• On MovieTome: See the villain of IRON MAN 2!
advertisement
November 3, 2009 11:01 AM PST

Snow Leopard: Overheating and loud fans cause issues

by Joe Aimonetti
  • Font size
  • Print
  • 19 comments
Several users have experienced their systems running inordinately hot after upgrading to Mac OS X 10.6 Snow Leopard, causing their fans to work exceptionally loud. Users in this thread on the Apple Support Discussions forums focus the issue primarily on MacBook Pros, though some scattered entries from MacBook owners suggest the issues may be noticed in many of Apple's notebooks.

Users' machines tend to run extremely hot, causing the fans to cycle at a high rate and deplete battery power at an accelerated clip. ASD forum user "Ryan83" reports:

Fans running constantly at 6000 RPM without any program running - - just letting it idle or running solely itunes. Iphoto 09 unusable - - when you edit in full screen - - the screen shows colored artifacts all over. Internet has been very spotty and misbehaves.
Similar symptoms are reported by many of the thread commenters. Typically CPU usage will spike when users do media-heavy actions with their systems, such as editing photos with Photoshop, cutting movies with Final Cut Pro, or watching media online at sites like YouTube or Hulu. Some users suggest that it could be a hardware issue with the actual fans, though this is unlikely (at least at first). Because most users report the problem after their upgrade to Snow Leopard, chances are it is a software issue. If left unattended, the problem could eventually lead to the fans, logic board, or other hardware becoming corrupt.

Some things to check
Be sure all your programs are Snow Leopard compatible. Several users reported that updating the notification utility, Growl, to the Snow Leopard ready version, 1.2, solved their overheating issues. Users should open Activity Monitor (Applications > Utilities) and take a look at any background processes that may be running. If any of those programs are not Snow Leopard compatible, they could be causing the excessive CPU usage and heat production.

When in doubt, especially if you are under AppleCare, taking your machine to an AppleCare Authorized Technician or an Apple Store is a good idea. You will want to avoid any future damage to your hardware as soon as possible. Keep in mind that a solution may involve reinstalling Snow Leopard. Be sure you have a stable and current backup of all your important data. As we have mentioned in recent articles, the 10.6.2 update for Snow Leopard is expected very soon and includes (based on information from beta releases) a myriad of fixes that may include a solution to the overheating issue. When the update is made available, drop by MacFixIt to get a rundown of all the included fixes.


Be sure to check us out on Twitter and the CNET Mac forums.
Do you have questions, issues, or stories you would like to see on MacFixIt? Email Us.

Joe is a seasoned Mac veteran with years of experience on the platform. He reports on Macs, iPods, iPhones and anything else Apple sells. Before joining CNET, he even worked in Apple's retail stores. He's also a creative professional who knows how to use a Mac to get the job done.
Recent posts from MacFixIt
Apple releases iPhoto 8.1.1 update
S-video connection problems for MacBooks
Some assistance for the new 27-inch, Quad Core, Late 2009 iMacs
Continued problems for new iMacs
Exchange Junk mail folder disappearing in Mail
Files suddenly gone? No backup? Here's what to do...
Rotate vertical videos using iMovie '09 or Quicktime Pro 7
New "Malicious" variant of the Rickrolling worm now available
Add a Comment (Log in or register) (19 Comments)
  • prev
  • 1
  • next
by jim_mac November 3, 2009 11:34 AM PST
"If left unattended, the problem could eventually lead to the fans, logic board, or other hardware becoming corrupt."

Huh? I'm wondering what you mean by this. We've heard of "corrupt" software, but hardware? I'd also welcome an explanation of how a high fan rate can "corrupt" a logic board.
Reply to this comment
by MacFixIt Joe November 3, 2009 12:02 PM PST
The high fans are a result of overheating, which can damage any of the electronics inside a computer as I'm sure you're aware. As some of the users noted in the forum, upon taking their machines in for repair, they had those particular components replaced. However, as I stated in the article, I'm not sure this is starting as a hardware problem, but when software causes the hardware to act different than intended, the hardware can become corrupt.
by sciontcya November 4, 2009 11:22 AM PST
Hardware does not "corrupt" it fails.
CNET should be aware of the difference and report as such.
It sounds unprofessional otherwise.
I think that's your point.
by November 3, 2009 1:12 PM PST
I'm on a 24" 2.1 Ghz iMac and the same problem affects me. Ever since upgrading, the fan is running LOUD non-stop. Not good!!!
Reply to this comment
by mwakefield66 November 3, 2009 1:26 PM PST
I had this issue the day after snow leopard released and i upgraded Leopard. I ended up having to get the logic board replaced. Thank goodness for AppleCare. This was a 2007 MacBook Pro btw.
Reply to this comment
by tkessler November 4, 2009 12:02 AM PST
I suspect a lot of these logic board repairs are done more out of precaution than a true irrecoverable problem with the board itself. It's like replacing your car tires (and rims for that matter) if they're low on air, when in reality the only thing that's needed is a refill. It's overkill, but is an all-encompasing method of getting the same job done.
by sieb1 November 3, 2009 7:43 PM PST
When I use Photoshop CS 4 the fans run a bit fast (up to 3500 or 4000 rpm) but the core only heats up to about 72 to 80 degrees c.

This occurs during longer editing sessions: if I save the file or go back in the history to an earlier step (for example after trying a number of blending changes) the load lessens and the fans quickly slow down as the computer cools. I can still step backward to undo, and have changed my workflow to save more often.
Reply to this comment
by macdad614 November 3, 2009 9:49 PM PST
ONLY 72 to 80 degrees Celsius? That is 161.6 to 176 degrees Fahrenheit, whereas body temperature is 98.6 F. That seems a but extreme.

