August 3, 2007 12:00 AM PDT

Apple: Fix for error 1601 or 1602 When Restoring iPhone in iTunes

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In Knowledge Base article #306084, Apple notes a fix for an issue where error 1601 or 1602 occurs when attempting to restore an iPhone.

Apple says:

"To resolve this issue, iTunes and Apple Mobile Device support must be completely removed and then iTunes must be reinstalled. Select the appropriate link below for instructions on how to accompllish this for your operating system.

Windows XP

Windows Vista

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Topics:: Troubleshooting

Tags:: iphone,; Troubleshooting

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by danzolo February 23, 2009 3:15 PM PST: With Error 1601 I spent aver 10 hours on 4 different machines removing and re-installing Itunes with no luck. I have not seen any success of a repair anywhere online for this error aand this solution. 1 month out of Warantly and the phone stopped working with this error. Convenient. Took it to the Apple store, $200 to fix it or $200 for a new one (with 2 more years of commitment) , also convenient (for Apple). Looking at Blackberry now.; Like this Reply to this comment


by 96edwy July 15, 2009 1:46 PM PDT: god damn it i had the same error, still dont have the 3.0 software! ive tryed everything! and it doesnt work; Like this Reply to this comment

by RicardoMontalbanner July 25, 2009 8:46 AM PDT

While upgrading to Version 3.0 Error 1601
(SAVE YOURSELF and DO NOT DO IT!)

I'm just here to report that Apple's 1601 ERROR iPHONE problem is still here in late July 2009.
(We have been attempting to fix it for a full day now).
Thanks to the UPGRADE the phone is useless and not worth spending $200 to fix.
BTW both my wife and I are computer "experts".
Warning: If your phone is out of warranty, you cannot affor to chance the 3.0 upgrade.

At this date, Apple is in full cover-up mode, unable or unwilling to address the issue.
Google search is no help (lots of flakey user ideas, yep we tried them all).

Look at the original date of this CNET problem, Aug 3, 2007.
It is now 2 years later and Apple still has problems with version rollouts.
Apple get your shiznit together! Breaking people's formerly working stuff with your s/w!

Like this Reply to this comment


by iwasteoftime February 2, 2010 1:33 PM PST: atleast you had your iphone that long i have had mine for 3 days and its already had errors 19016 and this error. I thought that Apple was meant to be simple so far its only been giving me problems, i never had this problem on windows. I HATE APPLE; Like this


by onlyalive August 5, 2009 11:47 AM PDT: It is possible to get back to firmware 2.21 again, though hardly ideal (we all want the new firmware right?), it is at least a fix in the mean time.

If you're using windows xp (and Vista too I think), simply create a new user account:

- Put your iPhone (or iTouch) into recovery mode (hold down the power and home buttons until the apple logo appears and then release just the power button. let go of the home button when the iTunes logo with the USB adaptor below it appears).
- Start iTunes and choose to restore it to factory settings when given the option.

Voilà; Like this Reply to this comment

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