Apple cops to OS 3.0 Wi-Fi, Bluetooth problems
(Credit:
Apple, Inc.)
A rash of Wi-Fi connectivity and signal strength complaints have cropped up after Apple's iPhone OS 3.0 software update. Some users complain that their iPhones and iPod Touches drop from Wi-Fi unexpectedly; others that they can't connect to the Internet at all. Some users have been able to resolve connectivity problems by resetting their network connections (via Settings > General > Reset > Reset Network Settings), but this simple fix hasn't worked for everyone. In some cases, not even a total system restore fixes the problem.
Apple has finally acknowledged the problem in a technical service bulletin titled "Unable to use Wi-Fi or Bluetooth with iPhone or iPod Touch because there's no address listed for the device." According to Apple, the problem happens during initial iPhone or iPod Touch setup while performing an update or a restore with iTunes. The symptoms are:
- The device shows no Wi-Fi address or Bluetooth address (Tap Settings > General > About and scroll down to Wi-Fi Address or Bluetooth).
- iPhone or iPod Touch appears to be connected to a Wi-Fi network but cannot use Wi-Fi for checking e-mail, surfing the Internet, or other data transactions.
- iPhone or iPod Touch showing Wi-Fi or Bluetooth icon on device as grayed out.
- iPhone not able to pair with Bluetooth device or accessory.
- When you tap Settings > Wi-Fi and then tap next to the network, no values or entries for IP Address, Subnet Mask, Router, or DNS appear.
If your iPhone or iPod Touch exhibits any of these symptoms, consult the technical service bulletin and follow the four steps therein. If none of the steps resolve your Wi-Fi or Bluetooth problems, your iPhone or iPod Touch may need to be repaired.
We recommend that before you take your iPhone in for service you read these troubleshooting tips we laid out, and these. Apple also hosts some good troubleshooting articles about Wi-Fi and Bluetooth (here and here).
Have you experienced this problem with your iPhone or iPod Touch after updating to iPhone OS 3.0? Let us know in the comments.
2 - it really doesn't cost them that much considering their margins and they'll probably just wipe what you sent them and sell it as a refurb
3 - why didn't you take it to an Apple store so you wouldn't have to wait for it to come back?
why didn't you take it to an Apple store so you wouldn't have to wait for it to come back?
Maybe because not everyone lives near an Apple store!
right after a full charge, my battery dropped from a 100% to 80% after a 30 minute call.
and its bad even while playing games and using other apps.
I expect more from Apple!
sorry this had nth to do with the post, just amazed how long ppl can stand sticking a piece of plastic on their ears...
i mean no harm just i couldnt stand cell phone on my ear after 10 min, so i get yelled at by my gf after awhile when i keep hanging up saying im tired... :P
Several things seem less responsive after the update. Opening some apps (Notes, Messaging) seem to take longer. Also, it seems as if the switch from portrait to landscape is worse - sometimes have to rotate it several times before it seems to understand.
Not a major issue. Still love the phone.
My MacBook Pro still doesn't have the proper audio drivers in BootCamp because they force me to use their minimal Operating System. The OS X cd had drivers that are faulty. W T F--k
Yet courtesy of Cupertino, I'm SO LOOKING FORWARD to the arrival of my new X-series Walkman. It's been a long time, but frankly I never thought I'd ever be saying that about a Sony PMP product.
I am also getting better signal with the iPhone then I was with my Att Tilt... I can not give you a good estimate on battery life because I have nothing to compare it to and my phone is plugged in while at work and in the car...
Does anyone else find the Bluetooth menu being buried in the settings menu ridiculous and annoying?
At least they are actually addressing the issue instead of closing threads in the Support Forum talking about them. The 3.1 beta 2 seems to be working pretty well for me but I have no idea what the ETA for that is. No fixes with 3.0 worked for me, I just lived with it.
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by bigboots2007
July 15, 2009 7:49 AM PDT
- @make or break, if you pay for iPhone touch firmware... you are in idiot lol... http://felixbruns.de/iPod/firmware/
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by mathvivetheski
July 16, 2009 11:23 AM PDT
- i did the same thing! and for the os 3.0 update it work out just great without paying 10 freacking box for this
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