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- Average user rating:
- My rating: 0 stars
Full user review
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1.0 stars
"A BEAUTIFUL DISPLAY BUT A BIG RISK"
Pros: DISPLAY IS UNMATCHED...
Cons: MAY HAVE FAULTY COMPONENTS AND HAS NO TECH SUPPORT
Summary: A simular story.. with much anticipation and press release driven excitement, I purchased one of the first monitors in Dec 2002. ( I paid a lot) After upgrading my video card the monitor worked beautifully for a year, then after 2 months of some 50 pages of back and forth emails,(there is no phone support ofr number). Formac admitted there was a problem with the monitor and issued an RMA. (A confusing process in itself involving secret logins and urls to finially obtain the RMA number)
Once I paid to have it shipped to them, It was received, repaired and sent out to me in the same day, which seems to me to indicate a known flaw or faulty component. It took another 45 days for them to acknowledge loosing and finally to return the ADC adapter I had included with the monitor. It is now a year later and the monitor has failed again, it is no longer under warranty which at this point I just want it fixed. I am 3 weeks into repeated emails both here in the US and europe and have not received any response. So here it sits in a corner. If you can risk the absense of tech support -- I would still be very concerned regarding component failure and the life span of this product or simular displays from this company.
