. The toolbar is in beta testing, so you might send error reports and feedback to Google to help the development of the utility. Optionally, you might try removing preference files for the toolbar and reinstalling it. Being a beta release, Google may have updated the toolbar since you initially installed it, which might address this issue.

Any software has the chance to cause unforeseen problems, but this is especially true for beta and test versions, so generally if you see strange system behaviors the first step is to disable all third-party and test software you may be running. Most of the time that odd things like this happen, people end up having a myriad of menubar add-ons and other enhancements running in the background, any of which could be contributing to the cause for the problem.



Questions? Comments? Post them below or email us!
Be sure to check us out on Twitter and the CNET Mac forums.

Topher has been an avid Mac user for the past 15 years, and has been a contributing author to MacFixIt since Spring 2008. One of his passions is troubleshooting Mac problems and making the best use of Macs and Apple hardware at home and in the workplace.
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by jim_mac October 20, 2009 7:10 PM PDT
You have GOT to be kidding! Why in the world do you bother to post an article about ONE user's minor problem with BETA software?!? Go find a real-world problem and write about the fix, Topher.
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by tkessler October 20, 2009 7:43 PM PDT
Thanks, I appreciate your concern, but I disagree and am definitely not kidding. This was purposefully small article with a couple of intentions illustrate a small problem with google toolbar, and also make a note about beta software. Periodically I will post these as small reminders to folks, especially new computer users. They are not meant for all people. For the most part I do research and write about fixes and solutions for a large audience, but these small ones will be posted here and there. They're not common, but I think they are important.
by macdad614 October 21, 2009 4:05 AM PDT
'cause some people will download and install anything and everything, as long as it's free.
by MrAppletosh October 21, 2009 5:29 AM PDT
i agree whit jim_mac !!!
its beter to write nothing then something silly
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by mickmacguy October 21, 2009 11:53 AM PDT
"a problem one user is having", huh? Who cares?
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by Guy October 21, 2009 3:45 PM PDT
This may not be an isolated issue. I had a similar problem and it turned out it was my wireless mouse.


http://discussions.apple.com/thread.jspa?threadID=2200389&start=0&tstart=0


Guy
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by Hhotelconsult November 17, 2009 1:45 PM PST
It's happening to me, and you helped me figure it out. I really appreciate it. There are threads all over the internet about this.
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by AMCarter3 November 28, 2009 11:39 PM PST
I'm having this issue too. I do not have the Google Toolbar installed. The white box just appears radomly and then disappears randomly. Any suggestions?
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