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November 5, 2008 12:00 AM PST

AT&T Offers International iPhone Data Usage Tips

by Ben Wilson
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In a recent email to AT&T's iPhone customers, the company offered a list of tips that are geared towards minimizing international data charges when you travel outside of the US. According to the message:

"AT&T knows that the mobile Internet on your Apple iPhone is indispensable to you. That's why we want to remind you that international data usage is not covered under your existing U.S. data plan.

"Your iPhone provides access to email, Visual Voicemail, Web browsing and other applications that can use a significant amount of data. It's no surprise that you might find yourself using more data than you thought. AT&T wants to let you know of some easy ways to help minimize data usage charges when traveling overseas."

The tips for international data usage recommended by AT&T are:

  • Turn Data Roaming "OFF" via Settings>General>Network>Data Roaming
  • Use Wi-Fi Instead of 3G, GPRS or EDGE via Settings>Airplane Mode to "OFF" and select Wi-Fi to "ON" is an extra safety message to turn of the cellular radio
  • Turn Fetch New Data "OFF" via Settings>Fetch New Data Change Push to "OFF" and Select to Fetch Manually
  • Consider purchasing one of AT&T's International Data Packages
  • Reset the iPhone Usage Tracker to Zero - to track your actual usage Settings>General>Usage>Reset

As previously noted, if you're planning to travel overseas and want to use your iPhone for data transfer with AT&T's international data plan, don?t count on canceling the add-on plan as soon as you get back. Readers report that canceling the plan before 90 days after the transfer has occurred will trigger charges for data at the full, non-international-plan rate.

Feedback? http://www.iphoneatlas.com/contact.

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by kjunrj November 5, 2008 8:54 AM PST
This article does not mention a huge disincentive to use AT&T international Data Plan. That disincentive was brought to light by your own site under the title:

Huge iPhone Data Bills If You Cancel Your International Plan

If you?re planning to travel overseas and want to use your iPhone for data transfer with AT&T?s international data plan, don?t count on canceling the add-on plan as soon as you get back. Readers report that canceling the plan before 90 days after the transfer has occurred will trigger charges for data at the full, non-international-plan rate.

The url for the full article is:
http://www.iphoneatlas.com/2008/10/21/huge-iphone-data-bills-if-you-dont-cancel-your-international-plan/
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by StoneGroper December 20, 2008 7:18 AM PST
The iPhone via AT&T is a REAL RIP-OFF overseas. I was about to agree to buy an expensive overseas data plan (on top of what I'm already paying in the US) when they said that even with the plan I should keep my phone off as much as possible. They charge $1.99/minute EVEN FOR CALLS YOU DON'T PICK UP AND VOICEMAILS YOU DON'T LISTEN TO.

And AT&T's customer service is every bit as bad as people say; I spent 50 minutes on the phone being bounced around from department to department before I could get the facts on the overseas plans. I'm seriously considering returning the iPhone before the first month is up and going back to Verizon.
Reply to this comment
by StoneGroper December 20, 2008 7:24 AM PST
The iPhone via AT&T is a REAL RIP-OFF overseas. I was about to agree to buy an expensive overseas data plan (on top of what I'm already paying in the US) when they said that even with the plan I should keep my phone off as much as possible. They charge $1.99/minute EVEN FOR CALLS YOU DON'T PICK UP AND VOICEMAILS YOU DON'T LISTEN TO.

And AT&T's customer service is every bit as bad as people say; I spent 50 minutes on the phone being bounced around from department to department before I could get the facts on the overseas plans. I'm seriously considering returning the iPhone before the first month is up and going back to Verizon.
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