Techonweb.com
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Techonweb.com |
Certified Store rating:  EXCELLENTCertified Store rating FAQ |
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Store Profile
Site functionality score (Score explained)
Uses Shopping Cart technology and totals order
Uses Secure Server transaction
Accepts multiple credit cards
Offers a published return policy
Offers a published FAQ/Help policy
Offers a published policy on when credit cards are charged
Links user to specific product buy pageStore standards score (Score explained)
Store responds to e-mail within two business days
Store has a clearly published privacy policy
Site clearly states how to contact store
Store supplies CNET with up-to-date prices, shipping costs, and in-stock informationOrder fulfillment (Score explained)
Resolves order problems swiftly and efficiently
Honors prices displayed on store Web site without any hassle or excuses
Provides a fully e-commerce-enabled site
Processes order promptly and sends an e-mail confirmation and order
summary within one business day of the initial order
Delivers merchandise in professional packaging
Offers a published policy on when credit cards are charged
Customer feedback (Score explained)
Provides accessible, supportive, and professional customer-service staff
Provides accurate product description and pricing on store site
Provides on-time delivery
This store has received greater than 85% positive feedback
Store Policies
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Delivery methods
Immediate software download
Priority Next Day Air
Standard Next Day Air
First Class Air 2-3 days
Standard Ground
International Shipping
APOs/FPOs
Return policies
100 percent satisfaction guaranteed
Return Merchandise Authorization (RMA) required Restocking fee
Merchant pays return shipping
30 days to return product
Special features
Online tracking system
Product search engine
Live customer-service rep
Customer-service rep available 24/7
Provide 800 number for customers
Active member with the Better Business Bureau
Process International Orders |
Payment methods
American Express
C.O.D.
Diners Card
Discover
MasterCard
Money order
Paypal
Personal check
Purchase orders
Visa |
Contact Information
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General
Company name: Techonweb.com
Street address: 4472 Spring Valley Road Dallas, TX 75244 USA Web site: http://www.techonweb.com Number of years in business: 7 Order, phone, fax, and e-mail
Phone: 800-456-5000
Fax: 972-233-0024 Email: sales@techonweb.com Hours: 9am-6pm Mon.-Fri. CST |
Customer-service phone, fax, and e-mail
Phone: 800-456-5000
Fax: 972-233-0024 Email: care@techonweb.com Hours: 9am-6pm Mon.-Fri. CST |
