Apple says cases cause iPhone 3GS discoloration
Summer in Texas this year is hot, but not as hot as the debate over the iPhone 3GS overheating, an issue circulating the Internet for several weeks now. The debate finally came to a head when some users blamed white iPhone 3GS discoloration on overheating and only worsened when Apple updated the heat advisory for the iPhone 3GS.
After some users interpreted Apple's advisory as an admittance of guilt over the widely reported overheating issue and Apple responded that it was merely updating a technical document to cover the iPhone 3GS, a French site--FrenchiPhone.com--is claiming that certain cases discolor the white iPhone 3GS when exposed to heat.
(Credit:
frenchiphone.com)
FrenchiPhone reports (English Translation):
- After numerous calls to Apple technical service and maintenance of contact with a level 3 (engineer) the problem seems to come not from a hot 3GS but contact with some covers! This was evident by ourselves on a device with a small sticker (a warning not to listen to music too loud) remained stuck, part of the hull below remained white.
- A simple solution to the problem is to clean the back of the iPhone with alcohol, tested by myself I can confirm that it works and reassure you it is safe for your precious.
While this problem sounds relatively insignificant, we haven't heard of similar issues with previous iPhones. Does the new color transfer indicate that the 3GS runs hotter than its predecessors? What do you think--are the heat problems about the iPhone 3GS much ado about nothing, or something to worry about? Let us know your thoughts in the comments.

Its not happening in every case, so you are lucky, but that doesn't mean it's not happening. I'm sure someone will post below here and say they had the problem.
http://www.griffintechnology.com/products/elanholster
The holster holds my 3GS with surprising tightness, entirely by friction against the interior lining (feels like suede, but I'm not sure if that's what it really is). I slide my 3GS - headphone jack end first - into the holster, with the glass touchscreen facing the belt clip. The location of the brown stripe is exactly the area of highest friction of the iPhone's curved back against the flat-walled holster.
Anyways, I used 99% isopropyl alcohol and a soft cotton cloth and was able to buff out the faint brown stripe! This proves that the discoloration is caused externally, not from interior overheating (which, by the way, I have never experienced). Thanks for the tip!
I personally like having my phone service all the time and rely on it with my business. Sorli...
With a faster processor you have to expect it to run a bit warmer. But it's never gotten "hot."
If the product does not "Just work" then move on, don't stick with a wilting company that does not care about you and will blame you for all the issues that arise. Good luck!
Good flamebait writing, CNet, this one should be good for a few thousand clicks, once the gamer/haters show up.
5Mb?? heard of Sony-Ericsson Idou CyberShot?? that's 12MB cell phone!!
My wife's white iPhone 3G got stained by her leather case and while I just upgraded from Gen1 to the 3Gs I notice it runs slightly warm but I would never call it hot. Since not a single user has posted this as a real problem with any validation, I would suggest that CNET stick to real news and stop the click baiting.
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by ledzep23
July 23, 2009 2:43 PM PDT
- Funny how the Palm Pre is advertised on this iPhone story..LMAO!!!
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