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July 17, 2009 5:04 AM PDT

The decade's 25 biggest tech flops

by David Carnoy

Update 7/20: After reader feedback, I have dropped Windows Media Center and Nintendo's Game Boy Micro from the list and added Apple's Power Mac G4 Cube and Microsoft's Smart Display initiative (codename Mira). Thanks for all the comments.

Here we are just months away from closing out the first decade of the 21st century, which means a lot of publications will soon be in look-back mode, taking stock of all the good--and bad--things that happened over the last 10 years. While we've still got a few months to go before hitting 2010, I thought I should get a head start on the whole best/worst roundup fad that's about to flood the Internet (Time magazine has already done the 10 Biggest Tech Failures of the Last Decade, but it was pretty lame; this one's much better, I swear).

The Gizmondo in its heyday.

(Credit: ImageShack)

Before we get to the list, let's get the parameters straight. This isn't a list of all the most spectacular tech failures. I chose to exclude dot-coms, corporate debacles (AOL-Time Warner), search engines (i.e., Cuil), and assorted other Web 2.0 flame outs (I'll let Webware handle that). No, this is a roundup of gear, the stuff that turns on and off, the stuff I've been covering for almost 10 years at CNET (yes, I started in 2000).

It's also important to define just what a flop is. In my book it's simply something that was really hyped but didn't live up to its promise or expectations. And while the word "flop" has a negative connotation, we here at CNET have a lot admiration for the designers, engineers, and everybody else who put their heart and soul into bringing these products and technologies to the world. Some of them didn't deserve their fates. They were ahead of their time or just marketed poorly. Whatever the case, we appreciate the vision, risk taking, and hard work that went into creating these things.

But enough sentimentality (I meant it, really). Let's get to the biggest tech flops of the decade. If you disagree with any of them or have more to suggest, please post a comment. If we missed any clear candidates, we'll modify the list.

Click on any image to start the slideshow. (Note: The list is in chronological order).

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  • Hunkered down in New York City, Executive Editor David Carnoy covers the gamut of gadgets and writes his Fully Equipped column, which carries the tag line "The electronics you lust for." He's also the author of "Knife Music," a novel. E-mail David. Follow David on Twitter.
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    Add a Comment (Log in or register) Showing 1 of 4 pages (132 Comments)
    by iconoclast04 July 16, 2009 5:26 PM PDT
    I wouldn't write Media Center off just yet. While knowledge of its functionality maybe be a bit sparce, the combination of MC and the Xbox 360 is very powerful. I currently use MC in Windows 7 to record TV using my tv tuner and then stream them to my xbox. It's like having Tivo for free, plus you can store more content on today's big PC hard drives. Plus, you can stream music and movies from your PC.
    Reply to this comment
    by myles taylor July 17, 2009 7:44 AM PDT
    They aren't writing anything off. This is about the flops of the last decade and as far as this decade has gone, Media Center has flopped. They aren't writing it off yet though. Quite a few of those products still have a chance to take off.
    by Fil0403 July 18, 2009 12:51 PM PDT
    It's a Microsoft product though, and I'm afraid for some media that sometimes seems to be half a reason to consider it a flop (even if the latest version of that product 1) is arguably good and feature-complete, 2) has made its way into millions of computers, and 3) is used by many people).
    by enoch861 July 19, 2009 9:42 AM PDT
    You can't say it has flopped. I hasn't even lost traction, as far as I know, its gaining. People who try it, never leave it, so I would say its a flop. Yet. And it probably won't either.
    by antifanboi July 16, 2009 6:22 PM PDT
    First... I would consider most of these "tech-flops" as bbf's (brilliantly beautiful failures) since they were so ahead of their time that no-one figured out a way to make full use of them.

    Second - the Media Center represents an ongoing dream that I have where PC's, stereo systems, sattellite/cable boxes, the internet and game consoles would all merge into one box. This is one bbf that will blossom into something that is beyond... well, someone will figure that out someday.
    Reply to this comment
    by jlt0x July 17, 2009 7:34 AM PDT
    Agreed. Many of these devices were/are still useful to people who know how to use them and integrate them with other current tech for reasonable experiences.

