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- My rating: 0 stars
Full user review
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2.5 stars
"Great Machine but..."
Pros: Nice specs
Cons: Poor tech support, not customizable
Summary: I have had this laptop for about six months now. Just recently, my processor would overheat and shut off and my headphone jack was broken. I called tech support, and although rude and pushy, I got them to take a look at it to fix it. Well I got it back and the headphone jack is still broken, but they fixed the processor. I suppose the headphone jack is still not fixed because the tech guy didnt take the time to listen to me carefully and i doubt when they "fixed" it that they bothered to test it out to see if they really fixed it. And another thing, you can not upgrade anything on this laptop. Many recent video games do not support the radeon 9000, and toshiba will neither downgrade/upgrade any parts, nor will they allow you to exchange for a different model laptop. Overall it is a great computer, but I say nay to anyone who wants to buy this because of poor tech support and lack of upgradability.
