Pros ok software
Cons greedy program
Summary I used the online version of fed+state+efile. I answered all questions like it asked and just moved merrily along. When I got to the end of the software, when it came time to pay in order to send off the information, it charged me a full $30 more for stuff that it never warned nor asked me if I wanted. I'm still not sure where the program came up with the charges, but to move forward (after hours of filling out my taxes, of which I did not care to do all over again), I had to pay the charges. No where did it give me the option of going back and taking off some of the charges. The whole program pricing is shady. I'll not trust it next year. And to think, I tried TaxCut because TurboTax was greedy and came up with crazy add-on charges at the end of last year's taxes! Oh well, paper forms for me next year...
Pros easy to use
Cons much too expensive compared to other efile options
Summary Taxslayer and taxact are two of the online versions of tax writing software that are just as easy to use and have all of the features that an average person will need to do their tax returns year after year and MUCH less money than either TurboTax or TaxCut. Taxslayer is 9.95 including filing fee for both state and federal taxes together and I believe taxact is free in many cases. A person must be nuts to pay 60 or 70 dollars to file using TurboTax or TaxCut.
Pros Never had problem with Federal side
Cons Still does not take into account Government Retiree 1099-R which are non-state taxable
Summary I'll use Alabama for example; I receive a Military retirement 1099-R; which, in the State of Alabama is non-taxable. No matter how I tried it, Taxcut will not process this 1099-R correctly--during the 2007 tax year, I tried several methods to enter the data. At worst, I owed the State $164; at best, the State owed me $50. In the end, I pulled down the State forms and completed them manually--earned a $500 plus refund. This has been an ongoing problem since at least 2003, and request for help has fallen on deaf ears at Taxcut. I have used Taxcut since the program came on 2 floppy disks (1995?), if I find Turbo Tax can process my state forms correctly for 2008, I'll switch to them; otherwise, I'll save my money and only buy the Federal.