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  0.5 stars

  "What after sale support?"

  by Curtiszx on June 17, 2005

  Pros: Great image on computer

  Cons: World's worst tech support

  Summary: As much as I love this display for use on a PC or Mac, their after sale support is non-existant.
  
  Their implemtation of the DVI video interface does not seem to adhere to the DVI spec. How do I know? Because a high def set top box I own can not sync to my 2010 Formac any any of what should be easily supported resolutions. The STB DOES sync perfectly to flat panel displays of the same 1600 x 1200 native resolution/ 60 Hz branded by Dell & Viewsonic.
  
  Repeated emails to Formac have been 100% ignored. When I phone them I am placed on hold endlessly only to be told I must email questions for tech support.
  
  I must be able to use this display double duty for PC use & HD viewing. At the moment I own a pretty boat anchor for the latter need.
  
  Formac should be ashamed of their utter lack of after sale support.

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