Entered CNET Catalog: 08/02/2002
SKU: 0028287006256
Manufacturer: Intuit Inc.
Manufacturer description
Quicken brings you a family of easy-to-use personal finance software tools designed to save you time and effort. The Quicken 2003 gives you the tools you need to manage your personal or small business finances. Whether it's organizing your everyday financial tasks, tracking and optimizing your investments, or planning for longer-term goals like retirement or a new home, there's a Quicken product to suit your needs and help you achieve your goals. Quicken 2003 Basic for Windows is available at many fine retail outlets wherever software is sold. The Basic version is intended for users who are new to Quicken. It offers simple tools to help the new user make sense of his or her financial situation.User opinions
Select a User Opinion to view: 1 User Rating:
2.0 stars
out of 1 user reviews
There are better product out there.
Pros:
Cons:
Review: FIRST POINT and VERY IMPORTANT: There is NO Tech Support when you have problems unless you want to fork out a hefty $1.95 a minute!!! SECOND POINT, plan to have problems. I made the mistake of upgrading from Quicken 1999 to Quicken 2003 (bigger, better, wow!) Here is the sad situation I just came out of. For three days, and for many hours, I tried to get Quicken 2003 to log on to the Internet to register and use the services (that’s why I upgraded). I tried using my Roadrunner cable service (zero). I tried my trusty old 56k modem (nada). Round and round in circles and I got nowhere. Yes, I tried to get help and only got more frustrated and angry at Intuit. The “help” in the program Quicken did nothing to resolve the problem. Then I went online and found that the WEB Support that Quicken provides was as dismal. So I tried the online Chat --- what a joke. I came home early (and for those that live East of California the Chat support stops at 5pm EST!) to get online with the ‘Chat dude’. What a waste of time, a lot of time. He ask you type in your problem and wait for his next reply. He goes on to a dozen other people before coming back to you so you wait, and wait and wait. When he does come back he is zoned out, forgot what your problem was and asks you some remedial question like, “Is your computer plugged in?”. You get the abysmal picture. Sure you can get human technical support but you will pay $1.95 a minute (and those minutes can rack up). Sure, I kept at it. Yes, I know, that wasting HOURS on a $39 program is a waste of time and as my girl friend lovingly puts it, “You know what you have is a sickness, don’t you.” I know. But final, the god of gigabits smiled, and per chance, by going back through and check out the security setting of my LAN and Internet I saw that both were on medium security (default setting for one) BUT as soon as I lowered the settings one notch -Voila! I got on. (If you have this problem Try going to 1.settings, 2.control panel, 3.Internet options, 4.security and lowering the security settings.) Quicken 2003 failed me miserably. NOWHERE did Intuit have a notice that these settings could block you from getting on line. NOWHERE. Intuit’s installation is not “intuitive” enough warn of possible conflict and direct you to reset. The customer tech support is abysmal and that Chat dude was a waste. A product of their stature should give a minimum of 30 day tech support - FREE! I am definitely going to check out Microsoft Money, and I recommend that you do too. Not Recommended
