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January 5, 2009 10:15 AM PST

Stupid human tricks: No HD on an HDTV

by David Carnoy
The Leichtman Research Group (LRG) recently conducted a phone survey that showed 18 percent of HDTV owners think they're watching high-definition shows, when in fact they're viewing standard-definition programming. I'm not sure exactly what questions LRG asked and how it arrived at that 18 percent figure, but I can tell you that I spent part of my New Year's Eve this year confronting and rectifying a non-HD situation just in time to see the ball drop in Times Square in HD.

If the picture doesn't pop, it's not HD.

(Credit: CNET Australia)
This is not the first HDTV I've rescued from the standard-def dungeon. It's happened a few other times in the last couple of years. The conversation usually starts like this (and usually involves a large-screen LCD or plasma for which someone paid a fair chunk of change):

"Dude, what do you think? Pretty good, huh? I got the one you guys [CNET] recommended."

I look at the TV and there seems to be something a little off about it. I move closer and say:

"You have HD?"

"Yeah," he replies, pointing to the cable box sitting underneath the TV.

I tell him to turn it to an HD channel. Something in the 700s (the HD channels for Time Warner Cable in New York are all in the 700s).

"I have it on an HD channel."

For good measure, I have him turn to 702, CBS HD. (Now that we're owned by CBS, I always tell people to go to CBS HD first. Naturally.)

"Dude," I say, "You're not watching HDTV."

"I'm not?"

"No, you are not."

On New Year's Eve, I was dealing with a Sony Bravia. About 3 years old. Cosmetically, really good looking. It wasn't displaying HD, however, even though there was an HD box sitting right next to the TV.

I took a quick look at the box's rear and lo and behold, there was a yellow composite video cable running from the back of the cable box to the back of the TV. Sound was carried by the standard red/white composite cables.

"I hate to break it to you," I said to my host (I didn't say dude because he was a buttoned-up dude who you don't call dude), "but you're running video to your expensive TV through the worst possible video connection."

This was actually the fourth time I'd encountered just such a scenario in the last couple of years. Three times the owner had screwed up and in the fourth instance, a "professional" installer had--remarkably--hooked my friend's system up with a composite video cable. (Shame on my friend; double shame on the installer).

In this case, part of the problem was that the cable box was fairly old and had a DVI connection but no HDMI. That meant the owner would have had to purchase a DVI-to-HDMI cable, then run the sound to the TV with the red/white composite cables (he didn't have an AV receiver in the mix). For a lot of people, that's just too complicated. Of course, today all new satellite and cable HD boxes feature HDMI connections, which makes things much simpler if all you're looking to do is hook your set-top box up to the TV and get HD video and stereo sound through your TV's speakers. But somehow people occasionally manage to screw that up, too. (Watch our "How to connect high-def to your HDTV" explanation here).

Anyway, to make a long story short, in the middle of the party I magically turned the composite cable into component cables (no, the colors don't match up, but in a pinch you can always convert the yellow/white/red composite cable into a red/blue/green component cable) and pumped the HD into the set that way. The sound had to be passed through a separate red/white composite cable, but people always tend to have an extra set of those lying around, so we were cool there.

I then fiddled around with the cable box's video-output settings and the Sony's settings until everything was how it was supposed to be (at least in terms of getting the pictured displayed at the proper aspect ratio and resolution). Unfortunately, a lot of this stuff is still too complicated for the average person to deal with (and sound is a whole other matter entirely).

When I finally got the HD working, the small crowd erupted in applause and the owner of the TV stood back and looked at the set, stunned. I was briefly Moses parting the Red Sea.

Alas, I think this situation is more prevalent than I initially thought. I had guessed that around 10 percent of HDTV owners weren't actually watching HD. But it may very well be closer to the 20 percent the LRG survey cites.

What do you guys think? Anybody willing to admit to being an embarrassing victim of the think-you-have-HD-but-you-really-don't syndrome? (Or maybe you're just worried you have it and need advice). And has anyone helped save a friend with an HDTV afflicted with non-HD syndrome?

