Drop, charge, and lose the cords
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6 out of 6 people found this review helpful
4.5 stars
"A Bitter Sweet"
Pros: Powerful Intel T2500 Duo Core processor, upgraded to Intel 950 graphics, and a 100GB 5400rpm SATA hard drive
Cons: HP's dedicated 8GB hard drive partition for system recovery
Summary: The dv1000t notebook has to be one of the best out of HP's line-up. The new Intel Duo Core processors, and updated graphics media accelerator 950 mean I am able do almost anything I want and still be mobile. Did I mention they updated to SATA 5400rpm hard drives? It's a noticeable difference from the older dv1000. Programs and media just flow without so much as a hiccup.
The only real issue I have pertains to HP's new system recovery solution. Instead of receiving a set of discs for the OS, drivers, and application recovery, I now have an 8GB partition. There is the option of creating my own discs via my DVD-RW drive. But, the drivers and applications are unable to be copied in such a manner. In fact, they must remain in the partition. This makes the space lost to the 8GB partition unrecoverable. I have contacted HP several time about the matter, and requested a set of original discs that include the OS, drivers, and applications so I may regain the lost hard drive space. HP's final respnose thus far is that:
A.) Because the model is so new they do not have such drivers and apps in their database, so no discs could be created at this time.
B.) Based on previous request on other model notebooks, such discs would cost me at least $100
So, now on top of having to wait for recovery discs to be created I am going to be charged for a mistake HP made. I say mistake because it is a waste of my hard drive space, and really inconveniences me so that they can save a little money on discs. Another problem with such a recovery method, is that you do not choose which apps or drivers are reinstalled on you PC, as the original discs would allow you to do. Instead all apps and drivers are installed again making recovery a pain. And, in one unavoidable case creates a problem for my Norton software.
Bottom Line: I would recommend this to anyone who wants a very mobile and powerful notebook. However, I would wait until HP has learned from their fairly obvious mistake. If that ends up being never.. Then I would recommend the ACER Travelmate 8200, or the Sony SZ series as the extra price would be worth it.Updated
[!UPDATE!]-----[!UPDATE!]-----[!UPDATE!]
After much debating, with HP Techies, about the fact that I have a Customized To Order[CTO] model, I've finally received an acceptable solution. HP's final solution to my recovery/partition problem was to actually give me the WinXP Pro OS Disc, and the Application/Driver Recovery DVD that I had originally requested. Needless to say I am happy to finally get these discs. However, I can't say it was without the great effort of writing 2 online reviews, filling out over 4 negative HP surveys, and the before mentioned multitude of calls to HP support. The only real support I recived was when I had all but given up on gettng anything outta HP, was when I recived an "unpromted" call from an HP Case Manager. And, in less time then it takes to get hold of a HP Support Technician the Case Manager confirmed my issue/request and ordered the correct discs free of charge, and I recived them one day later. Anywho, it is all done, and I'm now extremely happy with my dv1000t... But, what will the next customer have to do? How long will they have to wait? This still is an isue that HP has not fully solved. As now you can add the OS back-up disc for an extra $10. But, one still has to call HP for the Drivers/Application recovery DVD.
- 2 replies to this review
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The 8GB Recovery Partition is now recoverable. The dv1000t now comes with a program that allows you to burn your own recovery discs (3 DVDs). It takes about an hour to do and only one set can be created, but after creating them you can reformat and recover the partition.
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With you wanting to remove the data off your 8G Partition, oculd you get a 'cheap' 10G external/USB Hard Drive and move the software off the laptop and move them over to the external?
Just a thought.
