September 12, 2008 12:00 AM PDT
Apple posts fix for iTunes 8 Windows blue screen of death issue
Apple has posted an updated version of the iTunes 8 installer that purportedly resolves a previously reported issue in which connection of an iPhone or iPod touch to a Windows Vista system results in a blue screen of death (BSOD).
An Apple support note states:
"After installing iTunes 8 for Windows, some users may see a blue screen error message when connecting iPhone or iPod to a Windows Vista computer."
The fix involves uninstalling Apple Mobile Device Support then reinstalling the updated iTunes 8 package. Not coincidentally, one of our previously published workarounds involved uninstalling Apple Mobile Device Support then reinstalling iTunes 7.7.
For full instructions and the new iTunes 8 download link, see Apple's support document.
I called apple support, was put on hold for about 4 minutes then I was assisted by a nice lady that solved my issue in about 5 minutes. Turned out I needed to unplug my usb to my printer. Everything works perfact after syncing up. Thanks Apple tech lady.