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- Average user rating: 1.0 stars out of 6 reviews Back to product review
- My rating: 0 stars
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2 out of 3 people found this review helpful
1.5 stars
"Watch out for recursive errors"
Pros: Simple W-2s and regular deductions are good
Cons: Recursive errors
Summary: I was planning to use Turbo-Tax (online version) this year, as I did last year. I was quite glad it handled all my new-home-purchase related details, but when I entered by 1099-R early distribution from IRA it flagged an error. However I was able to over-write the form and get past the error.
When I was about to e-file, after the payment processing, it did not allow me to e-file since there was a manual over-write. Now when I went back to remove my manual over-write, it threw me an error. So I was caught in this cycle of manual over-write Vs. unable to e-file. This happened after my payment was processed.
Also, from the Turbo-Tax online user community found that this was a known error for over two weeks (since then) and no known fixes available. I called up Turbo Tax and asked for a refund which they are still processing (4 weeks) and yet to receive. I went to HR Block - TAX Cut and I was able to provide the same information / e-file and obtained my fed / state tax refunds in 14 days.
In conclusion, I was not too bothered about the error. There are going to be some unique situations where the Software is going to fail. But unable to fix errors in time and not able to refund quickly are TWO Major -VE points for Turbo Tax.
