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July 7, 2009 12:45 PM PDT

iPhone upgrade update: I did it, with the help of my wife

by Scott Stein

I have joined the Dark 3GSide.

(Credit: ThereIsNoBox.ca)

A few weeks ago, I was at wit's end. I couldn't upgrade to an iPhone 3GS, and apparently neither could many other people who bought their 2008 3G in the window that AT&T had promised would net "most customers" a 2009 3GS subsidy.

AT&T was never really forthcoming about what, exactly, would trigger being qualified for an update versus not. I gave up, and then had an idea: my wife was eligible for an upgrade to her 2G iPhone, but didn't want to pay $15 more for a 3G data service. In an incredibly generous move, she allowed me to use her upgrade eligibility for an experiment.

We went to the Apple Store at Fifth Avenue in Manhattan, bought an iPhone 3GS, and then headed home. I swapped my SIM out of my 3G and into the 3GS, and synced with my home MacBook. In seconds, it seemed like a fluid swap had occurred.

Then I took my wife's new 3GS SIM and put it in her old iPhone. The iPhone 2G displayed a "plug into iTunes" screen and emergency call display when I restarted, but plugging back into her Vaio brought up an iTunes page that required reauthorization before an AT&T activation. After entering her social digits and billing zip, a funny thing happened: iTunes itself recommended to me that I downgrade my wife's newly-minted 3G data plan back to 2G, to match the phone detected. I agreed, and moments later, her first-gen iPhone was up and running once again.

Even better, we signed up for a lower-cost family plan the next day, saving even more money. Her eligibility for an upgrade is now March 2011. Mine is 1/31/2010. Next year, if she wants an upgrade, I'll give her mine. Upgrade swapping...isn't this what true love was made for?

(We recommend backing up your iPhones before engaging in a similar experiment.)

Oh, and how's the iPhone 3GS? I like the video recording a whole lot, especially for quick-capture of baby moments, and the compass+map location is a nice touch. The speed injection amounts to the iPhone finally working the way I'd always wanted it to: lag-free. Oh, and then there's the extra 16 gigs of storage space. It's worth it--for the subsidized price, that is. If you tune into the Digital City live show on Friday, I'll be sure to talk about it/show it off at least once or five times.

That was my July 4th weekend. How was yours?

Scott Stein, a New York Jets fan and CNET senior associate editor, has written about tech, entertainment, video games, and viral culture for outlets including Laptop, Wired, Maxim, Esquire Online, Asylum, and Men's Journal. He also appears on the Digital City podcast. In his spare time, you might see him performing improv in New York City (when he's not being a dad).
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Add a Comment (Log in or register) Showing 1 of 2 pages (29 Comments)
by jlt0x July 7, 2009 1:33 PM PDT
Swapping upgrade eligibility is useful when one person has a phone that they want to keep. But remember, your wife now has to wait another 2 YEARS (or whatever the period) before becoming eligible for a new phone upgrade. She has to keep her phone for at least 2 more years or pay retail price for a newer phone.

I did this with my wife 2 years ago so she could ditch her original Motorola RAZR to get a new Moto Qc. That was "fine and dandy" until I figured it was time to give my old Treo700w a permanent rest and get something new. I totally forgot about letting her use my upgrade; so I found out that I had about a year left until I can get the upgrade discount pricing.

I was upset, but it actually worked out for the better. VerizonWireless is getting some new smartphones later this year that I'm interesting in. I can wait, but most people don't want to.
Reply to this comment
by duperstar July 7, 2009 2:11 PM PDT
"Her eligibility for an upgrade is now March 2011. Mine is 1/31/2010. Next year, if she wants an upgrade, I'll give her mine."

