January 29, 2008 12:00 AM PST

iPhone software 1.1.3 troubleshooting roundup

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The iPhone software/firmware 1.1.3 update has caused significant problems for a number of users. Here's a round-up of our coverage with problems and associated solutions:

If you're experiencing any other issues with the update, please let us know.

Topics:: Troubleshooting

Tags:: iphone,; Troubleshooting

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by Chas_IC January 29, 2008 5:28 PM PST: I've also encountered an odd problem since the 1.1.3 update. My iPhone Bluetooth Headset dock no longer works correctly. Whenever I dock the iPhone, I get an error message indicating this device is not supported and would I like to turn on Airplane Mode? If I leave Airplane Mode off, the dock functions normally.; Like this Reply to this comment


by vaughnsc February 4, 2008 3:01 PM PST: I would test with another similar dock, but I'll wager there's debris/moisture on either the dock or phone connector, it is the presence or absence of a certain resistor one of the dock's electrical lines that signals to the OS if the device is 'made for iPhone' as opposed to 'made for iPod,' which is what triggers the 'alert' you're seeing.; Like this Reply to this comment

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iPhone Atlas helps you navigate the ins and outs of Apple iPhone ownership with how-tos, troubleshooting information, news, reviews, and more. Got a tip? Want to contact us? E-mail iphoneatlas@cnet.com.