May 15, 2007 12:00 PM PDT

Submit News & Tips to iPhone Atlas

by David Martin

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iPhone Atlas welcomes news, tips, troubleshooting experiences and other feedback. Our editors actively read incoming submissions and use them to steer daily content.

To submit any information please send an email to iphoneatlas@cnet.com

David Martin has more than 20 years of experience in the industry as a programmer, systems and business analyst, author, and consultant.

Topics:: Accessories,; Tips,; Games,; Reviews,; Development,; Applications,; News,; Guides & How-Tos,; Troubleshooting

Tags:: contact,; submit,; tips,; news,; email

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Add a Comment (Log in or register) Showing 1 of 2 pages (25 Comments)

by brian_e_barnes January 10, 2009 11:09 AM PST

I upgraded to 2.2 on my iPhone. iTunes told me my Sim card wasn't recognised and now I can no longer get a signal even with an Apple recognised operators Sim card. Anyone want to buy a useless piece of junk?

Like this Reply to this comment


by bobsilent October 21, 2009 6:11 PM PDT: this is easilly fixed but if you are really willing to sell it contact me by aim-silentmanny94; Like this


by rhype1 January 11, 2009 7:15 PM PST: I'm having the exact same problem. All was well till about two days ago. Now my iPhone can't see any wireless networks. Went through all the posted steps and the best it was able to do was see the wireless networks after the restore process but lost the connection almost immediately and now, once again, this darn iPhone can't locate any of the many nearby WiFi networks.; Like this Reply to this comment


by soundofmusic999 February 2, 2009 12:51 AM PST: Restored phone
Reset Network
All was fine with connection to wireless networks.
I have low signal strength and it reads cannot connect to "the network"
Ipod touch works fine!
I think it might be a faulty wireless card, however I bought the iphone in another country and Apple does not have a worldwide warrany so I am looking for an easy fix!; Like this Reply to this comment


by ktstone February 5, 2009 8:51 PM PST: I never had this problem with my "old" iPhone, but the "new" one (3G) is only able to be connected via wifi for scant seconds before it reads in the Settings menus "no wifi" ...

Very weird, I have not had any wifi trouble with my previous iPhone. I'm heading back to Apple Store tomorrow to see what they say and to demand (!) a new one. My husband's iPhone (same as mine) does not have this problem, ever.; Like this Reply to this comment


by yami_monster February 16, 2009 6:44 AM PST: I recently upgraded my iPhone 3g firmware to 2.2.1. My phone isn't unlocked (yet), but the issue I have recently encountered is that my speakerphone will not work or will my bluetooth during a phone call. My speakerphone DOES work if I listen to iTunes, youtube etc. So I have eliminated a broken speaker. I have tried all the suggestions posted such as resets, shut-downs, plugging in my earbuds and still I am unable to regain the use of my speakerphone during phone calls. Unsure what to do. Has anyone else found another fix?
Yami_monster; Like this Reply to this comment


by czacks March 23, 2009 7:57 AM PDT: in re incompatibility of iPod accessories for iPhone:

My iTrip FM adapter indeed works with the iPhone. I connect it, and when the error message appears asking to change to airplane mode, I click "no" . The iTrip can then be activated, and it transmits normally. Owners of "incompatible" iTrip adapters should know this.

C. Zacks, Portland Maine; Like this Reply to this comment


by Midimagic April 8, 2009 9:23 AM PDT: This also happened to me exactly the same after iTunes update on 4/6/09
What did you do to fix this ?
I have 3g iPhone with legit att acount!?; Like this Reply to this comment

by meeegz April 12, 2009 11:35 PM PDT

The screen on my phone has gone black as if i had just locked it, nothing seems to unfreeze it? i've tried pressing the lock button twice, pressing the menu button, connecting to itunes, taking out and re entering my sim. This is the second time i have had this issue. Last time i had to bring my phone back to the store and they sorted it out.