Hunkered down in New York City, Executive Editor David Carnoy covers the gamut of gadgets and writes his Fully Equipped column, which carries the tag line "The electronics you lust for." He's also the author of "Knife Music," a novel. E-mail David. Follow David on Twitter.
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by dpenny13 January 6, 2009 5:00 AM PST
I work for Rent-A-Center and you would not believe how many customers who come in to our store after they got a hd tv from us and say the picture isn't that great. Long story short, they are always watching the standard channels and never even know of the hd channels (in the 900's on time warner here).
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by shadowhywind January 6, 2009 5:25 AM PST
I just setup an HDTV over the past week using DirecTV for service. Thankfully, they don't switch numbers for standard and HD channels, and the receiver has an option to not show duplicates. So for example TNT is channel 245 for standard, so the HD version is also 245. It makes it extremely nice so we don't have to remember new numbers to favorite channels...
by ants_marching2000 April 16, 2009 1:25 AM PDT
well if they were dumb enough to pay the prices on a tv from rent a center I would suspect they could not even count to 900 because is they could they would know how much extra $$$$ they are paying ie RAC sells a $350 tv for over $900 if paid in cash wow so I am not shocked at all that RAC has a large client base that does not know about HD channels
by Someone-else January 6, 2009 5:56 AM PST
I always thought it was much more than 20%, I thought it was around 40-50%.
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by omalley576 January 6, 2009 6:44 AM PST
Although I am not a victim to UNintentional SD-on-an-HDTV, I do have a beautiful 59" 1080p Samsung DLP (LED drive) sourced by my (AWFUL!) DirecTV DVR pumping SD through a composite cable. My HD source is my PS3. I'm a professional in grad school and my picture quality has suffered because tuition likes my money better. Now I'm just waiting on the new TiVO from DirecTV to come out later this year. BTW: DirecTV's DVR ... I can't say it w/o some deleted expletives, so I'll leave it at this: "it's just bad, really, really bad." Thank goodness they are partnering back with TiVO b/c whoever is writing the software.... well, same quote.

I went to school for engineering and have been here since I started my undergrad in 2000. Those few I know who aren't engineers are still very, very tech-savvy. I have to say I have yet to see this problem except on a Wal-Mart display shelf (I mean, really, do they even WANT to sell their over-priced TVs???)

On a side note. I just helped a buddy replace his color wheel last night in his slightly older Sammy. It was PAINFULLY easy! We popped about 8 screws off the lower back panel and opened her up. Then removed two screws holding in the bottom tray containing the lamp, color wheel and projector. We had to unhook one connector from the power supply PCB on the right before sliding the board out and pull a few cables out of their cable guides, but keeping them connected. Removed the lamp heat sink (no screws), removed 2 screws from the plastic cover/air director over the color wheel's heat sink, removed two screws from the color wheel's casing and just slid it up and out (disconnecting two cables from it, first). When spun by hand the wheel did that awful you-know-your-bearings-are-shot sound and the glass lens attached to it had a nasty crack across it. Within 10 more minutes we had the new one in and the back panel bolted on. The whole job took about 45 minutes because we kept wondering why this dude on the internet had posted 4 videos and about a 15-page description on this job making us believe it was way harder than what we were doing. That job would have cost us $500, but instead, $120 parts-and-shipping plus 90 dude-hours equaled about 4-5 hours of straight Gears of War 2 madness!
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by ferretboy88 January 10, 2009 3:39 PM PST
Walmart has the best prices and best service plan. Sears wanted $700 for a 2 year deal and walmart only $59 for two years.
by dctech08 January 6, 2009 6:46 AM PST
a little off subject... but when my family wants to watch tv and its not on an HD signal i make them turn it off and watch a standard tv set. to me its not worth having expensive equipment and "burn out " a HD TV for some crappy signal. they hate me for that and get sooooo mad lol....
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by thebret January 7, 2009 10:30 AM PST
You're an idiot.
Unless you have a plasma and pause whatever you're watching for a few hours, nothing is going to "burn out".
Do you honestly think that you're HDTV will last that much longer by only using it for select HD shows?
Do these things have a life span? sure they do. consider the following:
"Both Plasma and LCD manufacturers typically state 60,000 hours of useful life. Consider that these figures are a great amount more than old CRTs, which regularly post life span to half brightness at 25,000 hours. Let's put these hours in perspective. The average U.S. household watches 4 to 6 hours of television per day. Staggering. Taking a mean time manufacturer stated longevity of 50,000 hours of usage, times our average 5 hours per day, calculates to over 27 years of usage."
if you want to make sure that tv lasts 30+ years, then by all means, watch SD on a smaller, crappier tv.
The inner workings will more than likely give out long before the screen gets "burned out" from watching tv.
by dctech08 January 7, 2009 11:46 AM PST
no your an idiot! HD tvs use up more energy and just like any other monitor and piece of electronic equipment the color fades and gets worn out. FOOL! and there is No point in watching an analog signal on a f***ing HD TV . now beat it!..
by thebret January 7, 2009 12:42 PM PST
http://www.eu-energystar.org/en/en_023b.shtml

