- Average user rating:
- My rating: 0 stars
Full user review
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2.0 stars
"Not what I asked for & poor support."
Pros: Awesome case. Overall high performance
Cons: Expensive. Poor Customer Service. Poor attention to order details.
Summary: Were it not for the fact that I specified I did not want my hard drives in RAID configuration I'd have never needed technical support (well that is till my video card died yesterday).
3 calls to support and I'm still stuck with RAID. And now I had to contact them due to the video card and they actually told me to remove and reinsert the card to test it.
My warranty includes on site service. That's s for them to do, not me. I mentioned this to the tech and he told me I'd have to call customer service on Monday (naturally this was a Saturday night).
To add insult to injury, I go to their web site only to find their tech support (namely peer-to-peer) support forum has been "temporarily" shut down...
Aside from all this, the computer itself was awesome, but then it was built well and with high-quality components (the same components offered by the competition).
So if you're in the market for a high-end gaming box from a "boutique" PC maker like ABS, by all means get one, but not from ABS.
Despite what they say ABS does not mean "Always Better Service"
