Pros Excellent program but...
Cons Too many glitches and poor tech support for Mac users
Summary Full disclosure: I am Turbo Tax user for 4 years and love the program.
Bottom line: too many unresolved problems with (1) the 2005 program installed initially from a Welcome Back CD and then, in another attempt, downloaded from the web, (2) its companion program ItsDeductible, and (3) poor Intuit support.
My problems centered around an initial inability to even use ItsDeductible, which was eventually fixed, but only after a protracted delay. More importantly, the updating Turbo Tax typically does eventually crippled the main program in a way tech support could not identify or fix. This occured after I had spent considerable time entering my tax data.
Thus, after spending hours on the phone trying various workarounds, I had to cut my losses, grudgingly request a refund, and resort to the online/web version.
This situation was less than ideal because the online version was unable to import last year's return data (from my Mac as well...) or the data I had entered for 2005. Back to square one.
Turbo Tax is great, but Intuit seems to have Mac users as an afterthought. Very disappointing.
I can't suggest alternatives, and, as mentioned above, I am making do with the web version this year without a problem so far, but Mac users should walk into this program with eyes open, and visit Intuit's tech support knowledge base often to get a glimpse of the problems others are having.
Pros Comprehensive, can make a difficult return easy
Cons Can create errors in filing, not responsive to problems.
Summary I have used TurboTax for more than ten years, considering it simple, accurate and quick. When I was audited by IRS I knew that there must be a mistake, but I went over all the TurboTax questions to verify my own accuracy in my answers, especially pertaining to rental income. The IRS auditor made it a point to check my form versus the answers to the TurboTax interview and told me that the form was just plain filled out wrong, thus a mistake of about four thousand dollars plus a sizeable interest penalty. Of course I contacted TurboTax about the matter but received no real response, and when my form came out the same in the following year on TurboTax I decided to lie on the program's interview so as to make the form come out correct. Last year when it was still incorrect unless I lied I decided to try TaxCut. This year everything seems to be coming out right.
Pros Does the job
Cons Bloated, expensive software
Summary It used to be that TurboTax was THE tax preparation software to get. It was lean and mean; I used it for years. But Intuit has gotten fat and happy with this product and has loaded it with unessential feastures and priced it ridiculously high. There are alternatives that are just as good, if not better. I use TaxCut now, which sells for a significantly lower price.
I doubt that most people use all of the features; they just want to do their taxes.
Pros All-inclusive (Premier) version continues to excel as the predominant tax software preparation.
Cons Haven't found any, as yet... 'cept maybe the retail pricing (which remains a bargain in comparison to professional service fees!)...
Summary Available on eBay for as little as $25 shipped (full NIB sealed, boxed version), this program continues to simplify the nightmare of tax-time; I've used Intuit's software (formerly MacInTax) for 10-to-12 years now, and it just keeps getting better... especially now that a single shipped version (combination MAC/PC) levels the "paying" field!
Pros Not too many
Cons not very intuitive (from a company called Intuit??)
Summary I can't BELIEVE that the editors gave this an 8 rating - I don't think they used it for real world problems. We've used this software for years, and never had any real problems. Periodic glitches, but that's it. This year, major headaches. We own a rental property and had a software consulting business, and we couldn't get the standard software to "interview us" - all this software wants you to do is upgrade (which we did for $30). We could have downloaded a form to do the rental info, but it would have required an MBA and a CPA to figure out. We're very disappointed, and will be using TaxCut next year.