- Average user rating:
- My rating: 0 stars
Full user review
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1 out of 1 people found this review helpful
4.5 stars
"M1710 is the greatest!!!"
Pros: Excellent display, lightning fast processing and awesome graphics on F.E.A.R.
Cons: Cost a lot of money and it's slightly difficult to make the lights react to games.
Summary: This is my third Dell and I have to say that I am very pleased with the system. It is lightning fast and the display is just mind blowing. I can't believe how great F.E.A.R. looks on this system. The LEDs with music is great. I can't wait to learn how to make them react to games. You would've thought DELL would put that on the computer already but you have to download that program from their website and another from Microsoft. A slight pain. But that's an issue with DELL the company not the DELL XPS M1710 which is a great laptop. If you are in the market for a new gaming laptop and can afford to shell out $4000 or more then yes go ahead and get this puppy with Blu Ray. It's great! Now excuse me, I have to go back to playing F.E.A.R.Updated
Okay, this is not a knock on the system that is why the rating will not change but a knock on the customer service by Dell. There is nothing (currently) wrong with the system. It is still running great. I mean the new C&C game looks awesome on it. This computer just kicks butt with F.E.A.R, Doom 3 and C&C 3!! But unfortunately, Dell's customer service doesn't match the performance of this computer. I didn't get something in my order and I personnally think it's going to take an act of congress to get it. The system is great but Dell's customer support has made me vow never to buy a Dell again. I mean if this is how they do when the system is running great. I hate to see it when the system is having a problem. Please XPS don't have a problem.
- 1 reply to this review
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I have gone thru several systems with dell and ever since they outsourced to India, I have never bought another system from them. It took me a year to convince someone there that they owed me $1,800 for a laptop I shipped, but they never scanned it in. I had all the tracking and paperwork. These folks don't know anything about customer service and have forced me to be medicated everytime I had to speak to them... I think the product is fairly ok, but you're stuck is you need any support.
