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February 18, 2009 5:40 PM PST

Hands on with the HTC Touch Diamond2, Touch Pro2, and more

by Bonnie Cha

I'm sure I'm just setting myself up for disappointment one of these days, but I've come to expect big things from HTC at trade shows, whether it be CTIA or Mobile World Congress. The company has consistently delivered some of the hottest product announcements at these events, so can you blame a girl for thinking such thoughts?

Thankfully, I wasn't disappointed at GSMA Mobile World Congress 2009 (well, maybe a little, but I'll get to that in a bit) as HTC debuted several new handsets. The Taiwanese smartphone manufacturer kicked off the show by debuting the HTC Touch Diamond2 and the HTC Touch Pro2, which replace the Touch Diamond and Touch Pro.

HTC Magic

HTC Magic

(Credit: Bonnie Cha/CNET Networks)

I stopped by HTC's booth on Wednesday to have a look at both smartphones, and I was impressed with the design improvements and enhanced technologies. The Touch Diamond2 probably wowed me more than the Pro2 because of its extremely thin and solid design. The device doesn't feel as plasticky with its brushed metal face and sides. Also, I can't tell if it's the sleeker design, but the screen pops out that much more and grabs your attention.

HTC has also worked on the user interface, providing a new Start screen where you can easily access your applications. It's also customizable and features more user-friendly icons. The touch-sensitive toolbar is a cool little feature. I didn't think it'd make that much of a difference but it definitely makes it easier to zoom in and out on Web pages and e-mails.

The Touch Pro2 is a monster, and I don't necessarily mean that in a bad way. It's bigger than the Touch Pro (4.5 inches tall by 2.3 inches wide by 0.6 inch thick versus 4 inches tall by 2 inches wide by 0.7 inch thick) but again solidly built. The navigation buttons along the bottom are smaller than I like, but that's a relatively minor complaint.

The slide-out QWERTY keyboard is quite nice. Unlike the Touch Pro, the buttons now have spacing between them, making it easier to compose messages without error. The tilting screen also helps, since you get a better view of the display while holding the phone or putting it on a flat surface. Unfortunately, I didn't get to try out the Straight Talk technology that's supposed to improve the speakerphone quality, but just looking at the size of the speaker on the back gives me the impression the sound quality will be better than most.

I guess where I felt a little jilted is that it still runs Windows Mobile 6.1. I know this not the fault of HTC and the company has said it will offer upgrades to Windows Mobile 6.5 when it's available. But at the end of the day, despite the other improvements, for the most part, the Touch Diamond2 and Touch Pro2 don't make giant leaps forward.

The other disappointment, which I mentioned earlier, is that we didn't see the T-Mobile G2. HTC did unveil another Google Android device, the HTC Magic, but as most know by now, it's for Vodafone and the European market. Still exciting (CNET UK's Andrew Lim offers a really nice hands-on look at the device) but I'm going to be a little selfish and say we wanted another Android phone for ourselves.

All that said, HTC still offers one of the most popular and exciting ranges of smartphones. Don't believe me? Check out our hands-on photo gallery of the company's devices.

Bonnie Cha is a senior editor for CNET, covering smartphones and GPS. When she's not testing the latest gadgets, you can find her chasing after her crazy lab or surfing in the chilly waters of Northern California. E-mail Bonnie.
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Add a Comment (Log in or register) Showing 1 of 2 pages (35 Comments)
by manualfunky February 18, 2009 6:24 PM PST
one of these has already been stolen from the CEO of Telstra Australia in Barcelona either yesterday or the day before. with windows 6.5 installed and all that. it was in todays daily telegraph (australia)

Good work Sol Truijlio
Reply to this comment
by Eludium-Q36 February 18, 2009 8:53 PM PST
Jeez, Bonnie, first time doing a hands-on review ? Seriously. First you call the zoom bar a toolbar. Ok, little mistake, but then you don't even mention the HUGE increase in display size to 3.6-inches! And that the Diamond2 has a 5-mpxl camera, and that the Pro2's keyboard keys are raised. I mean, jeez, are you intentionally disregarding the most impressive specs ?!
Reply to this comment
by andreadover August 25, 2009 8:57 PM PDT
Wow, you're really nice Eludium-Q36. Nice to know your parents raised you well.
by Waveblade February 19, 2009 6:47 AM PST
Isn't the HTC Magic being heralded as the T-mobile G2 since it's basically meets the guidelines of an HTC phone that resembles the G1 wtih no keyboard?
Reply to this comment
by 2ndfallout February 19, 2009 8:35 AM PST
I don't get it....If you click on the photos and click related galleries two times a gallery shows up that is labeled:

"Photos: Windows Mobile 6.5 hands-on"

I believe the phone sporting 6.5 is the Pro2. So what's with the discrepancy?
Reply to this comment
by Hair6a11 February 24, 2009 10:21 AM PST
I've been digging through hands on previews of the Touch Pro 2 to try to get one question answered,the one that for current HTC Touch Pro owners may be the most relevant:

Is this phone faster than the sluggish Touch Pro?

I noticed that the specs on one site listed the same processing speed (528 MHZ) for this phone as what the Touch Pro sports. Not a good sign imo, but who knows?

I love the Touch Pro, don't get me wrong, and this looks like an amazing upgrade from all accounts other than the aforementioned. They would have to increase the speed of the phone by far from where it is now for me to make this purchase. Here's hoping.
Reply to this comment
by Swtbutrcup March 18, 2009 11:19 PM PDT
I will never buy another HTC product, buyer beware! With so many other products to pick from you would be a fool to purchase their products. They malfunction easily, my husband and I purchased new phones under AT&T had nothing but problems with the phones and HTC. Never Again!

