Entered CNET Catalog: 08/06/2004
SKU: 283651
Manufacturer: Intuit Inc.
Manufacturer description
Quicken 2005 Premier includes everything in Quicken 2005 Deluxe, plus exclusive tools to help you manage your investments. Over 100 customer-driven improvements to the most-used Quicken features make it easier than ever to get what you need out of Quicken!User opinions
Select a User Opinion to view: 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29
User Rating: 
1/10
bait and switch -now trying to charge my bank high fees
Pros: none - I can no longer use this product. Switching to MS Money
Cons: Can no longer use this product because they're trying to rip off the banks/credit unions that once supported it.
User Rating: 
2/10
Don't charge my credit union a flat fee!!!!!
Pros: Nice user interface
Cons: Doesn't make download available to all
User Rating: 
6/10
Will Not Purchase any new Quicken Product
Pros: Has been great product over the years
Cons: Dropping QIF and charging banks is very bad business
User Rating: 2/10
No QIF file support
Pros: Nice interface, easy to navigate..Nice window dressing but the inside needs serious work!
Cons: Removed QIF file support
User Rating: 1/10
Save Your Money-Don't buy this Downgraded Version!
Pros: Outweighed entirely by the Cons
Cons: Intuit dropped support for QIF import of bank account info
User Rating: 
7/10
fixfixersfix
Pros: fixitoguate
Cons: guatemalamia
User Rating: 1/10
TERRIBLE - Giant step backwards
Pros: NONE - ZERO
Cons: ALL - Worst ever
A leap backwards with a (possibly even illegal?) charging strategy, where Intuit double-Charges the end user and the finantial institution for the same service.
All time low for Intuit; it's lost of customer focus has been seen for some time, in a steady decline (while increasing unfair and ridiculous charging practices), but dives down starting with Quicken 2005.
User Rating: 2/10
Quicken 2005 SUCKS
Pros: There are none
Cons: Key feature disabled. No real improvements.
MORONS!!!!!
User Rating: 2/10
Find something better - seriously
Pros: Cheap, maybe better than pen and paper - if it's accurate?
Cons: Crashes, corruptions, other bugs, poor tech support
I really don't understand the high CNET rating. Don't just take my word for it, read what other people (including long-time users) have to say. Even with years of archive data, I'm now looking for some way to jump ship and leave Quicken for GOOD.
User Rating: 6/10
Nice Try, but needs a lot of work
Pros: Easy Installation
Cons: Does not allow you to import QIF files for certain accounts
User Rating: 2/10
Thanks for helping me save my money.
Pros: None that I can see....
Cons: Reading that my bank (BOFA) is forcing customers to upgrade, tells me a lot more about BOFA than Quicken.
Thanks for all the opinions, they saved me a few bucks and lots of frustration.
User Rating: 2/10
A sad state of affairs
Pros: Still better than a pen, paper, and calculator (I think?)
Cons: Database issues, HORRIBLE (and expensive) tech support, tired interface, too many limitations
User Rating: 1/10
Intuit has lost sight of the customer
Pros: It offers new functionality...it forces new functionality
Cons: Forced OFX, no support for QIF, costly implementation fees for financial institutions which will eventually be absorbed by the customer, & bad customer service.
Have you seen the discussion groups on Intuit's own site? The clients are furious! Intuit...LISTEN!
User Rating: 2/10
It sucks! I won't spent hours or dollars with their technicians to get workarounds to their software
Pros: In theory, tracks all kinds of stuff with useful reports
Cons: Bugs, bugs, bugs, and they want to charge you to give you workarounds for making your program work due to their own software bugs!
