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- My rating: 0 stars
Full user review
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1.0 stars
"Totally Disappointed!"
Pros: Great Screen size and brightness, 60Gb hard drive, with wireless. Geat paper weight.
Cons: Heavy, power adapter way too big, restore disk is useless
Summary: The power adapter I can get over. I can even endure the weight to lug the K15 around the city, or across the country and to other nations as I have done. The 'brite screen' is fab; and this computer has all the bells and whistles! Wireless, large hard drive, DVD recorder, Pentium 4 before everyone down graded themselves.
But the thing just WON'T WORK! It has to go back for service 3 times in year. In the amount of time that I have been out on the road; and the computer had to wait until I could return to ship it off (of which I had to pay) and unable to really use the computer. I would generously say that I have used the K15 a total of...3 months.
That really is unacceptable! I even bought a Sony digital camera, so I could take pictures and just move the duo stick from camera to Vaio. But I am unable to use it now.
What's more when I asked about all the repairs (all three are documented with Sony and me)and suggested that I reallt want to return it it I was sent to Sonystyle, who in turn said no because I didn't buy it from them, but from a store. Well, you can imageine what the store said? They too said no. But offered to send it in for repair.
I didn't buy an extended warrenty to actually have a relationship with the repair department...it was more like 'just in case'.
I am totally disappointed about this product. I have always purchased Sony, from my younger days with VHS tapes and machines and digital 8mm video and CD and DVD players (studio qulaity). Now? Once bitten, twice shy. If anyone has advice on how it get this computer refunde...I am all ears.
