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November 5, 2009 10:21 AM PST

Snow Leopard: Trouble opening groups of downloaded files

by Joe Aimonetti
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Users are reporting a bug in Snow Leopard's Finder that prevents groups of files that have been recently downloaded from being opened at the same time. In a real world scenario this could include downloading multiple images for use in design work or multiple video elements for use in film work, etc. This bug requires users to open each file individually, a limitation that can severely disrupt certain workflows.

After testing these reports on my machine, I was not able to reproduce the problem. However, the issues on the forums (2, 3) seem to affect a large amount of users. As Michael Jones from The Unofficial Apple Weblog (TUAW) suggests, the issue is essentially that groups of files downloaded may not open all (or any) of the files as a group. He suggests that this is a universal condition of Snow Leopard, though as I stated earlier I could not recreate the situation as described.

This problem seems to be due to a "feature" in Snow Leopard, related to security concerns, that quarantines downloaded files. Much has been made of Apple's noticeable push for better security with Snow Leopard, though this inconsistency with the user experience may cause them to rethink how they handle files downloaded as a group.

Possible workarounds
This thread explains a Terminal-based workaround to get rid of the quarantine label on your files as well as some other workarounds users have discovered. Of course, if users are going to attempt any of these suggestions, be sure you have a stable backup of all your important data. As with many issues we have reported about Snow Leopard, we will track them against the release of 10.6.2 and report on whether they are addressed in the update.


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Joe is a seasoned Mac veteran with years of experience on the platform. He reports on Macs, iPods, iPhones and anything else Apple sells. Before joining CNET, he even worked in Apple's retail stores. He's also a creative professional who knows how to use a Mac to get the job done.
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by eksAirbusdriver November 5, 2009 1:16 PM PST
I've only noticed this after upgrading to PS Elements 8 several weeks after installing Snow Leopard. There are reports of this same behavior at their User to User forums. I also open multiple files in BBEdit and have NOT had this problem. The difference being that the html files were created on my machine, not downloaded. The images WERE downloaded, actually simply dragged onto the Desktop out of an email. Selecting them all and double-clicking did not open all of them in PSE 8 (I have set PSE 8 to open jpegs instead of Preview, despite Apple's "suggestion.").
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by gayr November 5, 2009 1:19 PM PST
This is very annoying when trying to import mp3s into iTunes by double-clicking too, and seems to affect not only files downloaded individually, but expanded zip files and rar archives too. Irritating!
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by lstump503 November 6, 2009 10:03 AM PST
I have noticed the same thing, but it can be any folder that contains more than one file, e.g., several Photoshop jpgs. It will oppen one and leave the rest sitting.
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by lstump503 November 6, 2009 10:04 AM PST
THis is happening with files that were not recently downloaded, too, e.g., a folder with several Photoshop images will open only one and leave the rest sitting.
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