    For example, I purchased a Panasonic DVD recorder 3 years ago for $99 at a discount store. The recorder was brand new, but nobody wanted it b/c DVR packages were increasing with cable/satellite subscriptions. Anyhow, today my DVD recorder is still just as useful as it was when I got it. I can record any program that my DVR will show (in real time). So I can save a movie on the DVR and use the DVD recorder to save it to a DVD whenever I'm ready. When old or hard-to-find movies, TV shows, or specials are played, I can save them with the DVR, and then play them and record using the DVD recorder.

    I was saving & recording HBO & Showtime series programs straight to DVD. No need to rent the series from NetFlix or Blockbuster.
    by Random_Walk July 17, 2009 9:50 AM PDT
    "an ongoing dream that I have where PC's, stereo systems, sattellite/cable boxes, the internet and game consoles would all merge into one box"

    Sorta like the Shuttle 'shoebox' computer I had way back in 2005 (basically it was a decent P4 with a lot of RAM, a huge HDD, a decent vidcard w/S-Video out, and a TV capture card). it ran an early Ubuntu distro and MythTV. I was able to play movies (both via DVD and off the hard drive), record shows (via MythTV), play games (with a wireless keyboard), play music, or pretty much do whatever the heck I wanted to with it.

    I had everything I wanted or needed, sitting right there... without having to pay more than the initial cost of hardware. (I eventually sold the thing to a local tattoo shop, who still uses it for the same things in their lobby).
    by viper396 July 16, 2009 7:12 PM PDT
    So what exactly was the criteria for this list again?....because why wasn't Apple TV on this list? Windows Media Center is software integrated into OS, not a piece of hardware so there's no accurate way to determine usage. Apple TV, on the other hand, has actual hardware sales to look at. Either way, I venture a guess that way more people use Windows Media Center then Apple TV. There are entire market segments for people building HTPC's using MCE; Numerous Websites cover the subject and dozens of places sell the cases, hardware, tuner cards. etc. CNET has even done it's share of articles on the subject. Yet it's a flop?
    Reply to this comment
    by doobz94 July 16, 2009 7:26 PM PDT
    I think Apple TV didn't make it onto the list is because it wasn't a big, hyped product that flopped or failed. No one expected it to be huge or anything close to that. Even Apple didn't (and still doesn't) have any expectations for the Apple TV (they say it's "just a hobby"). The list is for hyped up things that failed, Apple TV isn't one of them.
    by celticbrewer July 17, 2009 5:27 AM PDT
    using that logic, doobz, Media Center shouldn't be considered, either. When have you seen a commercial for it? It wasn't big nor hyped. Most people probably have no idea what it is. I bet more people, in general, have heard of AppleTV than Media Center.
    by jequeen1 July 20, 2009 1:34 PM PDT
    I think part of the reason that it is a flop is that it requires those expensive Cable Card Tuners's from ATI in order to be uysed as a DVR with cable.

    I had a full dual tuner Media center setup complete with an Xbox Media extender and I used it for nearly 2 years. I finally got so tired of all it's prblems that I sold the PC (with it's custom OCUR BIOS) and the 2 ATI tuners.
    Tivo all the way and I have not looked back since it just works unlike Media Center which always seemed to flake out on me just when the family sat down to watch a recording.

    Great Idea but a buggy & Expensive implementation
    by dcarnoy July 16, 2009 7:52 PM PDT
    Yes. We discussed Apple TV. It was on the board but in the end we didn't feel it had the Apple hype machine truly behind it. (We wish Apple would open it up more and make it even better). The Mac Mini was also mentioned.
    Reply to this comment
    by viper396 July 17, 2009 2:17 PM PDT
    So if you're judging flops based on the amount of "hype" a company puts behind their products then some of the other items on the list simply don't belong there. Your comments about the Apple TV also means that you should have also excluded anything that is still selling and still has potential (All the items that have no end date)

    Seems you're judging things individually on personal emotions and feelings. Your criteria was not consistent or measurable.
    by Random_Walk July 17, 2009 3:08 PM PDT
    "So if you're judging flops based on the amount of "hype" a company puts behind their products then some of the other items on the list simply don't belong there"

    ...and Vista should have (as the Time Magazine article rightly did). :)
    by enoch861 July 19, 2009 9:44 AM PDT
    OK, let me get this straight, you have Media Center on here, but no Apple T.V.? thats just ridiculas!
    by -fjtorres- July 17, 2009 6:11 AM PDT
    Wow!
    Lots of Sony products there--which is no surprise--but you didn't list the biggest flop of the century so far; the eVilla. (Even the name was a mistake!)
    http://en.wikipedia.org/wiki/Sony_eVilla

