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November 12, 2009 11:47 AM PST

Snow Leopard slow to sleep

by Joe Aimonetti
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Sometimes users experience an issue where Snow Leopard acts slow when commanded to Sleep Mode. This can happen because of background processes timing out or your system getting backed up while RAM is attempting to write to the hard disk during the sleep process (the more RAM you have, the slower the process could be).

For users experiencing this issue, you can narrow down the cause of the slow shut down using a simple Terminal command. Open Terminal and enter:

pmset -g log
The "Signature" with the longest "Response Time" (in ms) should be the first program to look at. Users should be sure they have updated all their third party applications and plug-ins, especially after updating to Snow Leopard 10.6.2, to ensure the best compatibility.

Several users report that the GoogleTalk plug-in for Firefox or Safari was their culprit for the longest response time when attempting to put their Mac to sleep. Several other users also found that they had an outstanding print job in their printer queue.


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Joe is a seasoned Mac veteran with years of experience on the platform. He reports on Macs, iPods, iPhones and anything else Apple sells. Before joining CNET, he even worked in Apple's retail stores. He's also a creative professional who knows how to use a Mac to get the job done.
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by gitano1--2008 November 12, 2009 12:26 PM PST
I own two Macs, a MacBook and a new iMac, Both are running Snow Leopard. I had a 17" iMac also running Snow Leopard from when it was released. My son has a MacBook Pro with Snow Leopard. Not one of the four machine have experienced any of the symptoms posted on CNET on a seemingly daily basis. I find that Snow Leopard runs faster and is just as stable as any of the previous OS I have used. One or two machines acting erratically do not constitute a trend. Third party software can create all sort of problems no matter how stable the OS. Before reporting these problem it might be worth investigating the possible reasons that these problems are occurring. The whole tone of this site seems to be one of putting down a superb operating system that is functionng perfectly on the majority of those machines with it loaded.
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by MacFixIt Joe November 12, 2009 12:43 PM PST
@gitano1-2008
MacFixIt is a site that highlights issues that users report and provides solutions and suggestions when available. True, most systems do not experience most of these issues. My own machine, a MacBook Pro running Leopard has yet to experience any of these issues either.

But, the point of this site is to be a usable archive for Mac users that do have these problems. Whether the issue is entirely small or extremely significant (like when we reported on the Guest Login bug), our value is as a resource, not as a daily source of Apple fanboy trumpeting. Don't get me wrong, we love Apple and all their stuff and that is a huge reason why we choose to write for MacFixIt, but this is a troubleshooting site, which means we have to talk about "trouble". We, in no way, attempt to make anything we write about a "trend". In fact, many of the lesser "threats" we write about are noted as such.

If you have a bigger story you feel like we should be reporting on, feel free to contact us via the methods at the conclusion of each article we write. Thanks much!
by November 14, 2009 3:10 PM PST
To gitano1--2008

You must be some kind of newby because MacfFxit has been the resource that many in the Mac community depend on for many years!

The tone of your comments is repugnant and ill informed.

I maintain one machine with the sleep issue. Apple would not acknowledge it. A few posters on Apple Forums began to complain about it, but MacFixit confirmed what Apple would not.

Count yourself lucky for not needing MacFixit!
by V2Blast November 12, 2009 12:39 PM PST
Snow Leopard actually goes to sleep almost immediately on my machine...
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by Paul Johnson November 12, 2009 2:30 PM PST
My problem is that when I do a restart of my Mac Pro from the Apple menu the machine shuts down, the chime sounds but the machine never reboots. The screen is dark although the light on the computer indicates it is receiving power. The only way to get the machine to reboot is to do a hard shutdown, unplug the power cord, plug it back in and do a cold restart.
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by macdad614 November 13, 2009 4:45 AM PST
1. What OS?
2. Which Mac Pro?
3. Which display?
4. Did you try pressing the power button on the display? Check System Preferences>Displays>Options. It may be the computer is on but the display is not. I had to change my setting to ? Does nothing. [Even then, it may go to sleep and require more than moving the mouse to wake it - but that's a different matter.]
5. Have you talked to AppleCare?
by rgwc1 November 12, 2009 6:06 PM PST
I've had a recurring problem where my MBP sometimes wouldn't stay asleep, with Leopard and again with Snow Leopard. An Apple Store genius determined the problem was with an Express Card adapter I had. Removing it cleared up the problem - but now the problem is back! It's a different sleep problem now: When the MBP is moved or jostled (when closed), the hard drive starts up.
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by recorder_comp November 13, 2009 2:46 AM PST
I 27" iMac is slow to go to sleep, but the biggest problem is that it pops back out of sleep in about 1 or 2 seconds. My old early 2006 iMac (10.5.7) had the same problem, but I could usually get the sleep status to stick after 2-3 tries. With Snow Leopard on my new iMac, it rarely sticks even after multiple tries.
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by recorder_comp November 13, 2009 2:46 AM PST
I 27" iMac is slow to go to sleep, but the biggest problem is that it pops back out of sleep in about 1 or 2 seconds. My old early 2006 iMac (10.5.7) had the same problem, but I could usually get the sleep status to stick after 2-3 tries. With Snow Leopard on my new iMac, it rarely sticks even after multiple tries.
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by recorder_comp November 13, 2009 2:47 AM PST
I 27" iMac is slow to go to sleep, but the biggest problem is that it pops back out of sleep in about 1 or 2 seconds. My old early 2006 iMac (10.5.7) had the same problem, but I could usually get the sleep status to stick after 2-3 tries. With Snow Leopard on my new iMac, it rarely sticks even after multiple tries.
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by joseph.slater November 13, 2009 5:24 AM PST
SmartSleep is a great solution for the delay in writing to the hard drive. It can be set to turn this feature off, or turn it on only if battery power is below some threshold (like it would be if you were going to swap batteries). It's dramatically faster to shut down when dumping memory to the hard drive is turned off.
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by December 4, 2009 7:14 PM PST
After reading a lot of posts on different sites about this sleep problem, I ran across this advice to run the command
pmset -g log | applicationresponse.timedout

in the terminal. This looks for processes that are stuck.

If you don't find anything with that, try:
pmset -g log | applicationresponse.slowresponse

That is similar but find some that are not totally timed out. Anything with more than a few thousand ms (milliseconds) listed there is suspect.

I found a timed out process related to "cups" which is the unix printing daemon.

I when into my Preferences, went to Printers & Fax, and found an "extra" printer named "_" ... I think that it got created when I installed Snow Leopard, and tried to print before I'd installed the upgraded HP printer drivers...

Anyway, once I deleted that printer, my sleep went from at least 20 seconds to almost instant.

I think a lot of people might want to check their Printer setups, and maybe their printer Queues for old printers and stuck jobs.

PS -- messing with the hibernationmode didn't do anything for me, so I put it back to "3", so I'll get the new hibernation sleep with everything saved to disk... that has saved my butt many times.
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