Version: 2008
  • On TV.com: 10 Most ANNOYING Characters On TV

Comments on: RIM's co-CEO downplays BlackBerry outage

Jim Balsillie doesn't seem too worried about the possible long-term effects of the company's recent 3-hour outage.

Add a Comment (Log in or register) (13 Comments)
  • prev
  • 1
  • next
What an idiot
by cchenoweth6 February 13, 2008 8:02 AM PST
I wouldn't downplay anything with Microsoft and Apple down your throat. This guy sounds like an old CIO I knew that was "Let Go".

Get the redundancy in! My Exchange based Windows Mobile 6 has never been down.
Reply to this comment
How extraordinarily arrogant
by polaris20 February 13, 2008 8:16 AM PST
"It was an intermittent delay, a couple of hours," he said. "It's old news. It happened days ago."

Yeah. No big deal. Just a couple hours of lawyers billing (yes, they do bill while reading and responding to e-mail on their BB's), board members responding to e-mail, etc.

No big deal. I love how in-house IT staff is expected at most places to have near 100% uptime, but these clowns at RIM think that they're not in the same boat.

I'm no MS lover, but WM6 is really nice, and works great, and requires no additional software beyond the Exchange server.

Seeing as how Exchange has the largest install base, RIM might want to consider buying some redundancy to avoid losing their status.
Reply to this comment
Uptime
by DigitalFrog February 13, 2008 8:57 AM PST
" I love how in-house IT staff is expected at most places to have near 100% uptime, but these clowns at RIM think that they're not in the same boat"

Do the math, 3 hours a year is still better than 99.9% uptime. And our BlackBerrys and BES servers have better uptime than our Exchange servers by far.

I do agree on the need for redundancy though.
View all 2 replies
BlackBerry outage
by Bill_I February 13, 2008 8:20 AM PST
This guy is living in a dream-world. He sounds like some flaky cable operator who never gets concerned about his unreliable service. What if Edison power, Bell and Verizon phone outfits had the same cavalier attitude? Too big for his britches, he should resign instantly.
Reply to this comment
That was so yesterday
by jtfrazier2000 February 13, 2008 9:21 AM PST
A line we'll be using about RIM if they continue in their arrogance (gee I think Palm had a pretty good chunk of the smart phone market with Treo, what's happening now?) Things move fast RIM
Reply to this comment
stupid guy
by plee9 February 13, 2008 10:10 AM PST
for some companies, one hour means millions of dollars. i will never buy a blackberry in my life because of this incident and the ceo's response to the situation.
Reply to this comment
Single Point of Failure
by JayWes February 13, 2008 5:57 PM PST
In the age of Tornados, Hurricares, and terrists running a large system from on data center [niether data center backs up the other] is not very smart, if not gross mis-conduct, as the lawyers would say.
Get in the real world. provide backup capable so that when a Katrinia happens, or a major power outage occurs, and they will occur, that the system will still work from the backup site.
Reply to this comment
I love my new iPhone.....
by ralfsiemens February 19, 2008 10:08 AM PST
Super arrogant attitude. Not that I couldn't do without an hour of messages last week, but their whole attitude bugs me, coupled with the fact that they don't have distributed architecture. Can you say 1970's. So I went out on Fri and got myself the new 1GB iPhone. I don't miss my Blackberry....
Reply to this comment
!1GB
by ralfsiemens February 19, 2008 10:11 AM PST
As in 16GB....
RIM's Management Is tThe Problem
by cradvisor February 24, 2008 12:39 PM PST
Rim's CEO's comments were reflective of how far from reality RIM mgmt is from their customers. Consider a year ago that the top two execs were caught doing some dubious options manipulation - this says a lot. Their Board should clean house.
Reply to this comment
(13 Comments)
  • prev
  • 1
  • next
advertisement

About 3GSM blog

The GSMA 3GSM World Congress show highlights the latest in hot cell phones, accessories, services, and industry trends. CNET brings you the top wireless news from the conference.

Add this feed to your online news reader

3GSM blog topics

Reviews & advice
Site map
Editorial policies
Meet the editors
How we test
Forums
Internet speed test
Popular topics
Apple iPhone
Apple iPod
Cell phones
CES 2010
GPS
LCD TV
CNET sites
CNET Site map
CNET TV
Downloads
News
Reviews
Shopper.com
More information
Newsletters
CNET Mobile
Customer Help Center
RSS
CNET API
About CNET
sponsored