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November 8, 2009 12:09 PM PST

Apple releases Apple TV 3.0.1 update

by Topher Kessler
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Apple has released a small update to the Apple TV system software, bringing it to version 3.0.1. The update addresses a small issue where synchronized items between the Apple TV and iTunes would disappear until you performed another synchronization.

Information on the synchronization issue that this update addresses is available in this Apple Knowledgebase document: http://support.apple.com/kb/TS3116

To update the Apple TV software, perform the following steps:

  1. Reboot the device by unplugging it and plugging it back in.
  2. Go to the "General" settings from the main menu.
  3. Select "Software Update".
  4. Select "Download and Install".

The device will restart and show the Apple logo and a status bar indicating the software is being updated. When this is happening do not unplug the Apple TV.

The update is supposed to address the problem, but according to the KB document it may persist even after updating. If it does, try disconnecting the device from the computer and reconnect in the "Computers" section of the settings. Additionally, you can do a factory restore of the Apple TV software, update to version 3.0.1, and then re-sync your content. To perform a factory restore, follow the instructions in this knowledgebase document: http://support.apple.com/kb/HT3199



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Topher has been an avid Mac user for the past 15 years, and has been a contributing author to MacFixIt since Spring 2008. One of his passions is troubleshooting Mac problems and making the best use of Macs and Apple hardware at home and in the workplace.
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by woodgnome November 9, 2009 8:47 AM PST
Hmm. Not sure this paints quite the picture it should. After the update I found iTunes syncing with the AppleTV and because the AppleTV showed no content it was reloading the entire content of iTunes. I couldn't persuade it otherwise even after the follow on update at the weekend. In the end I connected it via ethernet and let it get on with it.
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by rationalreview November 9, 2009 5:30 PM PST
I can't believe you have to unplug it as a step. Wow, shotty programming yet again by Apple. I remember my old macbooks needed the battery to be run down or taken out after a big system freeze because the power button wouldn't shut it down.
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