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October 27, 2009 12:40 PM PDT

Snow Leopard: Color Profile issues?

by Joe Aimonetti
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Many users are noticing an issue with the color profiles in Snow Leopard not providing proper calibration for their Macs. Users are unable to create custom calibration settings--the profile will reset itself just before the calibration finishes or the profile is reset after a reboot.

Apple Support Discussions user "S. P. Cooper" comments on a growing thread:

During the Color Calibration, at the end of the process the calibrator resets itself to the 'default' calibration shown at the login window.

If I use any of the presets, or any of my earlier calibrations, they work fine within the operating system once logged in--but the color profile of the login window does not change.

In Leopard, choosing a color profile whilst logged in would also change the color profile of the login window. That no longer seems to be the case. How does one change the 'default' color profile for the login window?

Several other users corroborate this experience, reporting that reinstalling the Snow Leopard OS does not solve the issue. Most users experience a washed out feel to their displays with many reporting a blueish tint. A workaround has been used by some users, posted by ASD user "nhsledder":

Regarding the color profile/blue tint issue, here's what I've figured out is the problem with Snow Leopard, and the LCD panel model 9cc2 that I have.

Knowing from the ColorSync profile on my MacBook Pro 13" that the display make is 610, and the model is 9cc2, I went hunting in the System Folder.

If you go into the folders: (System > Displays > Overrides > DisplayVendorID-610) and scroll down through the list. You'll notice that a DisplayProductID is MISSING for 9cc2! Apparently Apple left 9cc2 out of displays in Snow Leopard.

Soooooo, what I did as a workaround to fix it is went to my backup from Leopard, and copied "DisplayProductID-9cc2" into the folder where it should be. Then copied the "Color LCD" profile from the backup also to (Library > ColorSync > Displays). I restarted, and my display looks great again, and I'm running 10.6!

The workaround above is for a specific MacBook Pro. Users wishing to try this workaround on other machines will have to discern their specific manufacturer and model number. Continuing, "nhsledder" relates:

Once you get your manufacturer & model numbers you can look to see if it's in there. Go to: (System > Displays > Overrides > DisplayVendorID-(go to your manufacturer #) > DisplayProductID (your model #)).
If you have some time to wait this issue out, it appears that the next update to Snow Leopard, 10.6.2, may address this issue. You will notice several references to ColorSync under general focus and fixes. If you want to know more about Snow Leopard's gamma 2.2 default setting, read this. Once the Mac OS X 10.6.2 Snow Leopard update is released, we will provide a complete list of fixes.


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Joe is a seasoned Mac veteran with years of experience on the platform. He reports on Macs, iPods, iPhones and anything else Apple sells. Before joining CNET, he even worked in Apple's retail stores. He's also a creative professional who knows how to use a Mac to get the job done.
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Add a Comment (Log in or register) (7 Comments)
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by HarryO53 October 27, 2009 1:44 PM PDT
I just tried a custom calibration in 10.6.1. Snow Leopard and had no problem creating and saving a changed color profile. I don't know where the info for this article came from, but IMHO it isn't true based upon what I've tried and used.
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by tkessler October 27, 2009 2:00 PM PDT
It wont necessarily be an issue for all users. There can be a variety of reasons for these sort of problems.
by ihadmeavision October 27, 2009 4:59 PM PDT
My Macbook pro is great after the update to snow Leopard but my Mac Pro at work looks washed out with a couple of Dell monitors. My hardware calibrated profiles don't stick in the system preferences when I choose them. I'll recalibrate under 10.6.1 and see if that cures the problem. Hopefully 10.6.2 will cure it. My monitors looked great under 10.5.8.
by Karl Snyder October 27, 2009 9:59 PM PDT
I don't know if this is related but when I upgraded to SL and tried to use my Agfa scanner and it's ScanWise X application, I kept getting an error that read "ScanWise cannot find the current ColorSync System Profile. Please recalibrate your monitor or select another system profile with the ColorSync Control Panel." I updating my profile, but to no avail. I ended up downloading a third party application that works. But I'd rather have the actual application.
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by BrianMarsh October 29, 2009 11:01 AM PDT
I believe there are 2 elements of ScanWise X that finally broke with Snow Leopard... really it did well, it was a release candidate 2, not even a full release version, back from 2002 or so. It was made well before the intel transition, and has worked through every OS update until now. I'll have to move our e20 scanner to my file/web/print server once the wife decides she will update to Snow Leopard on her iMac, see if it'll work with Image Capture sharing...
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by jscott418 November 2, 2009 9:29 AM PST
I went back to Leopard until Apple can get SL fixed right. You know I am more in favor of how Microsoft tests its Operating systems like it has with Windows 7 by using a public beta. This makes a lot of sense because you get more feedback and you test the OS on a wider range of configurations.
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by zetzetone November 12, 2009 3:36 AM PST
when I tried that out for myself, I looked up model etc for my own screens in a working colorprofile (10.5.8) and it appeares to be empty. I have two apple screens (cinema & cinema HD) and both have no model/makes in their profiles therefore no reference in 'system/displays' ALTHOUGH screen colors are OK in 10.5.8. Could this be of any influence in profiling while in 10.6.2, because there are no references to the models/makes in the CProfiles either (therefore not present in system/displays)???
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