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Product summary

The goodThe good: Free; small attractive interface supports multiuser chat and video chat along with regular IM; includes a spelling checker.

The badThe bad: Nothing.

The bottom lineThe bottom line: The free, legendary chat client just keeps getting better; ICQ is the best pick, along with Yahoo Messenger, for features and versatility.

CNET editors' review

  • Reviewed on: 08/24/2004
  • Released on: 04/20/2004
ICQ (literally Internet slang for I seek you) 4.1 is attractive, free, and blissfully simple to use. Unlike AIM, ICQ doesn't impose advertising, stock tickers, or other annoyances. And like Yahoo Messenger, ICQ nonetheless offers a wealth of extras (called Xtraz plug-ins) that let you customize the interface, send greeting cards, play games, or create multiuser chats. The 2.81MB download is available from Download.com and takes less than five minutes to install.

Although ICQ requests a great deal of information during registration (such as your gender, date of birth, geographical location, and other personal details), it's all optional; ICQ requires only your name and a valid e-mail address. Unfortunately, ICQ accounts won't work within other IM clients--ironic, since ICQ is owned by AOL--but you can use software such as Trillian to mix messengers.

ICQ's interface is straightforward. Use the Add/Find button to add friends and colleagues to your list, then simply double-click the desired entry to start a message session. Emoticons and various text fonts and colors spice up your messages. You can also launch video chat, exchange files, and insert Web URLs.


ICQ's custom interface is well designed; few distractions interfere with navigation.

Whereas AOL focuses AIM on business users, the latest ICQ includes with a wealth of new creature comforts for everyday users. There's even a spell-check option. The Xtraz toolbar slides out on demand to send a greeting card, play a game, or manage your message photo or avatar.

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