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May 6, 2009 4:19 PM PDT

Kindle DX: Hands-on impressions

by David Carnoy

Like the iPhone, the Kindle DX will automatically rotate the screen from portrait to landscape mode when you flip the unit on its side.

(Credit: CNET)

Even before the Kindle 2 launched, there was talk of an even newer, larger Amazon digital reader that would be geared more toward reading textbooks and periodicals. We all assumed it would be bigger, but it was unclear exactly what form it would take. Well, now that it's finally arrived, what is a little surprising is how much the Kindle DX--bigger face aside--is a dead ringer for its little sibling.

In profile, the two devices appear equally svelte: the 0.38-inch-deep DX is just a tad thicker than the 0.36-inch Kindle 2. Obviously, the big difference here is the Kindle DX's 9.7-inch e-ink display, which technically offers 2.5 times more screen real estate than the Kindle's 6-inch display. That extra screen comes at a price, both figuratively and literally, as the DX weighs almost twice as much (18.9 ounces) as the Kindle 2 and costs $130 more, at $489.

That said, while the DX is significantly larger and heavier, when you pick it up, it doesn't feel too burdensome to carry or hold. However, it clearly isn't as portable as the Kindle 2; its larger footprint requires a larger bag or briefcase for stowaway purposes. Most women's handbags, for instance, just won't be big enough to contain the thing.

Amazon says the DX's screen technology and guts (i.e., processor) are exactly the same as what you get with the Kindle 2. The DX comes with more memory: 4GB (3.3 usable) of internal memory, compared with 2GB for the Kindle 2 (neither the DX nor the Kindle 2 has an expansion slot for more memory, like the original Kindle had). That's enough memory to store 3,500 books, according to Amazon.

The DX also features a sealed-in, rechargeable battery (read: nonremovable) that delivers about two weeks of battery life if you use the built-in 3G wireless data connection judiciously. If your battery dies, you have to send the device back to Amazon to replace the battery for a fee.

Aside from the expanded memory, the two most important feature additions to the new Kindle are native PDF support and the capability to go from portrait to landscape mode by simply rotating the device. Additionally, you can now adjust not only the font size but how many words you want to see on a line of text. And finally, the Web browser is slightly improved (I'll get to that in a minute).

In my limited time with the Kindle DX, my impressions were generally favorable. As advertised, the larger screen lends itself to displaying newspaper and magazine content, especially when you throw some graphics and images into the mix. You see more of the story on a single page and the reading experience is a little more akin to reading an actual newspaper.

The same goes for textbooks. Again, the key is that the Kindle does a good job of displaying graphics and charts (alas, there's no color--only 16 shades of gray), so complex layouts with multiple images end up displaying more or less as they would in a textbook. And obviously, the Kindle DX weighs far less than an organic-chemistry textbook, which is why this device will appeal to students hoping to lighten their backpack loads.

Amazon didn't make a big deal about the capability to add notes and highlight sentences and passages as you're reading, because that functionality was built into previous Kindles along with a built-in dictionary and keyboard. Ideally, of course, the Kindle DX would be a touch-screen model, and you could mark up the "pages" themselves by writing on the screen.

As for PDF documents, there's no explicit zoom feature, but switching into landscape (horizontal) mode crops the PDF and essentially enlarges a portion of it. One of the problems with the Kindle is that it doesn't appear to have the horsepower to properly zoom in and out of PDF files quickly, and thus this horizontal mode is Amazon's workaround. While it may not offer the most flexibility in terms of viewing options, it's not bad.

I promised more on the Web browser improvements and here it is: you can now switch from a basic mode to an advanced "desktop" mode that allows you to view the Web page as you would on your desktop (you switch into landscape mode to get a wider angle of view).