What computer are you using, and which OS?
by deniceels November 4, 2009 2:34 AM PST
its more than abit extreme. Such high temperature only reduces the lifespan of hardware far faster than at a cooler 40 odds degree c. 80d.c to me is more closer to boiling water point than anything else, unless I'm intending to use it was water heater source.
by MrMetroLounge November 4, 2009 4:47 AM PST
Had the same problem.. Took it too Apple right after the release.. They had no clue.. BUT, I figured it out with Apple phone support. Turns out Carbonite online backup software running in the background was the cause. Once I removed the application, everything went back to normal for me. Check you software, make sure its Snow Leopard compatible.
Reply to this comment
by November 4, 2009 12:52 PM PST
Well thanks sheesh I upgraded 2 days ago and am having issues everytime I try to watch video or use photoshop, but I have been having lagging issues before this. Ahh well I am going to apple tomorrow to see if it needs to be checked out. It's stopping me from turning on my machine at times and it's giving me error messages as well.
Reply to this comment
by rogergaudi November 6, 2009 6:07 AM PST
I am having the overheating and excessive fan issues after upgrading to Snow Leopard on my Macbook.
I hope that 10.6.2 will fix it. Sometimes it happens with very few apps open
Reply to this comment
by BrianMarsh November 6, 2009 9:39 AM PST
Reset SMU on the model, it can cause problems like fans running full time.

Although the other items mentioned, like checking for a process stuck at 100% (or near) can cause this to happen. - related to this, even if something isn't stuck at a high CPU rate, checking Console.app in the Utilities folder may show repeating entries for a background process, if this is the case, try updating (or removing/uninstalling) whatever is having the issue.
Reply to this comment
by November 7, 2009 4:09 AM PST
I have had the same problem with overuse of memory, CPU use and temperature. In Activity Monitor there was a process something like - hdutil. Sorry, it was later in the evening and i was tired (which probably gave me the courage to do it). I force quit it and the problem ceased. I restarted and have watched over night. Memory and CPU use dropped to normal and the temperature decreased 50%. Your mileage may vary but it was quite dramatic for me.
Reply to this comment
by snowmanx11 November 7, 2009 4:27 PM PST
I have a 2007 macbook pro, I never really thought about it, but my machine has suffered from insomnia and has chronically suffered from erratic overheating issues since upgrading to 10.6. Updating to 10.6.1 apparently didn't fix change this.

The machine appears to have no major applications running, the CPU usage is minimal and yet it runs 70-85 C and cranks the fans up to 6000 rpm.

I am truly sick of having babysit my laptop to make sure the thing does not burn up, or going to bed (small apartment) and wakeup in the night because my macbook pro decided to wakeup, overheat, and rev its fans up.

I had my motherboard replaced under applecare when it suffered the video chipset glitch last year. I would like to think that I am done with overheating.

Here is to hoping that 10.6.2 fixes this --when it finally comes down the pike-- otherwise i might go back to 10.5.
Reply to this comment
by FiO2 November 9, 2009 4:23 AM PST
As someone who had the heat and fan problems on my late '08 MB Pro after the Snow Leopard upgrade ( as well as a host of other common issues, such as never ending spinning beach balls) I can recommend following the advice of trying a reinstall. A reinstall fixed every single issue I had, and while I realize it may not be the fix for everyone, give it a try.
Reply to this comment
by snowmanx11 November 10, 2009 7:21 PM PST
thanks for the thought - after finals I will do just that.

otherwise - the 10.6.2 update really seems to have helped. before 5 minutes on youtube would send my machine to 75C regardless of fan speed. i almost started to think that safari and flash were somehow the main problem, but i don't leave it open when i am not using it and the overheating occurred under firefox.

i also don't seem to get near as hot video chatting over ichat or skype - i would have to crank my fans before starting to have half a chance of finishing a 30 minute video chat below 80 C

so far, and barely a day later, things appear much better.
by DragonWizard November 23, 2009 9:28 AM PST
It's not the fan causing the damage but the heat it is trying to compensate for.. The fan just drains the batteries on anything battery driven... find out what is making it do this by checking with console. app and turn said item off if it is not something necessary for operations... If the application at fault is something you can do without or else something that can be replaced by something more compativle then change it.. If all else fails get a program to speed up the fan till you can get it to a service provider for a fix.. Also, those complaining that Apple changed the board to solve the problem.. if it cost nothing then I would say be grateful... A new board is always a good thing... as long as it is NEW and not a refurbished one...
Reply to this comment
by klm68a November 23, 2009 5:19 PM PST
I had this problem with Leopard. The fan on my macbook was running at 6000 rpm even with no apps running. I took it to the "geniuses" at the Apple store. They were completely stumped and told me to send it in for service. I didn't.

I found the solution in an online forum. It turned out there was something stuck in the print queue. Go to 'system preferences', open 'printer and fax', select open print queue. If there's a job stuck there and your computer can't figure out where to print it, delete it. Problem fixed.

Just recently I upgraded to Snow Leopard. I had problems with Keynote, Numbers, and Pages (especially with images and colors). I ran 'software update' but it didn't help. It turns out that 'software update' expects these applications to be in a folder called iWork but I had them directly in the applications folder. I created an iWork folder within the applications folder. Software update then found and updated them. Problem fixed.
Reply to this comment
(19 Comments)
  • prev
  • 1
  • next

Navigate MacFixIt

  • Help
  • Archives
  • Utilities
  • Forums
advertisement

About MacFixIt

MacFixIt is CNET's troubleshooting resource for all things Mac. The information here helps you navigate the ins-and-outs of Mac ownership with how-tos, troubleshooting information, news, reviews, and more.

Add this feed to your online news reader

MacFixIt topics