    May we assume it was at least considered?
    A product so bad the company has to buy them back to get them off the market...
    ...well, that doesn't happen often.
    Reply to this comment
    by dcarnoy July 17, 2009 6:51 AM PDT
    Yes, the eVilla was considered. Our editor-in-chief, Scott Ard, nominated it. Only sold for a couple of weeks.
    by wpavlik2 July 17, 2009 6:23 AM PDT
    I agree with the BBF comment above. There are a lot of items on this list that (were)are?) ahead of their time. (Example, the Palm Folio)
    I don't believe that Sattelite radio is a failure, though. It's an EXPENSIVE enterprise to launch (no pun intended) BUT, it can and will offer a lot of services that will help revolutionize mobile entertainment.
    The fact that terristial radio was so afraid of the merger of Sirius and XM due to their loss of revenue from ratings drops shows that there's an audience for this medium. 30 years ago, people said that nobody would PAY to watch the free television channels. How did that turn out?
    I see great things from SAT radio in the future. The current economy isn't helping much, but once things turn around, it will get better.
    Some of these ideas are just poorly executed great ideas that other companies executed better.
    (MyLo, nGuage, UMPC, etc.) Having those, just teaches companies that some good ideas need tweeking before they become great products.
    Reply to this comment
    by duperstar July 17, 2009 6:43 AM PDT
    I agree with the satellite radio comment. The service has gone a bit downhill since I first got it, but it think it will get a bigger boost since a lot of car companies are tying it into the Sat/Nav system for traffic updates.
    by Thunderbuck July 20, 2009 6:26 PM PDT
    I agree. I've been a Sirius Canada subscriber since they launched the service here. If Sat Radio hasn't quite fulfilled the hype, with over 40 million subscribers it can hardly be called a failure, either.
    by July 17, 2009 6:24 AM PDT
    Wow, where did this decade go?!
    I agree, Apple TV should be on the list. Apple may not be totally behind, but the rumor mill sure was before it was announced.
    Reply to this comment
    by plbyrd July 17, 2009 7:39 AM PDT
    Remove WMC and Satellite Radio and replace them with PS3 and Nintendo Game Cube. Then you'll have a list with the actual flops. Satellite Radio is vital to the lives of commuters everywhere. There's nothing worse during commute hours than listening to 30 minutes of commercial per hour interspersed with inane DJs and only about 3 songs per hour. Satellite radio gives you uninterrupted music, real news from Fox or CNN, and actual sports from teams that really matter.

    As for the PS3, that speaks for itself, and the GameCube was the biggest failure ever for Nintendo.
    Reply to this comment
    by dcarnoy July 17, 2009 7:53 AM PDT
    We considered the GameCube. But it wasn't a total flop. As for PS3, jury is still out.
    by duperstar July 17, 2009 8:11 AM PDT
    Let's not forget the Virtual Boy. That was definitely Nintendo's biggest failure. I don't think the PS3 is a failure, it just hasn't lived up to expectations. They've sold like 23 million or so right? God of war 3, Gran Turismo and FF13 haven't hit yet. If they can't shift systems on those three titles, then things are looking bad.
    by crustycracker July 17, 2009 9:54 PM PDT
    The GameCube? The Virtual Boy? Seriously? The Power Glove has to be the biggest flop... the hype was unbelievable and there was very little support... and the few people that bought them just left them in a drawer somewhere.

    The Virtual Boy was a flop, but the hype was nearly non-existent.
    by play7 July 18, 2009 9:56 AM PDT
    "by dcarnoy July 17, 2009 7:53 AM PDT
    We considered the GameCube. But it wasn't a total flop. As for PS3, jury is still out."


    this alone shows this writing is a total basis report. AGAIN........"IF" you really did know anything about what is and waht is not a flap you would not even say it would be on the list.....It sold alot of units in japan and world wide......and like it or not even inthe usa nd europe...... atleast get thefacts right.instead of spreading lies. ..geshhhhhhhh
    by izmickey July 20, 2009 10:06 PM PDT
    "by dcarnoy July 17, 2009 7:53 AM PDT
    We considered the GameCube. But it wasn't a total flop. As for PS3, jury is still out."