As a test, we brought up the CNET home page, and after some lengthy load times and some funky graphical glitches, the page did indeed look more or less like a monochrome version of CNET's home page. (This model, like previous Kindles, doesn't offer Flash support and won't display video). In other words, yeah, it's improved, but it's not a huge improvement. Ultimately, the browser still does best with lighter-weight (read: fewer graphics) mobile versions of Web sites that are suitable for viewing on mobile phones. (For now, Amazon is saying that a firmware upgrade will not be available to Kindle 2 owners to add the new browser features or native PDF support).

All in all, we came away liking the Kindle DX and think it certainly advances the concept of e-reading. That the New York Times, Washington Post, and Boston Globe are all dropping the prices of their subscription rates to $9.99 (details of what sort of commitment length is involved are yet to be announced) makes this an appealing device for train commuters looking to get their news fixes each morning from their favorite papers. It should also appeal to seniors who want to increase font sizes for reading, but who also want to have more than a few words appear on a line. And finally, this type of larger e-reader is being eyed by businesses--or mobile professionals--who deal with a lot of PDFs and want to have them easily accessible on a single device (for this type of user, it's a shame there isn't a memory expansion option).

Obviously, the price of the Kindle DX is one of its biggest shortcomings and it might limit its appeal in the early going, although we expect Amazon will figure out a way to subsidize the cost of the device for one audience it hopes to reach in large numbers: college students. (We assume universities will get a substantial discount if they buy hundreds or thousands of units.)

In some ways, the Kindle DX is a little like the Segway: Yes, it's cool. Yes, it represents the promise of tomorrow. And yes, certain gadget lovers with a certain amount of disposable income on hand will pony up the dough to buy one. But for a price of more than $500 (if you include tax and the cost of an optional protective cover), a lot of folks will be hesitant to make the plunge. And some, like me, are holding out for a touch-screen e-reader that offers more mark-up and note-taking flexibility (almost like an electronic pad of paper).

At $359, the Kindle 2 remains out of reach for a lot of folks. Price points are important. Ultimately, the DX model needs to cost the same as the Kindle 2 to make sense to a broader audience. But perhaps I'll change my mind after I play around with it for a few days, and after I write up my full review when the DX is released this summer.

As always, feel free to post your comments.

Additional reading: Amazon's big-screen Kindle DX makes its debut

Hunkered down in New York City, Executive Editor David Carnoy covers the gamut of gadgets and writes his Fully Equipped column, which carries the tag line "The electronics you lust for." He's also the author of "Knife Music," a novel. E-mail David. Follow David on Twitter.
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Add a Comment (Log in or register) Showing 1 of 2 pages (35 Comments)
by American1982 May 6, 2009 4:51 PM PDT
Okay, this is the second article on the Kindle where the screen size was reported as being 2.5 times as large. Please check your math. 9.7/6 = 1.6, NOT 2.5.
Reply to this comment
by steve_wehba May 6, 2009 5:08 PM PDT
9.7 x 9.7 = 94, 6 x 6 = 36 -> 94 / 36 = 2.6
by phuongnwade May 6, 2009 5:13 PM PDT
The diagonal size is 1.6 times greater, but the overall size of the screen is likely 2.5 times greater.
by thoidicha May 6, 2009 6:00 PM PDT
Kindle DX screen area is 43 sq. in. Kindle 2 screen area is 17.2 sq in

43.0/17.2 = 2.5

Both screens are not square so those guys squaring the diagonal dimension are not right either!
by AlanHub May 6, 2009 7:12 PM PDT
GOOD! so the secretary of education actually does mandate an arithmetic education!
by ICanDoMath May 11, 2009 1:54 AM PDT
Learn how to do f***ing math. You are embarassing your fellow Americans.
by tipoo_ May 24, 2009 12:39 PM PDT
Yet another Cnet comment that left me laughing for a good 10 minutes


:)
by snogglethorpe May 6, 2009 5:18 PM PDT
@american1982:

It's referring to the area, not the size ("offers 2.5 time more screen real-estate"); 1.6 * 1.6 =~ 2.5
Reply to this comment
by krisclark3 May 6, 2009 5:21 PM PDT
You are going from linear to area. You have to square them. (9.7)^2 / 6^2 = 2.6 (approx)
Reply to this comment
by thoidicha May 6, 2009 5:55 PM PDT
@ steve_wehba and snogglethorpe:

The screens are not square so you can't take the diagonal dimensions and square them for comparison either.

