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February 19, 2008 12:00 AM PST

How to tell if your iPhone has liquid damage

by Ben Wilson
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Apple has updated its Knowledge Base article titled "How to verify iPhone hardware is working correctly" with information about liquid damage.

The iPhone has an indicator at the base of its headphone jack that is normally white. If the iPhone has been submerged in liquid or had liquid damage. Apple says that if half of the dot becomes red (or a pinkish color) when the iPhone has been submerged in liquid (see the Apple document for an image). "If the dot is red (or a pinkish color), the repair is not covered by the warranty."

If your iPhone does suffer liquid damage, see our article "What to do if your iPhone gets wet." It contains some procedures that might salvage functionality, which you should try before seeking costy repair or replacement.

Feedback? info@iphoneatlas.com.

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by deepumadhu August 20, 2009 8:37 AM PDT
i have purchased i-phone 6-months back,recently ,it has fallen down and got crack over the display.no function is not working.i have the details ,where i have purchased along with the bills.please help me out in this issue urgently.
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by September 24, 2009 9:34 AM PDT
The liquid sensors on the iPhone are notoriously inaccurate. They often report that the phone has been exposed to liquid when such is not the case. This allows Apple to deny warranty service.

The 'net is full of examples. Search for "iphone water liquid moisture" and you will find dozens of victims of Apple's defective sensors.
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