    I agree with you play7. That comment was definitely biased BS. A flop is something that either doesn't sell well at all or is discontinued. Gamecube did great in japan, the ps3 is selling better than the xbox360 in japan is selling well in Europe. The only place where the xbox360 is selling better than the ps3 is in the USA. PS3 is only a few million behind of xbox360 as far as the number of consoles being sold.
    by dream4game August 6, 2009 11:09 AM PDT
    also add the RROD & Scratching disc
    by dream4game August 6, 2009 11:36 AM PDT
    MIcrosoft sold more than one console to many people ....... as for replacement on RROD system failure.

    Are they also considered when counting the total Sales of the 360 console.

    Secondly Every one knows that costly product have less buyers which means less sales , in this case PS3 . this does'nt mean that the console was wrong......(if this would be the reason i would have considered to say that any Ford sedan car is better than a Ferrari or Lamborghini ).

    though also PS3's are also sold in millions lacking behind with little difference ....... & it should be called as true console........ PS3's have better quality Fans
    by myles taylor July 17, 2009 7:43 AM PDT
    I thought some of your results were redundant but for the most part agreed with them. Some of them were completely ridiculous to begin with and others actually could have been good. Such a wide range of flops.

    It's always interesting to see the things that people think will flop too that don't. I actually thought the iPhone and iPod Touch would flop. I guess I was wrong there. The Apple TV hasn't been a flop yet because like you said in the comments, it didn't really have the power of Apple behind it. Maybe someday.
    Reply to this comment
    by myles taylor July 17, 2009 7:56 AM PDT
    Also, why isn't the Zune on there?
    Reply to this comment
    by dcarnoy July 17, 2009 8:01 AM PDT
    Also considered.
    by enoch861 July 19, 2009 9:45 AM PDT
    The Zune isn't a flop. Its still going, and will probably get alot of traction this fall when the Zune HD hits the market.
    by play7 July 20, 2009 4:26 AM PDT
    thinking about it? Oh wow what a real winner
    by G|Net July 17, 2009 8:05 AM PDT
    I agree with some that Sirius and XM shouldn't be on the list....tens of millions of people use sat. radio every day, which isn't a flop in my book, and I don't think you can say anything close to that about these other products...I would've put the 3DO or the Pippin @World on there before I would've thought of sat. radio.

    But some sure are flops - Micro MV tape? My god, I'd never even HEARD of that or ever seen one!
    Reply to this comment
    by myles taylor July 17, 2009 9:56 AM PDT
    Sirius and XM are on there because they have never made a cent since they started. They've only lost money. I think that's considered a flop.
    by john28857 July 17, 2009 8:36 AM PDT
    Was the Chumby considered or is it still selling?
    Reply to this comment
    by terminalblue July 17, 2009 8:41 AM PDT
    one item in and i am confused the dreamcast. it was launched in 1998, and a big failure in japan (thats more of a fact checking thing). it seems like more of a by then an actual inclusion on a "decade of fail" list.
    Reply to this comment
    by lordnykkon July 17, 2009 8:43 AM PDT
    Good one with the 3DO (Mad Dog McCree!). I remember playing in-store demos along side the Sega Saturn (Panzer Dragoon!) and Sony's Playstation. But that in itself should explain the exemption. It came out in '93. So it really should be considered a flop of the previous decade. Though I understand David's clairvoyant selection of Windows Media Center, I also agree with Viper396's previous comment - WMC is truly more software than hardware. I could have picked up a Mylo or N-Gage and run with it. WMC requires a computer and alot of hardware to get the most out of it. If we want to talk software flops, that's a whole new list. As far as Sirius XM, I'm in agreement that it still has potential; adding a free iPhone/iTouch app for their subscribers was a recent hit and smart move. But, company profitability is questionable (they opened at 40 cents a share today). Most Wallstreet analysts believe that if Sirius XM can't turn around their massive debt, they won't be around for the new decade.
    Reply to this comment
    by lordnykkon July 17, 2009 9:08 AM PDT
    Here's my pitch: what about the Playstation Eye Toy (Sony seems keen to outpace the competition of this list)? I suppose 10 million units isn't a failure, but then again HD-DVD and Sirius XM were just as successful and are on the list. Before the Eye Toy fizzled, I remember TV commercials, magazine ads, and billboards, how it was going to revolutionize game play without necessity of a physical controller (hmmm... where have we heard that before). Re-enter E3 2009 and we have MS Natal and the Playstation Eye (PS3 upgrade) competing for a piece of Nintendo Wii's marketshare.