Kindle DX has screen area of 43 sq. in. and Kindle 2 has screen area of 17.2 sq. in. Therefore 43.0/17.2 = 2.5
by C433Z May 6, 2009 6:23 PM PDT
how 'bout i wait 5 years for them to have a touchscreen, color one. Then I'll get a refurbished one of those for <$200. :)

Seriously, I really want one, but $500?
Reply to this comment
by make_or_break May 6, 2009 11:24 PM PDT
With where the development costs for the tech are at right now, you couldn't TOUCH a touch screen color e-ink device in this size for anywhere close to $500, based on what Fujitsu priced their slightly smaller screened Flepia at ($1000). I'd say you might be able to get one sooner than five years...assuming that Amazon gets off their duff and actually MAKES a color one.

They SHOULD, if they expect to actually sell many electronic magazine subscriptions for the platform, for instance. They can get away with monochrome for novels, but color is a MUST for a lot of other reading material. And frankly they need to address how to add electronic notes and highlighting to these e-books to make them really function as a true alternative to pulp textbooks and reference books.
by leoremi May 6, 2009 9:58 PM PDT
I am a student and very excited about the addition of textbooks. However, I do not intend to buy one of these until:
1) I see some peer reviewed science journals (scientific american, nature, etc.) that you can subscribe to
2) It gets a writing tool (this would be very useful if you want to keep a journal), and an easy way to add notes to your books (real keyboard and possibly a cursor OR tablet capability).
3) The ability to access information databases for primary sources

It is not unusual for a college student to spend near $500 dollars on books per semester, so it seems like this would be the perfect market for this product, but Amazon needs to step it up before the Kindle reaches its true potential. Nevertheless, the PDF capability is a big improvement on older versions, and I'm very happy to see the availability of textbooks.

P.S. I'm not sure how easy it is to transfer documents from your computer to the kindle, but that seems like it would be a really important feature.
Reply to this comment
by azmonkey May 6, 2009 11:52 PM PDT
Hmmm. $500 for the reader alone, non-user replaceable battery, 4gb of storage. Sounds remarkably like a first generation iPod. Minimal functionality to manipulate the actual documents, eBook prices at or above real book prices, and wi-fi that sounds dodgy at best.

Really, just give me $500 bucks and I will read your books to you. Pass until this gets stable/cheaper/better/smarter/rational.
Reply to this comment
by tcr071 May 7, 2009 12:06 AM PDT
They should be doing better than 4GB if they aren't going to offer any expandable storage options.
Reply to this comment
by DarkHawke May 7, 2009 1:29 AM PDT
The Segway analogy is kinda harsh. I doubt you'll look like a dork reading from the Kindle DX, and it's not supposed to replace reading, just give you another way to do it. That said, I'm as unmoved by this version as the previous one. Still seems way overpriced for what it is and what it does. Depending on the price point at which Apple puts out the iPad, the DX could have its ass well and soundly kicked. Price the iPad at a $200 or even $300 premium over the Kindle DX, and the typical sexycool of Apple products could suck anyone wanting a larger screen reading device over to a FAR more capable unit that gives them color graphics, a real web browsing experience and even music. The DX is nowhere near distinctive enough in the market for the price to be safe from competition, even from its "little brother," the Kindle 2.
Reply to this comment
by gl4540 May 7, 2009 3:46 AM PDT
It all depends on the price of the textbook. If a Bio 200 textbook still costs $120 bucks instead of $150 then the kindle is useless. However if you're a student and your quarterly textbook costs go from $300 bucks to $100, then the Kindle is a steal.
Reply to this comment
by Connallmac May 7, 2009 4:13 AM PDT
Dear Amazon.com,

I have been a satisfied customer of Amazon.com since the mid 90's. On many occasions I have recommended Amazon to my friends, relatives and co-workers for their superior service and pricing. Just last week, when my 66 year old father-in-law bought his first mp3 player, and iPod Nano, I recommended that he shop for his music at Amazon, rather than through the iTunes store.

