- Average user rating:
- My rating: 0 stars
Full user review
-
0 out of 1 people found this review helpful
1.0 stars
"Never Buy an HP"
Pros: I was really excited when I ordered it
Cons: The Computer arrived broken, which forced me to call there tech support which is an experience I wouldn't wish upon my worst enemy.
Summary: I wish I could comment on the computer itself but I can't because the customer service HP offers is so bad. I couldn't believe how bad it was. After my computer arrived broken in the mail I called there tech support line. I was transfered all over the world for about 30 minutes only to be dropped. This happened 3 times!!! I found a video on Youtube that nails what dealing with HP is like. Here it is.
http://www.youtube.com/watch?v=BuV64ON-jv0&eurl=http%3A%2F%2Fconsumerist%2Ecom%2Fconsumer%2Fcustomer%2Dservice%2Fthe%2Dmost%2Dexcruciatingly%2Dpainful%2Dyet%2Dtypical%2Dcustomer%2Dservice%2Dcall%2Dever%2D255339
Here is a great article on HP's business practices.
http://consumerist.com/consumer/hewlett+packard/14-hewlettpackard-company-secrets-from-a-former-employee-236517.php

