"Made $3000 error"0.5 starson by sparrish88
Pros: Uses last year's data to help start
Cons: $3000 math error
Summary: This program was my favorite. I have used it for 10 years. It pulls data from my previous year's report so I have to only update from year to year. This saves me hours of data entry. Also compares my income and deductions year to year. I used to be its biggest fan.
This year it adds two of my spouses home businesses (one is $6000 and one is $3000) to be $16000. Where does the extra $7000 come from? No one knows. This extra $7000 placed me in a higher tax bracket turning my $450 tax owed into $3500.
I called Customer service, which the TV commercials are using as a discrimiator between TaxCut and TurboTax. This CS person barely spke english and was very difficult to understand. After 54 minutes of "help" we could not find it. In fact I ended up telling him what entries went where on the forms because he kept getting lost. he aslo was impressed with my income level and startd asking what I did for a living and how he could get my job. He asle chatted with me about how he used to live near me, etc. "I don't care - fix my $3000 error adn I will chat with you all day - after."
In the end his advice was to uninstall the program and reinstall. Wow, what a big help. I did that and it did not fix the error. It became a $4000 error.
Turbo Tax - here I come.