I purchased a Kindle 2 at the beginning of March this year shortly after it's release. You claimed that it would support pdf files through your conversion service. Imagine my dismay when I put my first converted pdf on my Kindle 2. I was very frustrated with the terrible and in many cases unreadable formatting of converted pdf files. I have downloaded half a dozen different programs to try to convert my pdfs to txt files for better readability and have had little success.

When you announced the release of the Kindle DX and it's native support of pdfs I was incensed! It has been only two months since the release of the Kindle 2! You should have disclosed to your customers that you would have another product available in a few short months that would better meet that need. I knew at the time I ordered my Kindle 2 that the latest Sony e-reader had native support for pdfs, but I was reassured by my long relationship with Amazon that when you claimed to be able to convert pdfs you would do a good job. You didn't do that, and you knew that you would soon be releasing a product that did do that and you didn't disclose that fact to your customers. Now you won't allow me, and many others like me, to exchange my Kindle 2 for a Kindle DX. I feel like you pulled a bait and switch on me.

In light of your inconsiderate and unethical behavior I can no longer recommend Amazon and it's products and services to others. They say that every person who has a bad experience with a company will tell ten other people about it. I have already told four people today, and will continue to tell as many people as will listen what a bad idea it is to do business with Amazon.com. This includes several who were considering purchasing Kindles themselves, who I will now encourage to look at the other options available, especially the Sony e-reader that natively supports pdf files. There are two solutions to the problem that I see. You could accept my return of my Kindle 2, my Kindle 2 cover and my Kindle 2 two year warranty and apply that credit to the purchase of a Kindle DX; I would even be willing to accept a 10% restocking fee. You could certainly use it to replace a defective Kindle or to satisfy a warranty claim. The other solution is a firmware upgrade that provides native support for pdfs on the Kindle 2. I would prefer the former solution, but I would be willing to accept the latter. Either solution would be much cheaper than the bad publicity you will continue to create with the current situation. Remember Apple's backtrack over iPhone pricing?

Thank you in advance for your time and consideration. I would like to be a satisfied Amazon customer again, but it's up to you to resolve this situation in an appropriate and timely fashion. Please don't let me down.

Sincerely,

Joshua D. Haney
Former Amazon Customer
Reply to this comment
by svgtom May 7, 2009 10:32 AM PDT
You should always read reviews before you buy. There's a big difference between converting a file and displaying it in its native format. I think pretty much every review I've read indicated the converted pdf's left something to be desired. The release of the DX was no secret. It was rumored (and mentioned just about everywhere) that Amazon was working on a larger version when the Kindle 2 was released. It was predicted the release wouldn't come until the end of the year but still, it was very much expected. Don't blame Amazon for failing to do your own research.
by Neoeo May 7, 2009 10:36 AM PDT
Dear Joshua D. Haney, (and other people who sympathize with JDH)

Thank you for your thoughtful letter. Unfortunately, you posted your letter as a comment on cnet reviews, instead of emailing it to Amazon.com. This is counterproductive.

Amazon has no reason to accept a return of a perfectly functional device simply because you want to have another device instead. If the PDF conversion for Kindle 2 was not satisfactory, why didn't you return it within the return window (one month)? You may feel like you were duped, but you are simply an early-adopter. Amazon may have baited you with a pretty awesome electronic device, but there was no switch. They sent you exactly what you ordered at the promised price. This is called "retail marketing."

