March 12, 2009 12:23 PM PDT

Apple to shift to voice interface for iPods, iPhones?

by David Carnoy
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I recently trashed the third-generation Shuffle in a blog post, saying it was "a disaster."

Well, I meant it. A buttonless, tiny, entry-level MP3 with special "VoiceOver" features just seems so unnecessary. But then a reader made an interesting point to me. What if the lead got buried in Apple's Shuffle announcement?

Is Apple's small talk really a precursor to big interface changes across its entire line?

(Credit: Apple)

While everyone was harping about how the thing's really small (I say too small), requires an adapter for you to use your own headphones, and has a voice-over feature that doesn't seem to really add much (we know what our favorite songs are, right?), the real story may be that Apple's getting ready to launch all this voice stuff across its whole line of mobile products.

The reader, Charles, who e-mailed me, asks this question: "Would you have thought to design in 'voice report,' plus device-decentralized 'hard controls,' into an $80 music-player appliance?"

No. So, why do you do it?

"Well," he goes on, "if you were testing consumer acceptance of a new product module...you'd probably do well not just to tweak, but educate, your adopter audience on the sensory essentials of your new interface. Technology is best delivered in metered morsels to be digested."

I agree--and I suspect this voice-over introduction is part of a companywide shift for Apple into the voice arena and a new user interface mode. But think in these terms: instead of it being a one-way street from machine to man (or woman), the more advanced version will go both ways. You'll be able to talk to your device--whether an iPod Classic, iPod Touch, iPhone, or even the rumored Apple Netbook, a device that allegedly has a touch screen and perhaps minimal hard controls--and it will talk back to you. Of course, many mobile phones have voice recognition features today, but Apple's version--for better or worse--will take voice control to a whole new level.

Charles notes that Apple usually has pretty good reasons for its design decisions and that Steve Jobs said early on that iPods were about "navigating content." So while this first implementation may look a little contrived and gimmicky, if Apple can really pull off a user interface paradigm shift, we may really want to buy an overpriced adapter and a whole new set of voice-over-compatible headphones to take advantage of this fantastic new interface.

We're still a ways away from being able to talk to our computers like Dave talks to HAL in the movie "2001: A Space Odyssey." But as I sit here writing this column, feeling the carpal tunnel creeping into the hands and wrists, I'd welcome the idea of turning to my Mac and saying, "Dude (yes, my computer's name is Dude), here are few scattered thoughts. Please write a column."

That would be nice. But in the short term, we'll get to see what Apple's rolling out at its iPhone 3.0 software event on March 17. I'm betting we're going to be hearing a lot more about VoiceOver. And we're going to be hearing a lot more about VoiceOver-compatible accessories that have built-in mics that enable you to record notes, navigate content with your voice, and maybe even dictate e-mails instead of typing them.

Of course, I could be wrong. And even if I am right, I'm not sure that a shift to a voice-based user interface mode will turn out well--or that it's the right way to go. But I'm all ears as I sit here wondering whether Apple's "Small Talk" headline will become "Big Talk" in the days to come.

What do you guys think?

Hunkered down in New York City, Executive Editor David Carnoy covers the gamut of gadgets and writes his Fully Equipped column, which carries the tag line "The electronics you lust for." He's also the author of "Knife Music," a novel. E-mail David. Follow David on Twitter.
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by Sean_Anderson March 12, 2009 1:27 PM PDT
Are you serious? The Mac community (and everyone else for that matter) has had voice options for the past 15 years! it's been standard on Macintosh well before OS X! Now there is an even nicer, newer and, more functional addition to the available system wide voice control options on Apple computers, from Macspeech (no, I do not work for them, I am very impressed with their software.) They have produced a very good option for hands free dictation by way of Dragon- et al, i've been using my voice options for years. For everyone else that hasn't been, you are really missing out!
It is nice of Apple to add the bit of software to the Ipod. It's a very welcome addition.

Look at this... http://www.macspeech.com/index.php?ref=10362
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by March 12, 2009 2:12 PM PDT
Interesting...
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by tcd311 March 16, 2009 9:08 PM PDT
Seriously?!? This even partially sounds like a good idea to you? The proof is in the pudding buddy, no one likes the new 3G ipod shuffle.
by La_Mont March 12, 2009 3:07 PM PDT
I am surprised that so few people thoroughly check out their computers. Go to the system preference pane, click universal access then turn on the voice over feature and explore. Any text that you highlight from any source can be read out to you. And you can give voice commands like speaking out bookmarks and the computer will pull up that site. I have regularly used this for 4 years, and often tell other surprised mac users about it. I hope apple have made some significant improvements. If they continue to support it, one day it will be fantastic. Mac owners check it out,
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by mrwater March 12, 2009 3:29 PM PDT
I also hope they've made significant improvements. I have a 2006-vintage MacBook Pro, and I have to make many tries just to get through one of Apple's knock-knock jokes using the built-in mic. I have hyperfunctional dysphonia, and maybe that makes me unsuited for speech recognition. I'd like to hear what others have experienced, whether it's with or without the built-in mic.
by dcarnoy March 12, 2009 3:09 PM PDT
This is not about computers--it's about Apple's mobile devices (aside from its laptops).
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by Kris Linna March 12, 2009 4:32 PM PDT
It might be about mobile devices, but you are the one who wrote this:

"We're still a ways away from being able to talk to our computers like Dave talks to HAL in the movie "2001: A Space Odyssey." But as I sit here writing this column, feeling the carpal tunnel creeping into the hands and wrists, I'd welcome the idea of turning to my Mac and saying, "Dude (yes, my computer's name is Dude), here are few scattered thoughts. Please write a column."

