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September 3, 2009 11:55 AM PDT

iPhone will get MMS September 25

by Kent German
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MMS finally arrives on the iPhone.

(Credit: Corinne Schulze/CNET)

Congratulations, iPhone, you can finally join the cell phone family. AT&T announced Thursday that the long-awaited multimedia messaging would arrive on Apple's device in the United States starting September 25. The iPhone 3GS and iPhone 3G will support the service, but owners of the original iPhone will miss out since that handset lacks the proper radio.

In its brief statement, AT&T offered few reasons why it's taken so long to get such a basic cell phone feature. It only said MMS "required us to work on our network MMS architecture to carry the expected record volumes of MMS traffic and ensure an excellent experience from Day One."

The carrier also said it appreciates the patience of its customers (it better) and that it knows that many iPhone customers are "eager" (that's putting it mildly) for the MMS rollout. Other iPhone carriers around the world have offered MMS since the 3.0 update went live earlier this year.

On the magic day, you'll need a software update before you can send your first photo to another phone number. As we reported last month, some users have seen the MMS commands on their iPhone after the most recent software update, but they've been unable to use them.

And in case anyone is keeping score, September 25 is three days after autumn officially begins on September 22. At Apple's WWDC in June, a company exec said MMS would come later in the summer. And one more thing: we're still waiting for that promised tethering support.

Kent German is a senior editor for cell phone reviews at CNET. When he's not testing the newest handsets on the market, he's blogging about cell phone news for Crave. In his On Call column, he answers reader questions and gives his take on the rapidly changing mobile industry. E-mail Kent.
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Add a Comment (Log in or register) Showing 1 of 3 pages (142 Comments)
by carguy622 September 3, 2009 12:06 PM PDT
Hmm... technically after summer (as you pointed out). I wonder if this will give those lawsuits extra ammo.
Reply to this comment
by Perry_Clease September 3, 2009 3:16 PM PDT
It will give them ammo, blanks
by SeizeCTRL September 3, 2009 8:44 PM PDT
wow... I could have swore the fine print said late summer, not early fall
by Perry_Clease September 4, 2009 4:25 AM PDT
"wow... I could have swore the fine print said late summer, not early fall"

Go ahead and swear, then go file a lawsuit because you didn't get MMS on your iPhone before the autumnal equinox.
by SeizeCTRL September 4, 2009 2:37 PM PDT
but Perry, I was not the one who included an * by MMS that pointed to fine print stating late summer.

I have no intentions of filing any lawsuits, but I would support those who would chose to do so.
by MacmanZ September 5, 2009 2:06 AM PDT
it good MMS will be on the iphone but tethering is already out there chilling....if you dont have it tough luck lol even Brian Tong on Cnet's Hack shoes you how to do it...Kent German do your research and rephrase that last sentence for you sound like a fool..lol otherwise its a good article...
by boy444 September 3, 2009 12:19 PM PDT
I'm glad at least it's gonna happen, but plase when you do release it, send a text message and make everyone withone know about it and how to use it(a.k.a getting 3.0). There are some people that still have 1.1. LAME!
Reply to this comment
by jag0 September 3, 2009 12:34 PM PDT
I thought they did that already because I've received messages from them in the past about firmware releases. They were up to a week late sometimes...but at least they were sent.
by davinci21 September 3, 2009 12:21 PM PDT
Finally! AT&T...you suck!
Reply to this comment
by eddmarr September 3, 2009 12:31 PM PDT
AMEN!
by Devo2011 September 3, 2009 12:45 PM PDT
Yeah, how about discounting my $20 unlimited text plan for the past summer. Who am I kidding? They don't love us, just our Benjamins.
by WinNoMo September 3, 2009 1:55 PM PDT
I will be jumping ship as soon as I have a choice. Boo ATT!
by September 3, 2009 3:42 PM PDT
yeah... even us Canadians - who typically have lousy phones and lousier plans - have had MMS since June.
by badasscat September 4, 2009 9:17 AM PDT
While AT&T surely sucks, this isn't AT&T's fault. Every other phone on AT&T's network supports MMS out of the box, so why would you blame AT&T and not Apple?
by McAdams September 4, 2009 12:59 PM PDT
@badasscat

"...so why would you blame AT&T and not Apple?"