    Or how about Sony's Six-Axis controller? There's a last minute, highly touted, addition in order to take some thunder away from the Wii-mote. Out of curiosity, chime in if you've upgraded to the Dual Shock 3. Anyone seeking out titles that utilize Six-Axis game play? Or is this something you find yourself turning off in-menu.
    by c|net Reader July 17, 2009 9:42 AM PDT
    Why DVD recorders on the list? Manufacturers are still releasing new models. Even Sam's Club carries a couple of different models. We recently bought one because we can't afford cable with a DVR and our VCR was dying. We got a DVD recorder/VCR combo so we can duplicate to DVD and play videocassettes, too. Our DVD recorder has both NTSC and ATSC tuners, so we can get both analog and digital stations from our (very) basic cable connection.

    Eventually, I'll get around to building a MythTV-based DVR, but until then, a DVD recorder is very nice.
    Reply to this comment
    by CBFTW July 20, 2009 2:05 PM PDT
    In my area, DVR service is only an extra $10/mo. What are you paying for your service that makes buying a DVD Recorder worthwhile?
    by gerry908 July 20, 2009 5:01 PM PDT
    I can't understand why DVD Recorders are on the list. I don't know too much about the USA, but in Australia, the DVD Recorder is selling well and I know that I couldn't live without one. The difference between VCR Recorders and DVD Recorders are like 'Chalk and Cheese' I bought the early model DVD Recorder with an 80GB HD and although the HD on newer models are are much larger, I have never ran out of space on my 80GB model
    by lifterguy July 21, 2009 10:02 AM PDT
    Clearly DVD recorders never became the mega selling product that VCRs were 15 years ago. But I think they have a strong niche market, and I would hardly call them a flop. I use mine to "archive" and share shows off my DVR, and I have friends who do the same thing. It's a lot more convenient using a stand alone deck to do that than to try to do it through the DVD recorder on my computer (especially since the computer and the TV are not in the same room.) Mine is a Pioneer with built in hard drive that allows me to do basic editing before burning to disc. I love mine, but sadly, Pioneer doesn't offer models with with a HDD in the US any more. Last I checked, the only DVD recorder with a build in HDD was from Philips. Of course the perfect solution would be a DVR with built in DVD recorder (or better yet, Blue-Ray recorder) but of course the Hollywood studios would never allow that.
    by lifterguy July 21, 2009 10:02 AM PDT
    Clearly DVD recorders never became the mega selling product that VCRs were 15 years ago. But I think they have a strong niche market, and I would hardly call them a flop. I use mine to "archive" and share shows off my DVR, and I have friends who do the same thing. It's a lot more convenient using a stand alone deck to do that than to try to do it through the DVD recorder on my computer (especially since the computer and the TV are not in the same room.) Mine is a Pioneer with built in hard drive that allows me to do basic editing before burning to disc. I love mine, but sadly, Pioneer doesn't offer models with with a HDD in the US any more. Last I checked, the only DVD recorder with a build in HDD was from Philips. Of course the perfect solution would be a DVR with built in DVD recorder (or better yet, Blue-Ray recorder) but of course the Hollywood studios would never allow that.
    by sdt33 July 17, 2009 9:47 AM PDT
    thought maybe Dataplay discs might've been mentioned.
    Reply to this comment
    by dcarnoy July 17, 2009 2:52 PM PDT
    Pretty good one.
    by Bosco312 July 17, 2009 9:50 AM PDT
    A few months left in the first decade of the 21st century? Check you're calendar. The 21st century didn't start until January 1st, 2001, so...if by a 'few' you mean 17 months, then, yes...only a few months left. Still plenty of time to fit in a few more flops.
    Reply to this comment
    by CBFTW July 20, 2009 2:08 PM PDT
    While technically correct, most people will say that the 21st century started on 1/1/00. I think it's forgivable to write the article based on the public perception.
    by Zouch July 20, 2009 5:27 PM PDT
    Absolutely! In this case, public perception" as suggested by CBFTW is wrong. Inaccuracy is NEVER forgivable and it behoves respected publications like CNET to correct these misconceptions, not add to them. There was no "Year Zero", so centuries start on 1st January, xxx1.
    by trumpetid July 22, 2009 11:00 AM PDT
    When people refer to the decade of the Sixties, they don't include 1970. When they refer to the decade of the Ninties, they don't include 2000. The term decade just means a ten-year period. A more interesting question is what to call the decade of 2000-2009. The "zeros"? The "aughts"?
    by olga999 July 24, 2009 5:37 AM PDT
    I totally agree with this comment. The 21st century didn't start until the begining of the of 2001. So your statement is only valid if you refer to a 17 months time-frame. The mistake is base in the assumption of the existence of year 0, a year that has never existed.