"LCD monitors use on average 50 to 70% less energy than conventional CRT monitors."

http://www.viewsoniceurope.com/uk/monitoruniversity/lcdvcrt/lcd.htm

"The power required to run an LCD is about one-third of that required for a CRT with the same screen area."
with that said, i'd rather watch a larger SD signal on a standard size LCD, than use just as much power on a much smaller CRT.

and with your comment on color, it's actually the lamp that fades. and the lamps last 2x's longer than the tubes.

...and don't emit radiation - "An LCD is essentially emission-free, while a CRT monitor can generate electric, magnetic and even X-ray emissions due to the high-voltage power supply necessary to drive the CRT."

Am I still a fool? at least this fool didn't spit out whatever he assumes is correct. I did my homework and made a correct statement. You, sir, can not claim the same.

You said "there is No point in watching an analog signal on a f***ing HD TV"
With all the facts above, there is a valid point.
you can watch a larger size screen, and still use less power. all with out radiation.

I couldn't find power consumption for "f***ing HD TV's", but maybe that's why yours uses so much more power than a CRT. Turn off your "f***ing" feature and I bet it'll be much more efficient...

think before you type next time.
by Notoapplefanbois January 10, 2009 6:31 AM PST
Wow dctech08 you failure, ever heard of a VGA connector, Full HD and it's still Analog.

The only type of tv that I know of that uses more energy than CRT is Plasma. Now I wonder what you'll say when everyone starts using AMOLED tv's or when OLED tv's come down in price.

Also, who wants a TV thats bigger than the cabinet holding it up, eh? or to bother moving a CRT?
by hameiri February 6, 2009 10:41 AM PST
Actually, most standard TVs are Cathode Ray Tubes (CRTs) and they take more power than flat panel technologies, especially LCDs.

But, if your family is watching standard definition (SD) broadcasts on your HDTV stretched, then I would kick them off the TV too.
by Lufters January 6, 2009 7:04 AM PST
I always thought it was a good 30-40% were clueless. I've converted 5 TV's from SD to HD myself in a 4-5 year time frame. Everytime I did the conversion the reaction was like WOW! I mostly blame Time Warner Cable in my area. I noticed they have gotton better in recent years. I recall 2 were user error. They had the correct connections but either had it on the wrong input or were watching the wrong channels.
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by giggles January 10, 2009 8:29 AM PST
I really think everyone calling the uninitiated "clueless" is uncalled for. There is a learning curve to HDTV -- it is not all intuitive, and you were once "clueless" about it all yourself.
by tomj1969 January 6, 2009 7:13 AM PST
Must be a really old cable box if it didn't even have a component connection!
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by Notclevr January 6, 2009 7:13 AM PST
Time Warner in NY set up our HD cable without the right connectors and didn't say a word about it, at least that my wife remembers. I had done enough research and had seen enough stories on the 30-50% (or whatever it was) who don't actually view HD that I knew to think about the cables, and my Xbox 360 picture looked so much better it was obvious, so I got an HDMI the next day. But if it had just been my wife, it'd still not be HD.
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by longveu January 6, 2009 7:30 AM PST
Consider yourself lucky on at least one count...TWC in the Milwaukee area does not support the HDMI connection out of their HD DVR box. I had it hooked up that way for over a year and was experiencing really flaky performance. When one of the more knowledgeable TW tech finally showed up he diagnosed it instantly and hooked me up with the component cables and red/white audio cables. I'm not super happy about the (slightly) lower signal quality and even less so with the mass of cables now where there had only been one, but at least the DVR isn't wigging out ever 10 minutes anymore.
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by Rick Cavaretti January 6, 2009 7:56 AM PST
Consider that a COAXIAL cable is what is coming into the house in the first place. Yes, down grading to a COMPOSITE is a step in the wrong direction.