I think it's only six months if they truly "swapped"
by junkyardheart July 7, 2009 3:39 PM PDT
Upgrade swapping makes baby Jesus cry
Reply to this comment
by mogley2005 July 9, 2009 11:49 AM PDT
hahah well said
by daaron July 7, 2009 3:44 PM PDT
So, what happens if you put the 2G sim card in the 3GS?
Reply to this comment
by ThinkerT July 7, 2009 3:56 PM PDT
You don't have to do a SIM card switcharoo - I did something similar with my Motorola Q9h and an iPhone 3G, and they were more than happy to do it right in the store for me. No muss, no fuss. They don't care who has what plan or what phone, as long as they have the right number of plans and commitments.
Reply to this comment
by michaelelliott_dotmac July 7, 2009 8:24 PM PDT
Scott
What IS your current cost for a family plan with a 2G and a 3GS phone? I signed up for a family plan and really am not sure that it's saved me money with only 2 phones. Of course, I have the $30 unlimited family texting option added in, though.
Reply to this comment
by fhegner July 8, 2009 4:43 AM PDT
Upgrades...shmupgrades....Having an unlocked Iphone and the freedom to use any SIM card I want is the real bliss....no contracts....and the cost of the data plans here in Thailand are extremely cheap...I paid a decent price for my unlocked Iphone 3G (about $350) and I pay a lot less for a data plan (about $40 per month with 500 anytime talk minutes and roughly 7 hours of EDGE usage). Apple needs to unleash the FREEDOM...
Reply to this comment
by slocko July 8, 2009 7:30 AM PDT
you can also unlock the iphone. once you unlock the iphone, you can connect to itunes and it won't bother asking you to re-register. so unlocking is not just for those who want to use it with another carrier. if you are on att and what to stay on a regular plan, doesn't even have to be an iphone plan, you can just unlock your iphone, and put your regular att phone sim card in there. itunes won't complain at all cause it's unlocked.

i also swapped with my wife because if she wants a new phone in the future, we would do the same thing in reverse. but she's happy with my handmedown 3gs ;)
Reply to this comment
by Kardasia July 8, 2009 12:34 PM PDT
I did the same with my son, I swap my 3g 16gb with the 3gs 32gb however I was told by the apple guy that I had to go to an AT&T store to have them switch the IMEI number, it took less than a minute and the account has my number with the 3gs and his number with the 3g, he's still not eligible for an upgrade for a year and I can upgrade in January.
Reply to this comment
by blueteg44 July 8, 2009 12:54 PM PDT
EASY MONEY?

I got a good one for you, I had a 2G iPhone, dating back to the original launch. On Tuesday June 16th I purchased a pre-order of a 32GB 3GS at the upgrade frice of $299, figuring what the heck I can wait a bit since they said pre orders were going to be 10-14 days behind. Well friday morning I decided that since I had not received any updates in regards to the status of my pre-order I was going to cancel it and just drive up to my local ATT store and buy one. So I called up the premier store, talked to a service rep who told me that the phone was actually shipping that day but it was still in the warehouse. He then stated that he can't cancel but can't put a note on the order saying DON'T SHIP and when the warehouse people see it they will hold it. IF they do ship it I can just refuse delivery and send it back getting a refund.
Satisfied with that response I jumped in my car, went to the ATT store and picked up my new 32GB 3GS for the upgrade price of $299. Then it dawned on me...did I really have a second phone coming to me for $299? Well hot dog I did, I accepted the delivery, noting the $299 listed on the invoice. Well what did I do next? EBay, up it went and 5 days later I was stuffing $705 in my pocket before taking into account the difference for shipping, paypal fees, original cost, etc. Long story short I was about $350 richer. All this without swindling the system, If anything I think ATT should have paid more attention to what they were doing...especially because I told the store rep the situation I went through with the Premier store and that the phone will probably ship at the upgrade price.
Reply to this comment
by heymikemason July 9, 2009 12:22 AM PDT
OMG go back to Pittsburgh you "STEELER"!!
by sol740 July 9, 2009 7:56 AM PDT
Wow blueteg, congrats on being a worthless thief. The best part is where you try to justify for actions by saying, " All this without swindling the system ...", what is it that you believe you did ? Keep the phone, sell the phone, it doesn't matter what you do with it.

Going to buy a subsidized phone at the store isn't swindling the system, and wanting to cancel your pre-order phone via customer service isn't swindling the system, but agreeing to refuse shipment on a phone that was already being processed for shipment, and doing the opposite when the customer service rep possibly cleared your account (maybe even risked their job) so you could go to the store and buy one subsizdized, absolutely is.
by if_you_only_knew July 9, 2009 9:34 AM PDT
You really think you are that slick? It is inevitable that after 30 days of non activation on the assigned number AT&T is going to swing around and charge you the full price tag of $699+tax. So much for your little scam.
by Daniel-Castaneda July 8, 2009 1:03 PM PDT
Thats stealing...thats not cool...
Reply to this comment
by blueteg44 July 8, 2009 1:33 PM PDT
that is not stealing, if you can find me a law saying since they mis-charged me but reserve the right to charge the difference later on then I'll be surprised as heck. If I would have just kept it would you call it stealing?
by zachdsteele July 8, 2009 2:01 PM PDT
My family has been taking each others upgrades for two years now. It's a beautiful system
Reply to this comment
by mjkinnyc July 8, 2009 2:52 PM PDT
This IS illegal what you're freely promoting / admitting to on cnet.com, correct? Just checking...
Reply to this comment
by blairevon July 10, 2009 5:57 AM PDT
Really, Why did both the person I talked to at AT&T suggest that to me and The person at the apple store?