Apparently you don't have a clue about this issue. Apple has had MMS capability for some time. AT&T has even said so. So, get your facts straight.

-or-

Take your Apple-bashing comments elsewhere.
by kabinj September 5, 2009 12:53 AM PDT
Actually, i think Apple could fixed all of them soon. AT & T just play a special role...
by nm5lj September 3, 2009 12:26 PM PDT
Great! But still....you're stuck on AT&T....too bad! The iPhone would be a bigger success if it was offered on another carrier.
Reply to this comment
by September 3, 2009 1:15 PM PDT
Your correct. I am waiting until another carrier is allowed to use the iPhone.
by contentcreator--2008 September 3, 2009 1:24 PM PDT
.... yeah, that way the other carrier can be overloaded too!
by DrtyDogg September 3, 2009 3:35 PM PDT
@content: doubtful . . .
by npanc September 3, 2009 9:09 PM PDT
Actually, since the Bold and other high data 3G phones work well on AT&T maybe when the iPhone jumps to Verizon we will have to see how it effects other networks. I have both and it still amazes me how my Bold works smoothly almost everywhere and my iPhone 3GS struggles about 45% of the time.
by make_or_break September 3, 2009 9:19 PM PDT
@DrtyDogg,
Possible, if people LEAVE AT&T en masse. Then perhaps AT&T's service might AT LAST finally see some improvement.
by SoloScuba September 3, 2009 12:30 PM PDT
1, I'm glad they are finally stepping up and releasing a feature that should have been available when the 3G iPhone came out last year.
2. Watch your bill like a hawk, if there's a way for AT&T to charge for this they will.
3. As for tethering, they've not released that feature because they want to come up with some lame excuse as to why they should be allowed to charge iPhone users more money for the feature.

Face it AT&T, you are a pipe, a conduit, the cashier at Wal-Mart, we've made the decision on what device we want to use, now provide the service that other carriers are capable of and stop putting up hurdles.

AT&T Logo = Death Star

AT&T Motto "Reach out and crush someone."
Reply to this comment
by jag0 September 3, 2009 12:39 PM PDT
Correction...MMS should've been on the *original* iPhone
by QuetzalcoatlUSA September 3, 2009 2:33 PM PDT
>>Watch your bill like a hawk, if there's a way for AT&T to charge for this they will.

You're thinking of Verizon. ATT just charges you an arm and a leg upfront.
by codynews September 4, 2009 8:45 AM PDT
I've been tethering on my iphone for months. In fact I'm online now via my iphones tether. Not sure why people keep saying it can't be done. It's just not a built in function.

Here is a screenshot I took a while ago. Sorry if cnet doesn't like it but ... [URL=http://img181.imageshack.us/i/img1264.png/][IMG]http://img181.imageshack.us/img181/2936/img1264.png[/IMG][/URL]
by killa08 September 4, 2009 9:02 AM PDT
@codynews
all these features(mms and tethering like u said) can all be done on iphones. all ppl have to do is get them unlocked. its just funny how companies play on ppl's emotions and pockets lol
by codynews September 4, 2009 9:29 AM PDT
My phone isn't unlocked. I'm also in the US. Tethering 100% works. I just called AT&T to ask why it's not in the default UI to turn on and they said they don't support it yet but they ALLOW it.
by DEINOS September 4, 2009 6:41 PM PDT
2. Very unlikely they'd exclude it from the msg/txt plan.

3. As for tethering, I can agree to that seeing as some people here are able to tether with the iPhone without being charged (right?), however AT&T charges extra for tethering with the blackberry, so... ? ?
by yurma September 3, 2009 12:31 PM PDT
i hardly used mms before i had an iphone, but i'll probably send a s@#$load of them the first day just to use up bandwidth.
Reply to this comment
by zgr95 September 3, 2009 1:57 PM PDT
im totally gonna copy ur idea yeayah
by jballs123 September 3, 2009 2:33 PM PDT
You nailed it on the head, i love hogging their bandwidth
by killa08 September 4, 2009 9:02 AM PDT
lol makes sure they dont have an "unlimited limit"
by MadPookie September 4, 2009 11:02 AM PDT
lol like the unlimited Data Plan

"AT&T has the right to impose additional charges if you use more than 5 GB in a month."
by Deanwvu September 3, 2009 12:35 PM PDT
Wow. Welcome to 5 years ago, AT&T and iPhone!!