I would like to suggest another option: sell your Kindle 2 ("Like New! Hardly Used!") to someone for whom the Kindle 2's capabilities are perfectly acceptable, then buy a Kindle DX. Disclaimer: Please be warned that in the future there may be another electronic device, produced by Amazon or another company, that you might like better than your new Kindle DX.

Sincerely,
Neoeo
by mikemcroberts May 18, 2009 9:19 PM PDT
You could have posted your reply at Amazon, or your own blog. Instead (or in addition) you decided to go on a rampage to a third party site to express your dismay. All because you are a wounded pathetic consumer.
by shouldyoubuyabookreader May 7, 2009 5:33 AM PDT
Two things: About page numbers and about figuring out the savings:

Page numbers: A weird thing about the Kindle is that it doesn't show the page number from the printed book. At least this is true for the Kindle 2, which gives "locations," which change depending on your font size. This is bad news for the classroom, where in many cases it is very important to cite the "official" (printed) page numbers.

Regarding costs: If you're still on the fence about actually buying a Kindle, think about the potential savings switching from print editions to electronic ones.

You can figure this out by going to http://www.shouldyoubuyabookreader.com/?s=b

Enter your public Amazon wishlist link, or your e-mail address, and this site will tell you how much you'll save.
Reply to this comment
by molotov May 7, 2009 5:42 AM PDT
There is something about the DX acronym I can say that might not be appropriate here - and so I wont. What I will say is that this is just a way for Amazon to show that it Can do what it wants. Not that anyone will buy it, aside from a select few, but its there. The rumor is that New York Times will, in desperation, start giving these away just to stay in business.
The PDF reader is nice, but I don't feel bad when I spill some coffee or drop a print out - but when we are talking about half a thousand dollar item - I would feel really bad. Kindle has turned into a mainstream monster. I said it first.
Reply to this comment
by acarswell May 7, 2009 6:49 AM PDT
I worry about the DX's durability. I have a Kindle I, and about a month ago I jostled it (I thought gently) on a plane, and this is the result: http://polaris.umuc.edu/~acarswel/IMG_2221.jpg

As a matter of engineering mechanics, the size of the DX makes it more susceptible to flexing, with potentially unhappy results.

Otherwise I love the idea of the Kindle. Recently I was laid up after surgery. I'm an avid book reader, and it was a blessing to be able to get books without venturing out to a store or library.
Reply to this comment
by pspage May 7, 2009 3:50 PM PDT
I really don't understand to whom the Kindle DX is marketed. The lack of color and small screen size makes it highly unsuitable any number of textbooks and technical manuals, while the cost puts it on a par with a netbook. Most college students already have a laptop. The key to lightening the book bag load is a low cost, open electronic version of the textbooks that can be viewed on any laptop, not a dedicated book display device that you have to remember to recharge.
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by Rick3904 May 7, 2009 7:14 PM PDT
I thought of this device as a replacement for textbooks. Sounds cool. But what happens when you're studying for that mid-term and the thing craps out, and needs to be sent back to Amazon for a battery replacement? Not a pretty scenario!
Reply to this comment
by qeo34 May 7, 2009 7:56 PM PDT
I'm in the market for an ebook reader with a screen big enough to read a typical page without having to scroll it. The DX has that. Unfortunately, there's nothing else about this machine that makes me want to buy it. If the screen had a narrow frame around it its size would be perfectly acceptable. But Amazon has decided that their big screen needs a large, clunky surround. With a keyboard (why? - so I can write letters while I'm reading?). And an array of buttons around it I could operate with my feet. I'm surprised it doesn't come with wheels and a tow handle.

A real ebook reader would consist of a screen with a minimum of hardware around it, an SD slot capable of reading at least 8GB cards, replaceable batteries so you can carry a spare, a USB socket and - maybe - wifi capability. It would be touch-screen capable allowing fingertip control of files and page flips and, in the top-of-the-line model, it could offer a plug-in keyboard. A stylus and sticky-notes function would be useful.