P. Henein
Calif.
Reply to this comment
by topgunb2 March 26, 2009 2:46 PM PDT
could be a bad experience, have been using htc products for almost 6 years (xda, mini , touch, kaiser etc) never had any problem. if the phone's out of warranty , may be its worth trying www.xda-developers.com.
by strykernyc March 27, 2009 8:36 PM PDT
I want to add that also the HTC brand on the Sprint Network is always much better, and just like the Palm devices.

I love my Touch Pro on Sprint :)
by lazycat202 July 4, 2009 9:41 AM PDT
Swtbutrcup:
you better buy an Iphone. It's easy to use and looks like a toy. I own 2 HTC phones and have no issues. Don't get me wrong. HTC phones are better than iphone :P
by youtube6161 March 28, 2009 12:26 PM PDT
Because of this Drupal article to a friend, thank the author.
also a <a href="http://www.youtubeizleyin.net" title="youtube">youtube</a> video I saw about this site.
respects...
Reply to this comment
by Gunz201 April 2, 2009 6:18 PM PDT
Im lovin da new HTC Pro2 & Diamond2. I was considering gettin the Pro but I got the Instinct instead. Now dat the new HTC smart phones have been unveiled when will they be shipped to Sprint. I need that new Pro2 as my upgrade
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by pickles319 April 4, 2009 10:46 PM PDT
I have a T-Mobile Shadow right now and I really want to get one of these phones when they come out, they look amazing!
Reply to this comment
by douggdangger April 19, 2009 11:04 AM PDT
Any features that automatically puts a new phone above the iphone, Bonnie automatically dismisses and spins it as a "negative".

I remember her review of the G1 and she said that the full qwerty keyboard was a drawback. LOL!
She also mentioned that it has horrible battery life. If you keep 3G on, GPS on, and play with it for hours straight... then yes the battery life will be horrible... the SAME with the iphone if you don't turn off its 3G, GPS and play with it all day long.

I have a G1 and I've gone 3 days on a full charge.

The G1 allows me to change the batteries myself without sending it to the manufacturer and be without a phone for days.

I can buy memory cards and increase the phone's memory dirt cheap. Can the iphone's memory be increase? Ha!
Reply to this comment
by fjrowe April 29, 2009 2:07 PM PDT
Sorry, I can't get excited about HTC. I've had several versions of two models which had to be replaced multiple times. They look good to the reviewer and the user for the first 60 days, but dependability has not been good in my experience. There are too many dependable models out their to get stuck with the potential loss of use with an HTC phone.
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by 4Travel May 8, 2009 9:05 AM PDT
When has HTC made different phones for Euro/Asian and American markets? All the HTC smartphones that I have seen have all frequencies. There are manufacturers who sell mostly travel crippled phones, but I have not seen HTC do this.
Reply to this comment
by BOTNET May 21, 2009 9:11 AM PDT
you are correct with bands (yes they will all work in US/EUROPE), but I think there is more than frequency .... 3G data transmissions are way different (if the phone supports more than EDGE)
by cmora99 May 13, 2009 11:04 AM PDT
i really liked the first htc touch, but i do want an upgrade
Reply to this comment
by abcyesn June 14, 2009 11:04 AM PDT
I am eager to get my hands on this phone (HTC Touch Diamond 2)

I also appreciate the fact that it's supposed to come with a removable SD card - the main reason I want the new phone - besides the new TF3D and the excellent screen.

But how in the world will I ever be able to live without a Dpad? It will take a bit of getting used to.

Share your views with me at http://www.AllTouchDiamond2.com a place for the Touch Diamond2 owners.
Reply to this comment
by SaintDude June 25, 2009 8:47 PM PDT
i love my HTC Touch Pro? and will upgrade to the Touch Pro2 as soon as it's available.

I've had BlackBerry's, two generations of the MotoQ and tried to type on my wife's iPhone...

I'll stick with HTC until a smart phone with a qwerty keyboard comes out to change my mind
Reply to this comment
by tonythesafetyguy July 11, 2009 7:39 AM PDT
HTC TytnII was my first SMartPhone and has been great. Been dropped a dozen times, exposed to dust, construction sites. I have had to do one hard reset to wake it up, but it is rock solid and has all that I need. I'm not sure what other bell or whistle will be in the future HTC phones, but I'll be looking for a third in my business and it will have to be a HTC...will be hard to pick any other brand.
by 7ssain_ok July 1, 2009 3:27 AM PDT
logged at Cnet connected with Facebook
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by GameDevCF July 7, 2009 3:58 PM PDT
Im on my 3rd HTC Mogul in the last 2 years *sigh*. I think these could be good phones, but I'm weary of HTC's quality.
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by t1jordan July 16, 2009 1:26 PM PDT
I cant wait for the new Touch Pro to hit the stores! At times, the touch flow can be buggy or sluggish. I switced to using the today screen. It works even better! My Sprint HTC Touch Pro handles all of my work needs. I drop the phone all the time. It works fine. The problem is the phone does to much! It's a computer, so its not for first time smartphone users. You can personalize this phone to make it look like anything you want. All the new gadgets on the Iphone are already on the Sprint HTC Touch Pro. The Iphone is playing catch up.
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by thomastren July 19, 2009 11:12 AM PDT
The HTC Pro Touch is by far the best phone I have owned by far. I feel this phone and its brother and sister phones outshine anything on the market.
Reply to this comment
by Kashmere_Katt August 11, 2009 4:44 PM PDT
I love my HTC Touch Pro as well! Haven't had any problems with it and heaven knows I've dropped it more times than I care to even think about, expecting it to give me a scrambled screen to let me know it will not allow me to continue to abuse it. But so far so good! =)
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