I have an iPhone now with AT&T. Looking forward to playing with the MMS "feature" for about two weeks or so, then I'll be dumping the iPhone and AT&T for either the HTC Hero on Sprint or the "Sholes" on Verizon.

The iPhone is a wonderful device. Too bad it's connected to AT&T....

I'm through with AT&T. Sick of dropped calls. I drop calls WHEN I AM NOT EVEN MOVING (and with 5 bars of signal strength). I am sick of voicemails that are delivered 24 hours late (or later). Incoming texts are just as late..... I cannot justify paying AT&T for that!!!

Sprint or Verizon (with an Android device) here I come!!

Put the iPhone on Verizon and I'll take another look at it.
Reply to this comment
by badasscat September 4, 2009 9:23 AM PDT
You will have the same problems on those other carriers.

I've tried them all. People always complain about the carrier they're on. You just hear more complaints about AT&T because iPhone users seem to expect more (not that you shouldn't if you have a really powerful phone).

But I had plenty of dropped calls on both Sprint and Verizon too, text messages that would take hours to arrive and then arrive all at once, voicemails that *never* arrived, phones that went straight to voicemail even with 4 bars of signal strength, phones that defaulted to analog mode even with 4 bars of digital strength, etc.

I also have a T-Mobile pre-paid phone right now (as a "business" phone) and I have the same issues.

The plain and simple fact is that cell phone service in the United States just sucks. It's not just AT&T. It's everybody.
by braxmed September 3, 2009 12:42 PM PDT
interesting ... i got MMS 6/1/2009.

oh. that's because i ditched my 3G and switched to a Blackberry Bold ... womp.
Reply to this comment
by WinNoMo September 3, 2009 1:56 PM PDT
Oh man, that sucks dude. Sorry
by Get_a_life_Leo September 3, 2009 3:46 PM PDT
interesting .... I got MMS 6/25/2009.

oh. that's because i live in Canada with my iPhone 3GS ... also have tethering at no charge (yet)

AT&T sucks even more than Rogers (amazing).
by whycali September 3, 2009 4:07 PM PDT
Got WiFi on that Blackberry?
by jose540 September 3, 2009 7:54 PM PDT
Why yes. Yes he does.
by stale_pancake September 3, 2009 9:56 PM PDT
I dropped iPhone & AT&T and went with a Blackberry Tour on Verizon. So much better.

Don't give a rats @ss about wifi and I don't care for all the multi-media garbage. If you have to play with a browser on your cell phone you are seriously a frick'n dork. Normal people just need a good phone with access to email, attachments, appointments, etc.
by kelmon September 4, 2009 12:48 AM PDT
"Normal people just need a good phone with access to email, attachments, appointments, etc."

I think you need to differentiate between "need" and "want". "Normal" people do not need email, attachments, appointments, etc. on their telephone - all they "need" is the ability to make phone calls and perhaps send messages via SMS. What they may "want", however, are those other features that you mentioned and I see absolutely no reason why a web browser would not be on that list. A web browser gives you access to colossal amounts of information and that is certainly very useful when you are out and about.

Frankly, I suspect that you are just making excuses for your preferred platform, which is just idiotic. Given the choice between 2 devices with exactly the same form, features and price except that one has a web browser, do you really think that people would flip a coin to decide which one to choose? People "want" a browser in their smartphone and very soon they will all have one.
by EarthToApple September 4, 2009 5:42 AM PDT
@kelmon

Normal is a setting on the dishwasher; it's hardly a good expression when referring to consumers
by Akiba September 4, 2009 10:22 AM PDT
@stale_pancake
"If you have to play with a browser on your cell phone you are seriously a frick'n dork. Normal people just need a good phone with access to email, attachments, appointments, etc."

