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- Average user rating:
- My rating: 0 stars
Full user review
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2.5 stars
"Phone failed after a year"
Pros: Great looking, great functionality
Cons: Failed after a year
Summary: I bought 2 z600 phones a year ago. My wife and I loved them. They're cool looking and the user interface was very well designed. The reception was not as good as I had hoped, not as good as my NOkia 6160 that preceded it. After 10 months, my wife's phone wouldn't accept a charge. 2 weeks later, my phone completely failed. Went through all the fixes with SE. Sent the phones in. Response was that there was water damage and the phones were irreparably damaged and useless. Since they claimed water damage, no warranty. Customer service admitted that humidity might have caused the damage.
Thing is, the phones never, never got wet. The most moisture they ever saw was a sweaty pocket.
Great phone as long as you never sweat. HORRIBLE customer service response to failed phones.