    And regarding to CBFTW, regarding of public perceptions and the rest, a journalist should be able to write correct things regardless of public perception. It's something it's done in other matter like the wrong public perception of the health system in your country and how different campaigns try to correct. If it's valid to correct wrong public perceptions in other issues it should be valid in what is becoming the most stupid mistake and flop not of this decade but of recent centuries.

    If the public wants to jump over to sea and make a mistake, journalists are supposed to try to avoid that. It's one of the basis of journalism: informing the public with full and true data.

    It's even more unforgivable coming from tecnology website like this.
    by c|net Reader July 17, 2009 9:52 AM PDT
    The mistake of the Palm LifeDrive was not that it was an "organizer on steroids" at a time when smartphones were ascendant. It was that the device was so very expensive, especially considering how little it improved on the Palm TX (formerly T|X). Believe it or not, there are still a great many people who want a very capable Palm device, one beyond the aged TX, rather than a smarter phone. I'd need a magnifying glass to do with most smartphones what I do with my TX daily!

    The latest iPhone is probably close to being able to do what I can do with my TX, and the screen is comparable, I think. When my TX finally dies, I may well find myself grabbing an iPhone or some similar, competing product, but not if I have to switch carriers to get it!

    There are many reasons for choosing a device and Palm was stupid to abandon their core user base. How they thought they could compete with the likes of Nokia, Motorola, LG, etc., while abandoning what had long been their business foundation, is more than I can understand. A decade ago, they forgot what it meant to advance the state of the art and create reasonably affordable, must-have devices. Now they are an also-ran. It makes one sad to consider it.
    Reply to this comment
    by psybo1013 July 17, 2009 10:23 AM PDT
    What about the DIVX players and DIVX discs? I worked at Circuit City when we were pushing it. I remember the morning I was called and told "take everything down, Divx is dead."
    Reply to this comment
    by dcarnoy July 17, 2009 2:53 PM PDT
    I believe that was pre 2000.
    by July 20, 2009 10:48 PM PDT
    Even so, it was a great concept, but very poorly marketed. Instead of selling DVD players with the DiVX feature, we were selling "DiVX players." It made it sound like you were locked in to only watching the DiVX disks. I still remember the bloody DiVX t-shirt on the floor of our break room with a chalk outline around it!
    by Bleeder314 July 17, 2009 12:06 PM PDT
    The Sega Dreamcast at number 1? really?... Oh i forgot, This is the popularity contest revisited from 10 years ago. talk about beating a dead horse. seriously. There are far more deserving candidates for that number one spot than the sega dreamcast. But you already knew that before putting this together.
    Reply to this comment
    by dcarnoy July 17, 2009 2:54 PM PDT
    It's not done by numbers but rather by years. We put the products from the earlier past of the decade first.
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    Executive Editor David Carnoy has been covering electronics for CNET since 2000, arriving at the company just as "that whole Internet bust thing" happened. Early on, he launched CNET's cell phone coverage, earning him the nickname "Wireless Dave," then moved on to bigger and broader things. Hunkered down in New York City, he oversees CNET's Home and Hardware reviews, which includes all things related to home theater, PC, and digital imaging. Fully Equipped covers the gamut of gadgets and gizmos and, to keep things lively, Carnoy likes to alternate between writing useful, advice-oriented pieces or thought-provoking columns with inflammatory headlines designed to elicit commentary from readers. Fully Equipped is the longest continuously running column on CNET.com.

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