Do normal people argue on cnet about which smartphone is better?
by whycali September 4, 2009 12:03 PM PDT
@stale_pancake
Seriously, thats what you have to say on the topic? If your Blackberry on Verizon is so great why did you read this article?
by Eddie-c September 3, 2009 12:46 PM PDT
quote: "required us to work on our network MMS architecture to carry the expected record volumes"

Real-speak - we're going to stop throttling throughput from 1.7Mbps. (They're probably going to raise it to 2Mbps - I sincerely doubt they will put it anywhere near even 5Mbps even though the max [quoted] for the 3GS is 7.2 ;)
Reply to this comment
by The_Last_Scavenger September 3, 2009 12:46 PM PDT
It's like that unlikely couple you spot on the street: Hot girl (iphone) holding hands with hunch-backed, gap-toothed yokel (AT&T) ...
Reply to this comment
by carltonpiano September 3, 2009 11:04 PM PDT
true true true! so funny!
by Vegaman_Dan September 3, 2009 1:08 PM PDT
*HOW MUCH WILL IT COST?*

That's all I want to know. MMS isn't free on their other phones with data plans, so I fully expect AT&T to add another service fee to the monthly bill for this 'new' feature. If they include it on the standard iPhone data plan, that would go a long way towards helping consumer feelings towards AT&T. If they choose to charge more for it, then that may be another nail in the relationship they have with consumers.

I don't know that I'd use it. If I want to send a photo to another iPhone user, I simply attach it to an email message. If I want I want to send text, I send an email. It works across platforms without any issue.
Reply to this comment
by ralfthedog September 3, 2009 1:47 PM PDT
My understanding is that MMS will be free but tethering will cost. Texting is great when you know the other persons phone number but not their email address. It is also faster.
by Mark650 September 3, 2009 2:09 PM PDT
They said they are not going to charge extra for it. They said that the current text plan will remain the same. But who knows if they will put some hidden fee.
by Vegaman_Dan September 3, 2009 3:06 PM PDT
@Mark650:

I would not be terribly surprised if they put in a cap of 200 messages or something similar, then offer the premium service for higher users.
by danielwsmithee September 3, 2009 5:15 PM PDT
No word yet on what MMS will cost if you don't have a texting plan. That is where they will gouge people 20 cents per message and 50 cents per kb.
by codynews September 4, 2009 8:48 AM PDT
@ralfthedog: I tether now (no jailbreak, and in the US) for free. Do you know something I don't about their plans to start charging when they don't today?
by scastlet September 4, 2009 6:34 PM PDT
MMS is gonna be free with an unlimited texting plan.
by Warhaven September 3, 2009 1:19 PM PDT
Hmm. AT&T didn't announce a price. I'm sure they're going to charge extra for it. They already charge an extra premium for the iPhone. Will probably be something ridiculous, like $19.99 /mo for MMS, or a $100 /mo required data plan for the iPhone, or something equally lame.
Reply to this comment
by ulm_warhawks2008 September 3, 2009 1:46 PM PDT
The reason a price wasnt announced is because it has been stated by AT&T that MMS is included in the unlimited messaging plan. My plan used to read unlimited SMS messaging, and now it reads unlimited messaging. A look on AT&T page says this is for txt, video, and picture messaging.
by ontherebound September 3, 2009 2:11 PM PDT
The only messaging plan that I can find on the AT&T site (that covers iPhones) that includes text, photos, video, and Instant Messaging (which makes me curious about if it really covers the iPhone) is Unlimited Messaging for Families at $30/mo. The other plans, including the iPhone Text Messaging Unlimited plan (which is $20/line/month), does not mention anything other than SMS text messsages. This is also true for for iPhone Text Messaging 1500 and 200 plans.

Can you give a link that says this specifically about the iPhone plans? Remember, almost every feature costs much more for the iPhone than it does for any other phone they offer...
by ontherebound September 3, 2009 2:15 PM PDT
Sorry for the extra message, it says specifically on my last bill under my Text Messaging Plan, MMS Opt Out!

That means no MMS included...
by badasscat September 4, 2009 9:27 AM PDT
Guys, there's nothing special about your data plans that doesn't apply to data plans all their other smartphones have.

AT&T has been offering MMS on their other phones for some time. It is included in the text messaging plan.

If AT&T tried to charge separately for text messaging and MMS, there'd be a revolt. Given that you have to buy an unlimited data plan with any smartphone separately to begin with, both of these services should just be included. The fact that there's even a separate charge for messaging at all is bad enough. Two separate charges would be outright offensive.
by DEINOS September 4, 2009 6:34 PM PDT
i'm sure they're not going to charge extra for it. It would just come off of the txt plan or .30 per mms msg if there's no txt plan.

