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February 13, 2008 12:00 AM PST
Fix for problems with iPhone syncing under Mac OS X 10.5.2
A number of users are reporting problems with synchronizing their iPhones after applying the recently release Mac OS X 10.5.2 update. Issues include iTunes not recognizing the iPhone, error messages during sync, or incomplete syncs.
The fix in most cases? Reinstall iTunes 7.6. Simply download the package, run the installer and restart.
Failing that, try deleting the following files:
- /System/Library/Extensions/AppleMobileDevice.kext
- /System/Library/PrivateFrameworks/DeviceLink.framework
- /System/Library/PrivateFrameworks/MobileDevice.framework
- /Library/Receipts/AppleMobileDeviceSupport.pkg
then reinstall iTunes 7.6.
There are several other workarounds for sync issues, including connecting the iPhone directly to a computer's USB port rather than through a USB hub; switching USB ports if you're having problems with one and more. See this article for more.
Feedback? info@iphoneatlas.com.
2 weeks ago I had to send away my 5 week old iphone. It worked fine and sychned with my G4 laptop (10.4.11) perfectly. The problem was the battery lasted only 6 hours. Yesterday I received a brand new 8gb replacement. I have had huge problems synching it with the same Mac as before. I get an error 0XE8000001, then it crashes my Mac and I have to restart, the error indicates a USB problem apparently. It is directly plugged in to the laptop (not via a hub). I have tried both usb ports. It seems to only cope with synching a few songs then it gives up on iphoto.
I spent hours yesterday on the Apple helpline and I get the feeling they now blame my laptop as it is out of warranty. I would have some sympathy for this view were it not for the fact that my previous phone worked perfectly. They said the usb ports could have developed faults. Do you have any suggestions?
Many Thanks
- by dgerry33 July 12, 2008 9:45 PM PDT
- So basically I am reading all the comments and it looks like nothing really works. I had the Tiger operating system and it would sync my iphone just fine and now that I upgraded to leopard it wont even recognize the Iphone in itunes but Iphoto will. I have a completely unlocked phone. Is this partially why? Do they have new security against that on leopard? What do I do?
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