But this is where it gets fuzzy: Your cable company is stuffing the signal into your house on a coaxial cable. Into the HD cable box it goes. Does the signal spontaneously upgrade itself if you choose to use an HDMI cable to go from your box to the tv? Or can you get away with a coaxial, because after all, that's how the signal was delivered.
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by scratchface January 6, 2009 8:24 AM PST
This is really a great point. Why can't we just use coax cables and custom coders/decoders to send signals to the set? There seems to be way more than enough bandwidth capacity in coax to handle it, especially since as far as I konw dvi only carries one video/audio signal at a time. I assume there must be some grand reasoning I'm not seeing, anyone have any insight into this?
by Weeji January 6, 2009 8:48 AM PST
I wondered that at first as well. I think it has something to do with the way the channels are delivered. I believe the cable from outside to the cable box is only delivering the digital information regarding what the channel is displaying. Think of it as a file being transferred through the cable to the box. I think the box takes that signal/file, and converts it into a video signal, which then needs a component or HDMI cable to transmit to the TV.

Basically, I think the TV would need extra hardware, and end up costing more money to include this conversion in the TV itself; not to mention that I'm sure Comcast, Time Warner, Brighthouse, etc. all use different methods of sending the streams through the cable.
by joevai52 January 6, 2009 9:09 AM PST
I have mediacom cable in Northern Minnesota, and I have the coax cable hooked up directly to my Samsung LCD 1080p television. The standard cable channels are all SD (my wife and I only have the most basic $25 per month plan), but the when I scanned for channels, I found several HD digital channels that I didn't have with our previous television.

So yes, it is possible to get HD with just coax hooked directly to your television. However, I'm guessing that the cable boxes aren't designed to export an HD signal through the coaxial output. That's why you must use component cables or an HDMI cable. If you're curious, it's as simple as hooking the coax directly to your TV and performing the automatic channel scan. If there are HD channels to be found without your cable box, your TV (if it's relatively new and has a digital tuner) should be able to find them.

However, the point is almost moot for my wife and I because we watch most of our programming through the internet, but having the main networks in HD is nice for live sporting events. I don't know if those HD channels are supposed to be in the cheap signal we pay for or not, and I'm not going to call mediacom to ask for fear that they will remove them.
by joevai52 January 6, 2009 9:15 AM PST
Weeji, if your TV has a digital tuner, you wouldn't need any additional hardware. The reason you need the box is because of the cable company. I think cable companies just market digital TV this way for two reasons: one is so they can justify a higher price (you're getting a fancy box, after all) and the second is because many, many people still do not have a digital TV, so they need the box to convert the signal for digital TV so they can get those hundreds of great (not) channels that they couldn't get without the box.
by Weeji January 6, 2009 9:27 AM PST
This is true, but it also requires your TV to have a special tuner, called a QAM or ATSC tuner. This allows the digital stream to be converted by your TV into a video signal. Once again, the cable is only transferring the video "file", not the actual video signal. Since the cable box has its own tuner, with its own available channels, it has already done the conversion, and therefore needs to transfer the video signal to the TV, rather than the channel "stream files".
by ducttape36 January 6, 2009 11:01 AM PST
when i had cable (i got rid of it cause it was too expensive and not worth all the channels i dont watch) i had the cable plugged directly in and i could get HD on the sub channels (33.1 for instance) but a lot of the hd programming that the cable company offered was only available with the box. i dont know if it was because it was in the 700 range and i my tv tuner didnt go that high or what, but it does seem rediculous that they require you to have a cable box to get all the channels. thats part of the reason i dropped cable and now just get my hd over the air. also, hdmi cables from cable boxes seems pretty useless to me since the signal most places offer is 1080i instead of 1080p. the only time i think you need hdmi is with bluray or something like that. again i think the cable boxes are just a scam to make you pay more a month. obviously you can get hd straight through the cable, but they make you get the box to get all the channels they dont want to move to a more acceptable channel range. even if the channels are the same anyways (discover was channel 50 but HD discovery was channel 765 for me) why not jsut move all the hd channels to replace the sd duplicates? then i wouldnt have to get the cable box. guess thats the point though for cable companies. greedy greedy. and thats why i dont have them anymore.
by scratchface January 6, 2009 11:26 AM PST
This still doesn't answer why we need a special cable (hdmi/dvi) to transfer a high quality signal to the tv. I understand the concept of cable companies sending signals that need to be decoded by a cable box, but the cable is just a medium distinct from the encoding a cable company uses. If a coax cable is a flexible high capacity medium, we should be able to use that medium to send an hd signal to the tv. There would probably need to be some kind of encoder when the signal is output and decoder(as ATSC/QAM tuner) but this seems like a trivial issue considering that the option is to create a whole new standard, new cable, the unavoidable compatibility issues (think dvi & hdmi), the need for a new input jack, etc, etc. Again, I'm not saying we should send the signal to the tv the same way the cable company sends a signal to your cable box, just use the coax cable as the medium to communicate an hd stream to the tv.
by joevai52 January 6, 2009 11:57 AM PST
Scratchface:

This is only a guess, but I don't think a cable box's coaxial output (if they even have one; I don't know because I don't own one) is capable of transferring the coded signal. The box receives the signal, decodes it, then sends it to the TV by whatever means the user has it hooked up. If the signal simply passed through the box then to the TV via coax without being decoded, then there would be no need for the box. I'm guessing that any box with a coaxial output only outputs SD signals through it because most people who will use a coaxial hook-up will have an older, non-HD, non-digital TV. My short answer is I think the reason you can't use coax for HD is because the cable companies set up the boxes so you can't.

Of course this is just conjecture on my part, and I have no idea if any of that will make sense to you or not, or if it's even close to being accurate. It would be nice if people could just use a piece of coax cable that they probably already have lying around to get that HD signal from the box to the TV instead of having to spend a few bucks on another cable/several cables. But I'm sure the cable companies don't care. That's why I've limited my cable to the lowest possible plan just so I can keep the internet through the cable company. That's another ripoff by the way: where I live mediacom won't allow you to buy cable internet without cable TV... just another way to screw us, I guess.
by rllaw January 6, 2009 1:30 PM PST
You can't get the same quality by running a coax from your cable box to your TV. Motorola and Scientific Atlantic make the boxes. They designed the encoding system that allows the cable companies to transmit all that data on their coax systems, and they designed the corresponding decoding system that allows the cable box in your house to turn that signal into all those high-def channels. The decoded signal can benefit from a higher-bandwidth cable like DVI or HDMI. As for why you get some HD channels over a coax: You are most likely using the wires (the coax in your house, possibly your house itself, the cable system) as a giant antenna.
by joevai52 January 6, 2009 2:13 PM PST
rllaw:

So you're saying coax is fully capable of carrying the signal to a box, but not the next few feet to a TV? That doesn't make sense to me. And if I was using my wiring as a huge antenna, then I could have mediacom disconnect me and I would still be able to get those same HD channels, which I cannot; I've tried it. The over-the-air HD channels in my area are on completely different channels than the ones I use while hooked up to cable. The channels I get are through the coax from the cable company, and I have compared them to several people I know with legitimate HD sources on similarly sized televisions. The picture I have on the few HD channels I receive is at least as good as all of theirs.
by bean_mrbean January 6, 2009 7:01 PM PST
Actually Cable has quite a bit of bandwidth capability to handle high quality HD signals.
If you have a TV with a QAM and/or ATSC digital tuner built in, then yes you can get HD right off the coax itself.
There is no difference in the picture quality between digital cable and satellite. The only real difference is in the quality of the cable box or dish reciever. Comcast in my area and everywhere else in the country uses crappy Motorola boxes. My mother just got the VIP722 DVR from Dish Network, and it TOTALLY rocks.
Also, you will see little difference if any between using a component video cable vs HDMI unless you are using a Blu-Ray Player or have Dish's on demand service.
All HD broadcasts are 1080i, and are effectively passed through either connection, albeit one i digital and one is analog.
by Rob_Crouch January 10, 2009 8:35 AM PST
The way I understand the need for the Set Top Box is that the cable company (as well as IPTV and satellite companies) pushes HD (and SD signals I believe) in a compressed format (an MPEG format) and the box decompresses the signal -- kind of like receiving a large computer file via ZIP folder. Pushing the decompressed signal from the box to the television can be done using one of many available connections, but the connection that affords the greatest bandwidth (HDMI) will typically afford the best HD picture because of its ability to handle more of the decompressed digital signal. I do want to emphasize, this is my understanding based on articles here at CNET and other sources. I certainly won't claim that this is the exact reason you need the STB and HDMI to view the cable HD signal on your HDTV. I'm always open to learning if anyone has a post that covers the details on this issue.
by pbdavey January 10, 2009 4:47 PM PST
Most peoples explainations are missing just the simple fact that your TV cannot natively descramble the signal the coax provides. If it is Clear QAM, sure you're fine, but most HD content from cable is not clear.
by rllaw January 10, 2009 5:05 PM PST
joevai52:

The coax is capable of carrying the signal from the cable to the cable box and straight to your tv, if you wish. However, your tv cannot descramble the signal (neat trick Motorola and Scientific Atlantic use to maintain the need for those nifty boxes). The _descrambled_ signal is what benefits from a digital transmission and decoder. And your cable box doesn't send the signal out that way over coax. Its probably all pie in the sky anyway--most of us don't have good enough eyesight to see the difference once we're actually getting HD to the monitor. If you spend your days watching really nice sets with BluRay players, you might learn to recognize problems the rest of us never do. Otherwise, probably any way you use to transmit a real HD signal is fine.
by deadzoned January 6, 2009 8:33 AM PST
Oh man, I see this kind of thing all the time! It drives me nuts! Huge beautiful new HDTV, terrible installation which results in the owner not getting the most from their new and expensive new toy. I mean honestly, composite cables should be nowhere near an HDTV and should just be banned! :)

In my opinion, a big part of the problem is that the people that should know better - the installers - whether it's the cable company, Best Buy, or whatever, just either don't care to do the installation right or don't have enough knowledge to do the installation right. It's one thing if you are new to HDTV and doing it yourself, but seriously, most pay extra to have these things installed and it should be done right by knowledgeable and caring people.

I do what I can for friends and family but it just seems like the educational aspects of stepping up to HDTV should be much better now since it's so much more mainstream. I mean HDTV is mainstream now right?

At some point it will be harder and harder to find a traditional tube tv to purchase so most people looking for a new TV will have to purchase some sort of HDTV. It's time to educate the public! The more people that adopt HDTV, the bigger the chance of new and improved HD services. :) Win-Win baby!
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by Notoapplefanbois January 10, 2009 6:35 AM PST
"Oh man, I see this kind of thing all the time! It drives me nuts! Huge beautiful new HDTV, terrible installation which results in the owner not getting the most from their new and expensive new toy. I mean honestly, composite cables should be nowhere near an HDTV and should just be banned! :) "

Except when you have a non HDMI 360 or a frequently used Wii
by adamblak January 6, 2009 9:11 AM PST
Thankfully at my parents' house there are still a few semi-techno-literates (younger siblings) living there, and I can visit occasionally fix fix things, but I have witnessed that part of the problem causing the confusion may be eyesight. I am not terribly sure if my mom is at this point, but I have talked to my dad and I don't believe he can make out the difference visually. When he is at work he can use lenses to see the small things with detail, but at home he walks around without any corrective lenses. Watching a football game on a 50 inch screen instead of a 20 inch helps him, I'm sure, but whether we are watching it on HD or a local channel through basic cable (not in antenna range for digital, DirecTV being stingy with the locals) he has told me that he can't see the difference.

With an aging population getting technology, who knows how many people are looking at HD, but can't see in HD.
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by Weeji January 6, 2009 9:41 AM PST
Even still, he can recognize the difference between "black bars on the sides/stretched image" and "filling the whole screen", right?
by edmundh January 6, 2009 9:25 AM PST
My in laws have a gorgeous 60 in Sony in their living room, and they refuse to pay the cable company the extra $10/month to get the HD channels. Not only that, but they watch SD programming stretched to fill the screen, and it looks AWFUL. Sometimes people aren't that rational.
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by saunupe1911 January 6, 2009 2:48 PM PST
My aunt has a 72 inch Mitsu DLP and she is too cheap to pay the extra bucks for HD services as well. I think purchasing an HDTV without a HD source is the dumbest thing people can do and waste money on. I told her you have a 1080p HDTV, but this isn't HD. Your source is still SD. She was so mad when I finally made her see my point. They came to my Apt and saw my 42 Hitachi 42HDS69 and it blew their minds. I can't wait to get my Sammy 750 series DLP and calibrate it.
by stuntman_mike January 6, 2009 9:36 AM PST
I was at my cousins house for Thanksgiving last year. They had gotten a 50" Samsung DLP a few months earlier. I sat down to watch the game with my cousin's husband and I immediately looked at him with a quizzical look. He asked me what was wrong and I said to him, either you don't have an HD box, or this is not on an HD channel. He said it was an HD box and a check of the remote showed it was on an HD channel. I said this isn't HD.

I go around the back and lo and behold, his TV was hooked up via composite. I snatched the component cable from his crappy DVD player and hooked it up to the cable box. He was blown away at the difference in picture. It was the 1st time he had actually seen HD in the 5mos or so that he had the TV. He says to me, "how come you didn't come over sooner"?