"Remember, almost every feature costs much more for the iPhone than it does for any other phone they offer... "
Really? Like what?
by cmbPDX September 3, 2009 1:21 PM PDT
Forget the MMS, I want the tethering. I'm too old to care about MMS. When I want to someone to see a photo on my phone, I just email it to them.

PS Get off my lawn!
Reply to this comment
by codynews September 4, 2009 8:48 AM PDT
omg, you can tether now. Its just not a built in function. I've done it for months.
by badasscat September 4, 2009 9:27 AM PDT
MMS is not just for sending photos to other people's phones. It can be used for many other things.

I write blog posts all the time via MMS, for example.
by ikramerica--2008 September 4, 2009 10:01 AM PDT
You can write blog posts via email though, and the iPhone sends email with photo attachments from your camera. So it's not necessary to use MMS for that.
The only reason you must use MMS for anything is to send a picture message to someone who doesn't have a smart phone on the other end. Now, it is obviously nicer if you are having a text chat to just be able to drop in a picture, but you can also say "check your email" right now, so it's inconvenient but not the end of the world while we wait for MMS.
by Player_3 September 3, 2009 1:31 PM PDT
Thank you AT&T for atleast giving us a definitive date on this. Though, I am a bit disappointed that you aren't going to make you're own deadline of "Late Summer" since summer officially ends on Sep 22 or 23 depending on who you are.
Reply to this comment
by eg6motion September 3, 2009 1:35 PM PDT
I am still so confused why people blame ATT for MMS when all other ATT phones have MMS. What is in the iPhone configuration that requires a network to redo it's infrastructure for Apple's? So strange. I hope the FCC presses Apple for their obscurity since nothing else has been done so far. ATT does need better service, but anyone who blames them for the iPhone stuff could clearly switch phones and realize ATT is not the issue.
Reply to this comment
by Player_3 September 3, 2009 1:44 PM PDT
I don't think it's the fact the MMS doesn't exist. I'm pretty sure this was a question of beefing up their network to handle the huge influx of MMS that will happen when it goes live for the iPhone. Honestly, I think they're expecting way more than there's going to be. I can't think of more than a few scenarios where I'd actually use it.
by ralfthedog September 3, 2009 2:02 PM PDT
The reason ATT did not support MMS is that they don't have the bandwidth at the base stations to support the number of iPhone users and the volume that iPhone users would create. ATT spent a great deal of money this Summer upgrading all of their towers (And possibly adding new ones, I don't know.)

I do know that before the upgrade my iPhone would only get one or two bars at my house and only on edge. Now I get full bars with 3G. The surprising thing is that my battery lasts longer now.

This is just speculation on my part, but I would guess that Apple required the massive upgrade in order to keep the iPhone contract. This will be good for all ATT customers, if they have an iPhone or not.

Before the upgrade, I got better service from Sprint. Now my ATT service is better by X 10. In February when my data contract with Sprint ends I will go all ATT.
by Mark650 September 3, 2009 2:11 PM PDT
It is totally AT&T's fault not Apple. Explain to me how it is possible for other countries to be able to provide Iphone mms but not in the AT&T in the US?
by cvaldes1831 September 3, 2009 2:21 PM PDT
Mark650 is correct.

29 international carriers had MMS running when the iPhone OS 3.0 firmware was released in June. AT&T's tardy deployment of MMS has absolutely nothing to do with Apple.
by solicitehere September 3, 2009 4:20 PM PDT
iProductionKiller aka...iPhone was mostly to blame is: ?due to enough differences in hardware between the original and newer iPhones, MMS wasn?t going to be able to be supported. It was an oversite in the original design, wrong radio, hello. Now, some old phones and new phones aren't both going to take the MMS's. Lame, apple has done it again. I'm not saying ATT is a saint, far from it. The bandwidth is an excuse given that seems tollerable to both companies without admitting guilt. Apple is to blame. Every other phone, smartphone, laptop card in the world, email ".txt" whatever, supports MMS. 2 and 2 is 5 for sure.
by ckh1272 September 3, 2009 11:54 PM PDT
" by solicitehere September 3, 2009 4:20 PM PDT
iProductionKiller aka...iPhone was mostly to blame is: ?due to enough differences in hardware between the original and newer iPhones, MMS wasn?t going to be able to be supported. It was an oversite in the original design, wrong radio, hello. Now, some old phones and new phones aren't both going to take the MMS's. Lame, apple has done it again. I'm not saying ATT is a saint, far from it. The bandwidth is an excuse given that seems tollerable to both companies without admitting guilt. Apple is to blame. Every other phone, smartphone, laptop card in the world, email ".txt" whatever, supports MMS. 2 and 2 is 5 for sure."


