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November 5, 2009 11:51 AM PST

Snow Leopard: Date detection in Mail working properly?

by Joe Aimonetti
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Users are experiencing issues regarding Snow Leopard's Mail program no longer recognizing data in messages. Typically, common information relating to dates or contacts is recognized by Mail as such and users are able to create iCal events or Address Book contacts from messages they receive in Mail. This function, however, seems to be not working properly for some users.

In a thread on the Apple Support Discussions forums, user "Jaymz" reports:

I receive emails for events all the time and they have the following date format (example shown)

2009-09-19 19:30:00

Apple Mail used to recognize this as a date and time in the email so I could make a quick iCal addition. This seems to have ceased with the SL upgrade. It still detects more obvious dates and other data but I need it to detect this type as before.

Other users corroborate this information stating that multiple forms of typical date formats are not being recognized by Mail. One Terminal command is suggested in the thread, but does not work properly. Users can attempt to rebuild their Mailboxes (Select the Mailbox and from the Mail menu bar > Mailbox > Rebuild). If the issue persists, drag the "com.apple.mail.plist" file from (username > Library > Preferences) to your Desktop. Reopen Mail and test your messages.

Note: This will delete your Mail settings. If the issue persists and you would like your preferences restored, put the file back into the Preferences folder. If moving the file restores the data detection function, delete the old preferences file from the Desktop (a new one will be created).


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Joe is a seasoned Mac veteran with years of experience on the platform. He reports on Macs, iPods, iPhones and anything else Apple sells. Before joining CNET, he even worked in Apple's retail stores. He's also a creative professional who knows how to use a Mac to get the job done.
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Add a Comment (Log in or register) (5 Comments)
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by martin p November 5, 2009 1:12 PM PST
try the old spell checker again on the heading guys...
Reply to this comment
by cnet.aaron November 5, 2009 1:34 PM PST
I don't think the spell checker would have caught that one....'in' was spelled correctly!
:)
by macistotle November 6, 2009 9:04 AM PST
@martin p: Again with the lame spell check trolling?

If the only thing you have to do is run around the Internet and find misspellings and grammatical errors on tech posts, you lead a boring, sad life. Please do the world a favor and turn off your computer for the rest of time. Honestly, who cares if something is misspelled or said in an odd way?

Wouldn't it be a great world if you could log on to MacFixIt, see that some people had commented on a reported issue and when you go to read those comments, they were actually relevant to the story? I understand not being able to contribute intelligently to the conversation, but pointing out silly mistakes that have no bearing on the outcome of the issue? That's just daft.
by listserv69 November 6, 2009 10:22 AM PST
I recently read an article about changes in SL that affect date calls in Applescript . Something about a change in the way dates are dealt with in the OS causing some scripts to break.
I know, a bunch of hearsay.....
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by MacFixIt Joe November 6, 2009 10:37 AM PST
Actually I think a couple people in the Apple forums mentioned the same thing. I tested the versions of dates that people said were not working and all seemed to go well on my machine, so I'm not sure what the difference would be. Perhaps an upgrade corruption? It will be interesting to see if 10.6.2 covers all these issues we've been seeing. Preliminary analysis says there's over 150 fixes, updates, etc. so there's a good chance.
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