Needless to say the games were much better after that lol.
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by chipore January 6, 2009 10:48 AM PST
I think the number is even higher than 20 percent. I am a professional installer and can tell you that most people who do no get their systems professionally installed are not watching HDTV. Most people just plug the cable that's supposed to go to the cable box straight to the back of the TV. Or they plug the RF coaxial output from the cable box into the TV. I've even seen numerous occasions where big box companies did the installation and did not hook it up properly. Sometimes they forget to bring the right cables and sometimes they just don't know any better.

The most frustrating situation occurs, however, when the television is hooked up properly and the customer is just watching all the standard definition channels. I was at a friend's house last night (whose TV I hooked up) and they were watching ESPN on the standard-definition channel, but zoomed in to fit the screen. Talk about crap! Of course I grabbed the remote and fixed the problem, but every time I go over there it's screwed up again. I don't understand people's ignorance and unwillingness to change their habits despite being offered a vastly improved viewing experience. All they really seem to care about is the fact that it is flat.
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by markdoiron January 6, 2009 11:01 AM PST
Chipore said: "All they really seem to care about is the fact that it is flat."

I said all along during the HD DVD/Blu-Ray race that folks were far less concerned about the actual HD quality of the picture (considering how nice DVD is), but would be interested in HD sets so that they could have the widescreen experience. Your comment would seem to support that contention. I would add that HD does really shine for sports and certain documentaries (e.g., Planet Earth), but where the story takes precedence over the picture, plain-old DVD on a widescreen set is pretty darned nice. --mark d. (whose HD set is properly set up and tuned to HD channels).
by Iwanttoworkatcnet January 6, 2009 10:56 AM PST
When I had comcast come out and do the new install at my home, 2 hd boxes, they tried to use compsite, I said "not worth paying for HD if you use that cable" then the guy magically found component cables. When I upgraded to HDMI, via Monoprice.com, thanks CNET, I noticed my cablebox did not have HDMI output, I called Comcast and was able to go into the local comcast and swap boxes that day. So watch the shady installers.
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by rllaw January 6, 2009 1:39 PM PST
When Comcast first set up our new HD cable box (something they insisted they do themselves), they sent the wrong box. The installer showed up with an SD box. We told him it was wrong, and "No problem," he says. He determined he would turn the SD box into an HD box by using a component cable. One problem, after all: there was no component output on the SD box. Still undeterred, Comcast's installer decided he could use the composite video along with the RCA stereo audio outputs to get a component video signal. "The box will make the switch," he assured us. Incredulous, I stood there while he hooked the box to the TV that way. Before I let him turn anthing on, I had call the office and confirm that Comcast would in fact pay for any damage he caused by being an idiot. They said they would, so, curious, I let him power everything up. It didn't hurt the TV, and it's interesting to watch Left Audio for Red and Right Audio for blue through a component input, but, alas, his conversion of an SD box to an HD box by using audio outputs for a component connection failed. The problem was fixed when I went to the Comcast office, got the right box, and hooked it up correctly all by myself. Just like I wanted to do in the first place. Even people who let the "professional installers" do this stuff need to know how to do it themselves if they want to know it's been done right.
by TiVoJoe January 7, 2009 8:59 AM PST
When Comcast set mine up they had the component cables but plugged them into the wrong jacks. An amazing feat since they are color coded. When I discovered that the cable box had a DVI output I called Comcast to see if it worked because at that time, 5 years ago, the DVI cables were outrageously expensive. They told me they did not support the DVI output. A year later when prices had dropped I bought a DVI cable just to try it and it worked fine.
by AL-Graphic January 6, 2009 11:47 AM PST
I did not know how the nation Cable companies hired the Technical Installers, in my local area, Comcast Cable (previous known as Time Warner Cable---previously as AOL Time Warner Cable---disgusting name!) contracted with local electronic technicians or companies as Comcast Cable Installer---with a magnetic sticker on side, about 1/3 percentage, so if your Installer come out to install and connect composite cables, man, it is so wrong! Just like to stuff a Pinto car engine as a Porsche car quality, it is terrible! At least if you connect all in component cables(5) , that would be way better than just RCA 3 composite cables. The best solution, you definitely need to connect HDMI to take care all sound and HD video. Yes, coaxial can carry HD singles, if you connect a cable in your home, and you didn?t even sign the Cable program, your new HDTV still can scan and found many many HD and regular channels, but you won?t be able to watch at all, cause those compressed data are locked as Cable company won?t let you see them at all! Nothing coming for free! HDMI will be also able to send audio HD or dtsHD into your receivers to make your Home Theaters system working as charm! But make sure your receivers can decode those HD sound, not just Dolby surround sound; also, I think most of the HDTV won?t be able to decode the HD audio at all, the audio receivers will be the only choice to make it work!
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by bear1018 January 6, 2009 11:54 AM PST
HOLD THE PHONE... You mean to tell me that I can use 2 sets of Composite cables in place of a set of expensive Component cables??!!! There aren't any bad side effects?
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by scratchface January 6, 2009 12:13 PM PST
Yes, two sets of composites work very well. Of course if you ask some wannabe tech-geek at an electronics store they'll give you some mess about lower quality image, but I highly doubt if anyone would be able to tell the difference, even on a side by side test. HDMI vs component is a different story though.
by scratchface January 6, 2009 11:59 AM PST
This is a very interesting topic. I've seen this over and over again at various friends and family members homes, and I'd hazard a guess that the number of people watching standard def on an hdtv is way over 20%. This topic gets into the nature of human psychology, I'd be interested to see a study that tests whether there is a difference in the level of satisfaction between those persons watching HD, and those who only think they are.
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by Blacksheep1982 January 6, 2009 1:08 PM PST
I'm amazed that someone would dish out $1,000 - $5,000 for an HDTV, yet never bothered to read or research a single thing about it, or receiving HD signals. I mean if you are someone who doesn't care about tech or TV or movies, fine, that's your bag, but if you care enough to buy the damn TV, at least care enough to do some research about how to receive HD!