So the above comments would seem fitting. And they are relevant when you consider that the technology in computers is slowly being migrated to mobile devices, and if voice control is something we already have (albeit not perfect) on computers maybe it DOES bode well for our mobile devices.
by GreatSK March 12, 2009 3:20 PM PDT
Check out the old apple concept video: http://www.youtube.com/watch?v=8mLqJNDWx-8
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by mrwater March 12, 2009 3:23 PM PDT
This makes total sense to me. An iPod Touch becomes an effective torture device when you try to type on it, and a voice interface could be exactly the missing part in creating a fully-functional pocket-sized computer/phone/media player/camera/ebook reader/web browser.
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by thstai March 12, 2009 3:46 PM PDT
I had the same thought as Charles and suspect the new 3G iPhone will have voice command to supplement or replace the keyboard.

With the Recession ongoing, a lot of people have been at their computers 24/7, and with all these year on the computer, we are all feeling the results in our wrists, arms, shoulders and neck. I have recently enabled speech and plan on getting a Wacom and buying iDictate. Lots of other writers are getting, or have Carpal Tunnel and you can't walk down a street without seeing and hearing people talking out loud into their mobile phone earsets.

If you haven't felt occasional numbness in your fingers then you haven't been using your computer or texting enough.

The real "disaster" is the $70 price for an almost invisible iPod that has no pictures, text, or video and does nothing when you shake it! And for Apple, they've lost the "Look, there's another Apple iPod!" because it's so small no one will mouth "Apple" or "iPod".
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by ddhboy March 12, 2009 7:21 PM PDT
No. I don't want to control my ipod with my voice. I've had similar features turned on with my PC and my Mac, and they are horrendous. Hell, if I'm using my iPod I'm more than likely in a noisy location, making basic tasks like skipping a song an arduous mess. Plus, who wants to look like a loon talking to themselves saying "pause" over and over in vain to stop "Through The Fire and the Flames" from blasting through their headphones on a crowded train.
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by bugma302 March 13, 2009 5:07 AM PDT
And bang would go your guilty pleasures - "Find - I Am What I Am - Play"
by ausernamenoonehaschosen March 13, 2009 5:30 AM PDT
I've wondered if this is why voice dialing wasn't implemented from the start in the iPhone. When they implement it, they want it done right, and they don't want to be changing the way it works from one method to another, which may have been needed if they implemented it early. This is the same reason they state they haven't included copy and paste, because they wanted to do it right and with other features as well (e.g. print perhaps??). This also would be a bigger reason not to have a physical keyboard on the iPhone, what's the use if you can dictate, but back up to the touch keyboard if needed (like in a noisy subway).
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by lujacome99 March 13, 2009 1:39 PM PDT
touché...
by jayj3000 March 13, 2009 1:25 PM PDT
it's interesting you say that, because when i heard initial reports of the shuffle i thought it was a 2-way voice thing...i was pretty excited really...i do a lot of cycling and hate having to reach that one hand over to shuffle through songs
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by oakie51 March 14, 2009 7:28 AM PDT
apple has never been known to introduce a new(ish) technology or reinvention of an old technology by using a limited version in their least capable lineup to "test the waters". they always attempt to "do it right", do it big, and do it full scale.

this assumption about voice-over technology goes against every product introduction they've done in the past. they may be late to the game in adopting new standards, but never are they timid about releasing a tech or gimmick they feel to be a "game changer". i think this is nothing more than a conspiracy theory that is very poorly supported and far-fetched.
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About Fully Equipped

Executive Editor David Carnoy has been covering electronics for CNET since 2000, arriving at the company just as "that whole Internet bust thing" happened. Early on, he launched CNET's cell phone coverage, earning him the nickname "Wireless Dave," then moved on to bigger and broader things. Hunkered down in New York City, he oversees CNET's Home and Hardware reviews, which includes all things related to home theater, PC, and digital imaging. Fully Equipped covers the gamut of gadgets and gizmos and, to keep things lively, Carnoy likes to alternate between writing useful, advice-oriented pieces or thought-provoking columns with inflammatory headlines designed to elicit commentary from readers. Fully Equipped is the longest continuously running column on CNET.com.

For older columns, read the Fully Equipped archive (2002-2008).

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