@solicitehere--Sorry, but your logic is flawed, seeing as how 29 other countries have had MMS on the iPhone. It is most definitely a carrier (AT&T) problem.
by badasscat September 4, 2009 9:30 AM PDT
29 countries had MMS *after the release of 3.0*.

Sheesh. You guys are talking about a matter of a few months. This feature should have been available on iPhones since day one, like it was on every single other phone on the market. My old Samsung SGH-A707 could do MMS and it's about 3 years old - and a dumbphone!

This is Apple's fault. If they had had MMS on the iPhone 2 years ago, it wouldn't have taken AT&T until now to turn it on.
by ralfthedog September 4, 2009 9:59 AM PDT
badasscat,

The problem is, iPhone users expend X 10 the bandwidth of other smart phone users. The Zergswarm of new iPhone users would drag down any network even at normal usage. ATT has been spending a great deal of money in very lean economic times to pull off a historic upgrade.

Over the Summer, they have gone from the weakest most overused network to the shiniest spiffy new network with the best service. I find this quite impressive.
by Barçafan September 3, 2009 1:39 PM PDT
Yes, you can wait for about five years or so..
Reply to this comment
by Sgr76 September 3, 2009 1:42 PM PDT
Well they already reneged once (late summer not). Lets see if they keep their promise not to charge extra for it.
Reply to this comment
by eltoro2827 September 3, 2009 1:46 PM PDT
wow At&T,youve been charging us like we did have mms.....fir the last 4 months ive had a text plan but still pay the same as others on at&t that shave mms support on they're phones.......why?
Reply to this comment
by dctech08 September 3, 2009 2:36 PM PDT
email, mms, really whats the difference? most mms messages i sent on my other phones never gone through properly anyway. email is more reliable. what do you think, just cus its on the iphone its gonna be more reliable? yeah right. everyone is gonna complain about the new iphone mms just the same.
Reply to this comment
by ywkhgqo September 3, 2009 5:05 PM PDT
you must have crappy service if your mms doesn't send properly. The feature has worked fine for 5+ years
by ikramerica--2008 September 4, 2009 10:03 AM PDT
I had MMS on ATT on a Sony Phone. Sometimes it would take HOURS to send or receive one after it confirmed that it went out. Other times it would simply tell me to try again later. This is in Los Angeles, where the rest of the service is good for ATT, so it is not surprising that they needed time to improve the system before the millions of iPhones start MMSing all day long.
by ulm_warhawks2008 September 3, 2009 2:56 PM PDT
My past bills have said the same exact thing Text Messaging Plan MMS Opt Out but my August and my current bills says:
Iphone customer,
Data Plan Iphone $30
Family MSG unlimited $30
Multimedia Messaging
Text Messaging

This resembles the msg plan(Messaging Unlimited for Families) found at this link:

http://www.wireless.att.com/cell-phone-service/services/services-list.jsp?catId=cat1470003&catName=Messaging+%26+Data

If you click on phone beside see compatible Phones...You will find the below listing that lists the iPhone 3G and 3GS as compatible phones

View Details You need a compatible plan and phone to get this feature.
See compatible: Phones and Plans

Apple: iPhone 3G - 16 GB , iPhone 3G - 8GB , iPhone 3GS - 16 GB , iPhone 3GS - 32 GB

First Gen is not listed because Apple stated that the radio is not compatible to receive or send picture or video messages.
Reply to this comment
by eunosroadster September 6, 2009 3:53 AM PDT
lol if you guy knew the real truth. I work in an ATT building, ATT doesn't suck, period. talk to Steve Jobs. if you think the iPhone is going to another carrier, you're mistaken. MMS sucks.
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