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Beach Camera
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Certified Store rating:  EXCELLENTCertified Store rating FAQ |
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Store Profile
Site functionality score (Score explained)
Uses Shopping Cart technology and totals order
Uses Secure Server transaction
Accepts multiple credit cards
Offers a published return policy
Offers a published FAQ/Help policy
Offers a published policy on when credit cards are charged
Links user to specific product buy pageStore standards score (Score explained)
Store responds to e-mail within two business days
Store has a clearly published privacy policy
Site clearly states how to contact store
Store supplies CNET with up-to-date prices, shipping costs, and in-stock informationOrder fulfillment (Score explained)
Resolves order problems swiftly and efficiently
Honors prices displayed on store Web site without any hassle or excuses
Provides a fully e-commerce-enabled site
Processes order promptly and sends an e-mail confirmation and order
summary within one business day of the initial order
Delivers merchandise in professional packaging
Offers a published policy on when credit cards are charged
Customer feedback (Score explained)
Provides accessible, supportive, and professional customer-service staff
Provides accurate product description and pricing on store site
Provides on-time delivery
This store has received greater than 85% positive feedback
Store Policies
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Delivery methods
Immediate software download
Priority Next Day Air
Standard Next Day Air
First Class Air 2-3 days
Standard Ground
International Shipping
APOs/FPOs
Return policies
100 percent satisfaction guaranteed
Return Merchandise Authorization (RMA) required
10% Restocking fee
Merchant pays return shipping X days to return product
Special features
Online tracking system
Product search engine
Live customer-service rep
Customer-service rep available 24/7
Provide 800 number for customers
Active member with the Better Business Bureau
Process International Orders |
Payment methods
American Express
C.O.D.
Diners Card
Discover
MasterCard
Money order
Paypal
Personal check
Purchase orders
Visa |
Contact Information
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General
Company name: Beach Camera
Street address: 80 Carter Drive Edison, NJ 08817 Web site: http://www.beachcamera.com/ Winner of Bizrate Circle of Excellence Award 2005-06!!! Order, phone, fax, and e-mail
Phone: 800-634-1811 dial ext 1
Fax: 732-424-1105 Email: sales@beachcamera.com Hours: Sun 10:00 am-6:00pm EST Monday-Thursday 9:30am-8:00pm EST Additional Info: For local and overseas calls, dial 732-424-1101 Saturday email answered Sunday |
Customer-service phone, fax, and e-mail
Phone: 800-634-1811 dial ext 2 or 732-424-1103 (local and overseas)
Fax: 732-752-0538 Email: customerservice@beachcamera.com Hours: Monday-Thursday 10:00am-6:00pm EST Friday 10:00am-3:00pm EST |
