August 21, 2007 12:00 AM PDT
Fixing iPhone email account issues: Delete then re-establish
Email accounts stored on the iPhone can exhibit a number of strange issues including:
- Refusal to accept incoming mail
- Problems retrieving new mail, with the "Last updated" status message showing an old time
- etc.
In many cases, the fix for these issues is drop-dead simple: delete and re-establish the afflicted account. Tap Settings and then tap Mail. Tap on the problematic acount, then scroll to the bottom and select Delete Account. Go back to the main Mail settings pane and tap Add Account to re-create the account, re-entering your settings. Note that you'll lose any mail downloaded to the iPhone from non-mirrored POP accounts.
We're not sure why exactly mail accounts start exhibiting these issues, or why deleting then re-establishing them alleviates the problems.
Feedback? info@iphoneatlas.com.
Switch to IMAP on the iPhone to solve this problem. Using Gmail as an example, do not create a default POP Gmail account on the iPhone, start out creating an "other" type of email account to get to the IMAP option. For step-by-step instructions, including how to specify a different "from" email address if needed, then read my blog entry at <a href="http://slapphappe.wordpress.com/2008/07/27/iphone-mail-this-message-has-not-been-downloaded-from-the-server/" rel="nofollow">http://slapphappe.wordpress.com/2008/07/27/iphone-mail-this-message-has-not-been-downloaded-from-the-server/</a>.
tks Paps
- by Glynis47 February 20, 2010 9:01 AM PST
- Each time I tap on my email app all I get is a black screen I have deleted the email account and re opened it . I have taken the sim out and put back in.
- Like this Reply to this comment
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(5 Comments)it has worked fine since I have had it till yesterday. does anyone have any ideas please.
I think it may be the phone not the actual app