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by barbarareynolds April 22, 2009 3:39 PM PDT: i was having the same problem and they told me it was the cover i had on my phone - it has a sensor on it to know when you are putting it close to your face so it will go black and not blind you when talking - they told me that the incase brand was the only one they have found that did not cause that problem - i got one and have not had the problem since.; Like this


by barbarareynolds April 22, 2009 3:45 PM PDT: do have another problem. We are connected to our email, contacts and calendar thru the exchange server. I can email and reply with out any problems unless the email ends in summergrove.org which is the ending to our work emails. My other co-workers are not having this problem - can someone please help with this. I can email to anyone with summergrove.org from my home email account I have set up on my iphone so it is an exchange problem i think

can someone please help with this; Like this Reply to this comment


by aclottmann July 14, 2009 4:29 PM PDT: very cool.; Like this Reply to this comment

by smello--2008 October 17, 2009 8:32 AM PDT

My iPhone 3G isn't finding any wifi networks either. I was able to enter the network using "Other" and that worked without even needing the password while the phone was on but as soon as it went to sleep and I woke it I had to do the same thing again to get my home wifi to work. I use it often since I sync several applications with my laptop so this is a real pain. I have tried resetting network settings and that didn't help.

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by sheenanap December 5, 2009 6:24 AM PST: I am also having a problem finding my wi-fi connection at home with my new iphone 3g. It work great for the firsts month but now I can not get connected for more then 1 or 2 minutes. It is driving me crazy.; Like this


by bobsilent October 21, 2009 6:10 PM PDT: hello i have looked through youtibe,google and any other search engine for any usefull info about why my wifi doesnt work it just keeps searchign without ever finding any networks and its not my router because my laptop connects fine and my old iphone connected fine as well i have even been to a store who ive bene refunded because they didnt know of the problem and so this as my last resort would somebody please help me?......also contacted rite away by aim-silentmanny94; Like this Reply to this comment


by bballfatsam November 8, 2009 11:18 AM PST: hey same problem here with my iphone 3gs; Like this Reply to this comment


by Frankthtank51 November 29, 2009 6:04 AM PST: My I phone 3g doesnot even show the ability to connect to wifi it only works on 3g why? My brother has a 3g[s] and it connects fine to wifi. I am trying restoring the network settings and erase the content now. If that doesnot work what should I do?; Like this Reply to this comment


by maurice141 December 19, 2009 10:40 PM PST: My new iPhone has found all the WiFi networks with no problems until 2 days ago. Suddenly I cannot access my own WiFi network. Nothing has changed and our 2 macbooks still see the network without a problem. I need a solution????!!!! Please help. Before I send it back and switch to Telecom!!
I have tried all the suggested fixes but nothing helps.; Like this Reply to this comment


by T-magma January 29, 2010 2:01 PM PST: i have an iphone 3G, it obviously shows all the available wifi network, but when i try to connect to any one of them, it says 'unable to join the network' .
be it any network in any domain, sighs!!! i dunno what to do. I've tried restoring it through itunes but the problem still persist..
pls i need any possible help i can get; Like this Reply to this comment


by ThePan February 17, 2010 5:35 PM PST: Like the others, I recently upgraded to the new firmware and now my iphone 3G will not connect to any wifi, including my home network.; Like this Reply to this comment


by j-369 February 18, 2010 4:40 PM PST: All these complaints and has anyone actually had any success fixing their Iphone? I'm having all the same problems. Just got off the phone with Apple Tech support and they said, "Looks like its time for a new Iphone." Jackasses!; Like this Reply to this comment

by j-369 February 18, 2010 4:41 PM PST

All these complaints and has anyone actually had any success fixing their Iphone? I'm having all the same problems. Just got off the phone with Apple Tech support and they said, "Looks like its time for a new Iphone." minus the profanity, sorry

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by ridesafe28 March 21, 2010 8:43 AM PDT: This worked for me; turn off 3G and WiFi, re-boot phone and turn WiFi on (it found my home network finally), then turn on 3G again and you should be good to go.; Like this


by Salfordles March 5, 2010 7:55 AM PST: I have the 'no wifi' problem too on my 18 month old iphone 3G. Took it to genius bar and genius told me my phone had been in water and the wifi antenna had corroded. Told me that iphone could continue to degrade and offered me a refurbished model at ?140. My phone has never been in contact with water. Genius claimed to be unaware of the hundreds of instances of iphones loosing wifi around the world. Lack of any information from Apple re this issue is telling. I feel it is a scam to get iphone 3G replaced with 3GS. I will live without wifi for now.; Like this Reply to this comment

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iPhone Atlas helps you navigate the ins and outs of Apple iPhone ownership with how-tos, troubleshooting information, news, reviews, and more. Got a tip? Want to contact us? E-mail iphoneatlas@cnet.com.