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September 6, 2007 12:00 AM PDT

iTunes 7.4 kills ringtones from third-party tools (iToner, etc.)

by Ben Wilson
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Earlier today we noted the release of iTunes 7.4, which among other enhancements, includes the previously announced ringtone maker for the iPhone.

The service â?? built into the iTunes application â?? will allow users to customize tracks currently for sale through the iTunes store, selecting the portion they want, perform fades and other sound editing. After the track has been cut and edited as desired, the 'Buy' button is pressed, and the tone is automatically transferred to the iPhone. Pricing is as follows: You purchase the track for $.99, then pay $.99 to turn it into a ringtone, for a total purchase price of $1.98.

Unfortunately, iTunes 7.4 also interferes with third-party tools for adding ringtones to the iPhone, including Ambrosia Software's iToner. iTunes will wipe out any custom ringtones transferred with the tool and others, even if the option to sync ringtones is not selected. It will also wipe custom ringtones for contacts.

In a posting to a mailing list, Ambrosia Software President Andrew Welch describes what is happening, and promises as fix:

"When iTunes 7.4 syncs, it takes a file that is in its database, and it blows away the file that is on your iPhone with it. That file contains a list of the user-installed ringtones. Since iTunes thinks it's the only want that will be adding ringtones, it assumes that it has the complete file, and just overwrites the file on your iPhone. The ringtones are actually still there, but the iPhone doesn't know about them because the "index" file gets blown away by iTunes. The good news is, we think we can fix it. Stay tuned."

Feedback? info@iphoneatlas.com.

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by dbdenson September 6, 2007 9:33 AM PDT
While iTunes initially wiped out my custom ringtones, new tones loaded with iBrickr remain after a sync (with "Sync Ringtones" unchecked).
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by rfiol September 6, 2007 10:16 AM PDT
I'm really upset with Apple right now. First they PUNISH HARD their early adopters by slashing the price of the iPhone and not offering a refund or rebate beyond the 14 day return period. I'm mean we're talking $200 just 3 months after launch! Then they charge for a ringtone service that requires you to buy more music. What about the gazillion songs we've already purchased? We should be able to set those to play when the freakin' phone rings! Don't charge me for that! Go iToner!!!
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by Kee Hinckley September 6, 2007 4:21 PM PDT
There are two locations that Ringtones can be installed. One requires jailbreaking the phone, the other does not. iTunes of course uses the non-jailbreak location. It should be straightforward for iToner to fix the problem (possibly by updating a file in iTunes), so long as Apple doesn't actively try and override it--which doesn't seem likely. Apple does what they have to in order to strike a balance between what makes us happy, and what makes the recording industry happy. So far they have given no indication that they want to step over the line and start playing policeman for RIAA.

As for charging for ringtones. Don't look at Apple for that. Ringtones are a multi-*billion* dollar business. The record companies license them separately from other uses. Apple has no choice but to charge for them. The bright side is that you get to choose which part of the music plays and it's cheaper than standard phone ringtones. Count your blessings.
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