Of course, I learned as a child, sitting in my dad's shop every summer, that the general public is made up of 80 -90-percent idiots, often idiots with money, such as the case here.
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by tylercramer73 January 15, 2009 12:30 PM PST
I would agree with the idiot comment, although I would say the number is closer to 90% - 97%.
by Rick3904 February 8, 2009 1:51 PM PST
I don't think it's fair to call people idiots just because they don't know the fine points about connecting HDTVs and other tech subjects. Sure, a lot of people think they can just buy a HDTV, connect it with any cable, and they have hi-def.

Most of us who read and post to this forum and at least somewhat tech savvy; many very tech savvy. However, just as an example, we may be "idiots" when it comes to something else, like doing your taxes, planting a garden, fixing your car or whatever.

The truth is that the vast majority of the public are simply uneducated about these things. We're all good at some things, and bad at others.
by jeremy-brett January 6, 2009 1:21 PM PST
edmundh...that's a pet peeve of mine, too...when people stretch non-widescreen content to fit the TV. I'm not sure which is worse: when they use the setting where the entire screen is blown up and you end up with the top and bottom cut off, or when they use the setting where it's only stretched horizontally and everything is distorted. I housesit for friends who do the latter, and I'm constantly having to adjust their TV settings when I arrive then change them when I leave.
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by ender21 January 7, 2009 9:19 AM PST
jeremy, at least you're describing a fixable problem that's solely based on the viewers personal preference. What's worse than consumers manually stretching their content this way is *broadcasters* doing it for us! TNT, TBS, Cartoon Network HD, are you reading this? We don't need a non-linear horizontal stretch that we can't fix with our video scalers.
by Notoapplefanbois January 10, 2009 6:46 AM PST
Or they could just get a tv which has pixel mapping to change the image, sometimes with little f-ups, from 4:3 to 16:9/10 aspect ratio. I know that not a lot of TV's have it but i think it'll soon be in a lot of tv's like upscaling is today.
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Executive Editor David Carnoy has been covering electronics for CNET since 2000, arriving at the company just as "that whole Internet bust thing" happened. Early on, he launched CNET's cell phone coverage, earning him the nickname "Wireless Dave," then moved on to bigger and broader things. Hunkered down in New York City, he oversees CNET's Home and Hardware reviews, which includes all things related to home theater, PC, and digital imaging. Fully Equipped covers the gamut of gadgets and gizmos and, to keep things lively, Carnoy likes to alternate between writing useful, advice-oriented pieces or thought-provoking columns with inflammatory headlines designed to elicit commentary from readers. Fully Equipped is the longest continuously running column on CNET.com.

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