• On The Insider: Conan O'Brien Goes on Tour
advertisement
July 11, 2007 12:00 AM PDT

A better fix for Mac OS X iPhone syncing problems

by Ben Wilson
  • Font size
  • Print
  • Post a comment

We've extensively covered on an issue where iTunes for Mac OS X fails to properly synchronize contacts with the iPhone, hanging repeatedly at the "Syncing contacts" phase. A previously noted fix, effective but risky, is to delete the iSync and SyncServices folders from ~/Library/Application Support (this is the Library folder inside your user directory folder).

A safer, and equally effective fix is as follows:

  1. Back up Contacts using File > Back up Address Book
  2. Delete all contacts in Address Book
  3. Move ~/Library/Application Support/AddressBook, ~/Library/Caches, and ~/Library/Preferences/com.apple.AddressBook.plist to the Trash, but do not empty (just in case)
  4. Log out of your user, then log back in
  5. Launch iSync, Choose iSync > Preferences. Click on the Reset Sync History... button. Click Reset Sync History.
  6. Log out of your user, then log back in
  7. Launch Address Book, create a few test cards, then try to sync. It should be successful.
  8. Now try restoring from your backup with File > Revert to Address Book Backup.

(Thanks to iPhone Atlas reader Tamal for helping with this fix)

Feedback? info@iphoneatlas.com.

Recent posts from iPhone Atlas
Four awesome alarm clock apps
App update: Rhapsody for iPhone to allow caching
Street Fighter IV hits the iPhone
Typing time savers--David's iPhone tip of the week
Adult content: Risque iPhone apps
A clipboard manager and 2D fighting at its best: iPhone apps of the week
Ideal iPhone apps for frequent fliers
More possible iPad camera evidence surfaces

Search iPhone Atlas

advertisement

About iPhone Atlas

iPhone Atlas helps you navigate the ins and outs of Apple iPhone ownership with how-tos, troubleshooting information, news, reviews, and more. Got a tip? Want to contact us? E-mail iphoneatlas@cnet.com.

Add this feed to your online news reader

iPhone Atlas topics