- Average user rating: 3.5 stars out of 9 reviews Back to product review
- My rating: 0 stars Write review
User reviews
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1 out of 1 people found this review helpful
4.5 stars
"Great service and value, very progressive"
Pros: Call quality, features
Cons: A little expensive, so so customer service
Summary: I have been a "Helian" or "Helion"? for a year now and I am very satisfied. While other companies have caught on to more aggressive rate plans and services recently, I have to say that Helio was a first for many options. While I do pay a premium for... read more >>
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2.5 stars
"Overall ok, not the best or the worst"
Pros: Entertaining and helpful programs
Cons: Really bad customer service
Summary: I've owned the hero, kickflip, drift, heat and ocean. The phones got better as time went on. The best one was the ocean. The customer service is really bad. Not the people themselves. They are nice and try to work with you. But I think they need to ... read more >>
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0.5 stars
Pros: cool phone
Cons: bad customer service
Summary: I purchased two Ocean phones, they set them up wrong so it took 3 calls over the course of 2 days to gets our phones working. My first bill had charges on it that were not correct, I had to argue and fax my contract to get them creditied. Then, mo... read more >>
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2.5 stars
Pros: Good Cellphone reception, no call drops
Cons: Horible Customer service
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5.0 stars
Pros: Cool phones (I have the Ocean), nice user interface, good price for features, strong signal and call quality, easy to use website, good customer service
Cons: Buddy beacon only works with other Helio users (Shows your friends on a map so you can find them)
Summary: I'm very happy with my Helio. I was a long time Cingular/AT&T user but I didn't like any of their phones (I refuse to own an iPhone or any other Apple product, that's just me though) so I go an Ocean and I'm glad that I did, I love it. I use m... read more >>
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