I was unable to do so because I had no upgrades left on my account.
by dfrisco July 11, 2009 10:00 PM PDT
It is not illegal. I use to work for VZW and whenever a person called in with a family plan, any line that was eligible for an upgrade would pop up a message in the system and we were suppose to immediately let the customer know they were upgrade eligible. It doesn't matter WHO uses the phone on the plan, just that two years are added onto the line which is what the carriers are really after.

@ Scott Stein, seriously you did not know you could upgrade swap? I worked for VZW for some time and customers who would upgrade devices have been doing this for years now. You seriously need to ask around more about upgrade options.
by paulimusmaximus July 8, 2009 6:39 PM PDT
Wow, Cnet should give you your own column titled "Captain Obvious". Who would of thought trading upgrades with a family member. Certainly not the millions of people who already do that.
Reply to this comment
by zburkett July 8, 2009 7:08 PM PDT
I did the same thing except told AT&T about it and they did the work for me right there in the store. Swapping upgrades with other people on your family plan is (and never has been) a problem for AT&T.
Reply to this comment
by harshilk1 July 8, 2009 8:28 PM PDT
this is really stupid article......I think people has been doing this ever since the contract thing started....and ATT does not care....I have done it for iPhones so many times....and if retail price of iPhone (600 dollar) is too costly you can just pat att 175 (or less depending on where you stand on your contract) and then buy it at the upgrade price...so anyone who is not eligible for upgrade can get the iphone 3gs 16gb for about (199+175+tax) 375 which is the cheapest way to get iphone from att or apple when you are not eligible...if you guys dont get what I mean then just reply to my comment and I will explain
Reply to this comment
by ScottStein8 July 9, 2009 7:04 AM PDT
I'm just following up so people know that I did indeed find a solution. Our family plan did end up saving us money as well, although our monthly minutes are far fewer now. By my calculations, family plans don't seem to save much money per minute- their chief benefit is just allowing the sharing.
Reply to this comment
by Wannabe Actuary July 9, 2009 8:13 AM PDT
Using each others upgrades works well, except when you both join at the same time. My wife and I both made the move from Verizon to AT&T (as a family plan) and both got 32GB iPhone 3GS. So our upgrades will be available on the same date.
Reply to this comment
by 14monkeyshine July 9, 2009 2:28 PM PDT
I haven't any upgrade swap stories as I ordered my 32GB 3GS online about two weeks prior to release date for $299. Despite my 3G being purchased on release day in June 2008 and my monthly bill being less than $99 per month, I was able to purchase my new 3GS at the subsidized price. I'm not bragging and I don't know why, just wondering if anyone else had a similar experience?
Reply to this comment
by Jenkster25 July 11, 2009 7:37 AM PDT
All those who say this is "illegal" are obviously misunderstanding the actual process. The didn't actually swap upgrades with his wife. He simply used the upgrade on his wife's line to get a new handset. Once that transaction is complete and the 2 year contract is signed he now OWNS the handset. He can put it on any line he wishes, heck, he could sell the thing.
I work in a Best Buy Mobile store and we have been doing this for years now. There is no real secret to it and the only thing that must be kept in mind is that anytime you place an iPhone IMEI on an ATT line it requires a 2 year contract. He has so far avoided changing the IMEI on his line of service (it still shows him as owning a 3G I assume) with the use of the sim cards and so avoids the 2 year on his line of service.
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by make_or_break July 12, 2009 12:21 AM PDT
Slavish pandering to technology. Well, at least you're trying to jump start at least a part of the economy. What surprises me is that AT&T--or any other service provider--doesn't tack additional time to the end of the revised contract for upgrading prior to the end of the original 2-yr. agreement.
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