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October 26, 2009 11:06 AM PDT

Snow Leopard: Services menu not working?

by Joe Aimonetti
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Several users are experiencing issues with the Services menu in Snow Leopard not functioning properly. When the Services menu is accessed (via the Finder menu bar > Services) the menu reports that it is "Building..." but never completes the build.

Apple Support Discussions user "Christopher All..." reports:

So, my services have all disappeared. When I try to access them via the Apple menu, it says "Building..." and never builds. Then, when I go to Keyboard under System Preferences and click the Services submenu, there's nothing there.

In another ASD thread, user "xy22y" has this suggestion for a fix:

I had the exact same problem. I think I figured out what the culprit was, at least for me.

There was a service "ChineseTextConverterService.app" in /System/Library/Services. Once I moved that somewhere else, the symptoms went away, and Finder services and context menus started behaving as expected.

I don't where the ChineseTextConvertService came from, but I don't need it, so deleting it was fine by me.

This suggestion may be part of a bigger suggestion mentioned later in the thread. Users will want to check their entire Services library (username > Library > Services) and also (Macintosh HD > System > Library > Services) for any old Services that may be incompatible with Snow Leopard.

If you are not sure, move all the services to a location on your Desktop. Add each one back to its appropriate folder and check the Services menu to see if it is functioning properly. This issue may also relate to third-party programs such as Growl that have not been updated to be compatible with Snow Leopard. Users should check all such applications.


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Joe is a seasoned Mac veteran with years of experience on the platform. He reports on Macs, iPods, iPhones and anything else Apple sells. Before joining CNET, he even worked in Apple's retail stores. He's also a creative professional who knows how to use a Mac to get the job done.
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by kenm22 October 26, 2009 11:59 AM PDT
I have the "ChineseTextConverterService.app" in /System/Library/Services as well but have not problem with the Services menu in Finder.
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by martin p October 26, 2009 12:40 PM PDT
you may want to run a spell checker on that heading...
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by MacFixIt Joe October 26, 2009 1:08 PM PDT
why?
by tkessler October 26, 2009 1:43 PM PDT
It was spelled "Sevices" for a while...I popped in there and corrected the typo.
by siodacain October 26, 2009 5:05 PM PDT
Go back to your services folder after restart, the file comes back, it MUST be needed
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by robertbdavis_dotmac October 26, 2009 7:10 PM PDT
i just checked and on a May 2009 iMac with SL added on day one last fall I don't even have a Services folder. Apple had me reinstall SL because of problems. I suspect this means a visit to Apple...
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by superush October 26, 2009 9:26 PM PDT
I experienced the services missing and being built dialog couple of days ago when selecting services from the iText Express, Text Edit, and Pages'09 menus. Also was unsuccessful accessing services via contextual menu. Since the services being built dialog looked like it was going to take forever, I restarted my iMac. Afterwards, I launched a previously saved iText Express document , a Text Edit document and a saved Pages document template, chose services from their menus ...and all the services I generally use reappeared there as expected. Same using contextual menu selection of services.

It seems that the fix of the missing services being rebuilt problem was the reboot! The missing services problem hasn't happened again since then!

Cheers!
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