Pros As far as accounting software goes, it works but has limitations for consulting businesses
Cons Why would QuickBooks force their customers to re-do their templates every year. I would like to hear the explanation from Intuit as to why they put their customers through this needless hassle.
Summary Hey, new QuickBooks users, have they got a surprise for you! You know all those templates you painstakingly created in QuickBooks? Turns out they just DISAPPEAR when you install the mandatory next year's version. So you have to do them all over again, every year. Now, QuickBooks will sell you a phone support service so that somebody can walk you through the process of recreating your templates. They would not, however, allow you to import your existing templates into the new year's version. So be warned. QuickBooks either does not know how to have your templates imported or they don't care about your hassle or they just see it as a way to squeeze a few extra shekels out of their customers.
Pros Makes all the competition look great
Cons Functionality, buggy, steep learning curve, dreadful support - can't rely on it for my business.
Summary If you've started to read the comments for this and other QuickBooks products - then you won't be surprised by this review.
Originally we were recommended QuickBooks by an accountant - that was back in 2001. We run a small business - but aren't accoutin experts and were looking for a simple and intuitive system to record our finances and calculate our VAT.
At the time there weren't many alternatives - so we stuck with the recommendation and bought QuickBooks Pro.
The learning curve was extrememly steep with QuickBooks. The pain continued on a daily basis with many counterintuitive functions and poorly translated terms [from 'American']. After 12 months we felt reasonably confident- but still had to call our accountant for support far too often.
We then upgraded to a more recent version - and this was so bad - we sent it back for refund. Clunky, buggy and poorly scripted. It makes a vital business task a truly frustrating experience.
Each year a new version of QuickBooks emerges and things just get worse.
Then there is customer support - or should I say customer sales! If your product is more than 12 months old - the stock advice when you ring for help [and believe me - you will!] - is to say that you will need to upgrade.
Buying QuickBooks is really like buying a one year licence. Once you are locked-in then you may find a need to buy the latest version on an annual basis.
Today there are so many good aletrnatives - I emplore you to look elsewhere.
This product truly deserves to be driven from the market and the company out of business.