The lack of an expansion slot on the DX is a joke. So is the built-in, non-user-repaceable battery. And an even worse joke is the lack of scaleability for PDFs. Hasn't Amazon noticed that books and magazines come in different sizes, and type faces range from tiny to huge?

This isn't a book reader. This is a first, doddering, baby-step attempt at a book reader, with a scattering of bells and whistles thrown in as an afterthought. And I think I'll pass.

PRA
Reply to this comment
by drearydan May 7, 2009 9:33 PM PDT
I have a kindle 2, honestly its the best thing ever for reading novels and non fiction literature, absolutely boosted my reading into the stratosphere. I predicted this, that's why I bought it.

All I predict from the DX is disappointment. Enough add-ons that kindle 2 owners will be sour that they wont get the updates, but they are minor enough to discourage any of us from buying a DX. Even your newspaper reader, student or professional (this products target audience) could not possibly see this as a solution. As a student I just can't manipulate this enough, and as a professional I at least need more memory and better use of PDF support. Seamless processor power is also a must to keep me from thinking "should have saved the cash and stuck with the laptop." I can only speculate that newspaper junkies on the whole will find $500 a bit too much, especially considering the limited amount of newspapers available for download.

I LOVE LOVE LOVE LOVE LOVE LOVE LOVE!!!!!!! (can't say it enough) my kindle2 but COME ON Amazon, get off your butts. Not even close this time.
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by Arash May 8, 2009 2:49 AM PDT
You did not mention that if you have a few hundreds of PDF files on your PC, you have to pay a few hundred times to Amazon to just send your docs to your Kindle. If it cannot use this most basic function to let you read your own documents without the hassle of this unnecessary tolling, Kindle is only a shopping cart and I have never found for the life of me any company charge for using a shopping cart proper! Shame, oh nshame on Amazon! Call it Kinkle, Call it Diddle, Swindle, Fiddle; Just don't ruin a decent English word "kindle"!
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by RobertDGloverJr May 8, 2009 3:53 PM PDT
It was so ironic the article suggested train riders could use the Kindle Dx. Too bad an actual train rider was not consulted. I am an actual train rider and an actual NYC subway rider as well. I bought the Kindle 1 during the first 90 minutes it went on sale. I bought the Kindle 2 the morning it came out. I continue to be infuriated at the inability of the Kindle creators to understand that a subway rider has to hold the Kindle with one hand and a "strap" with the other. That's why they call subway riders "strap hangers". Has anyone at amazon ever tried to read a Kindle in a rush hour subway? The right side of the Kindle has a "forward button" but does not have a back button. What kind of idiocy is that? To go back a page, a strap-hanger has to transfer the Kindle from the right hand to the left hand. Worse, the Kindle DX has removed the back and forward buttons from the left side entirely. Have you ever considered what it would be like to hold an 18 ounce Kindle DX in one hand during rushhour traffic on a subway? What idiots these Kindle creators are.... do they think the entire world travels to work on California freeways? I won't be buying the Kindle dx... how could I use it in a subway?
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by vjin007 June 3, 2009 5:58 PM PDT
I am expecting to buy one when Kindle develops 1) a touch-screen; 2) mark-up and note-taking flexibility ; 3) more content sources added.
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About Fully Equipped

Executive Editor David Carnoy has been covering electronics for CNET since 2000, arriving at the company just as "that whole Internet bust thing" happened. Early on, he launched CNET's cell phone coverage, earning him the nickname "Wireless Dave," then moved on to bigger and broader things. Hunkered down in New York City, he oversees CNET's Home and Hardware reviews, which includes all things related to home theater, PC, and digital imaging. Fully Equipped covers the gamut of gadgets and gizmos and, to keep things lively, Carnoy likes to alternate between writing useful, advice-oriented pieces or thought-provoking columns with inflammatory headlines designed to elicit commentary from readers. Fully Equipped is the longest continuously running column on CNET.com.

For older columns, read the Fully Equipped archive (2002-2008).

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