Now when I do a data search for a bank account (e.g. by payee), the search window stays on top of the application after the seasrch is completed, and the data listed, , and I can't get it to disappear. What's more in jams the use of Quicken. I have to exit the whole program and re-enter it in order to start re-entering data or use ANY menu item. I.e. the program jams! Though I can circumvent this by using Quick Reports instead of doing a "Find", I shouldn't have this inconvenience. Though I had some other problems with prior version (such as reconciliation issues, that were a real pain with the 2004 version), this 2005 Premier version sucks even more. Obviously, I can't spend my time on the phone for hours or pay Intuit additional dollars to get work arounds to their software bugs. No matter how many "new" features they add, if basic features don't work and cause HOURS and HOURS, trying to make the software work for basic functions, then it's useless, and not a convenience,or a timesaver. I have found this package to be unreliable. Finally, Intuit seems to be t adding features to worm their way in to charing additional costs beyond the purchase cost. For example, they make the software user frendlyyour use the Quicken reconciliation download where they can charge ad additional amount. But I find when I try to reconcile by not using their (additional cost feature), but instead download direcly from the bank web page, I seem to repeatedly end up with unidentified adjustments amounts to reconcile books with bank. In my opinion, the software appears to be made to work well only for instances where Quicken can charge their premium for downloading from the bank. I you try to reconcile by using the download from the bank web page, the software becomes user unfriendly, and apparently inaccurate. Grade: F. I've used Quicken for years, but no more!
User Rating: 2/10
Program doesn't work with large data files
Pros: Search capabilities (now limited) see below.
Cons: Program barely works with large amounts of old data
I got on Quicken chat for a remedy. Apparently the only way to fix this program is to limit the size of the QDF by including only the last two or three years of data in a newly named file named (copy2). This unfortunately means that you can now longer search out transactions older than those in the new file because the program can no longer find them. What a major headache. I am going to try out Microsoft Money to seen if it works faster with just the original single data file.
User Rating: 1/10
Giant step backward
Pros: None over previous editions
Cons: No longer supports .QIF downloads
User Rating: 1/10
No Longer Supports QIF Format
Pros: Great, if the whole world stayed in step w/ Quicken
Cons: No Longer Supports QIF Format
User Rating: 
9/10
Great software!
Pros: Great Interface!
Cons: None so far!
User Rating: 1/10
Gets worse every year, poor support, miscalculates, bugs
Pros: The design is OK, if it functioned properly
Cons: Poor support, miscalculations, bugs, unstable, resource intensive
Problems are too numerous to list, but essentially this product gets buggier every year, and as a customer, we get treated worse every year. The most alarming issue I've seen is that the program miscalculates. For instance, in updating my portfolio this month, the program stated a loss on the portfolio value which differed by 20% !!!! from both my calculations and the report from my portfolio manager (which matched, BTW). This happens consistently.
You can drill down graphs and get inconsistent values as you drill down, as the program seemingly randomly decides whether to calculate based upon internal transfers or not, and there's no way to control this via setup selections.
It does very wierd things to Windows if other programs are running, and is extrememly resource intensive. There are memory leaks, I have to reboot my computer usually after I use it (but not an issue with any other software). And you call them about these issues and they have no clue!!!! Or want to charge you 1/2 the price of the software to work on it ("reinstall" LOL).
I could go on and on, but I'm only hoping Money is better, as I can't take this anymore, I have absolutely no confidence in the numbers I'm seeing. And I've been using Quicken from it's inception.
Don't buy this trash, really! And they don't care it doesn't work.
User Rating: 1/10
Terrible- ignores user needs
Pros: Only as good as previus versions
Cons: Does not support QIF files and downloading them from banks. Will not save files to CD RW using Roxio Drag to Disk. Still having to use Quicken 2004 R1 to save to CD RW. Reports still print in reverse
User Rating: 2/10
Awful interface; No longer supports popular QIF files
Pros: Capable of doing many things
Cons: Implementation is TERRIBLE. If you bank or Credit Union uses QIF file formats, then you can't use this product
User Rating: 1/10
One of the most dreadful user interfaces I have ever seen
Pros: None that I can think of
Cons: Very confusing user interface
What a disappointment. The new software's interface is totally different than the old one and extremely confusing. To give you an example: bill paying is hidden under a main menu item labeled "Cash Flow". Even then it is not obvious how one pays a bill. The choices to do so appear to be either "Online Center" or "Payees". Not at all intuitive. Also, choosing one of these alternatives opens a totally new window which, if minimized, ends up on a "faux" task bar at the bottom of Quicken's main window.
There is absolutley no way a beginning user could ever use this software. If you are a Bank of America customer and wish to perform on-line bill payment, I would suggest sticking with BofA's web site. The only downside is you have to maintain your own register.
User Rating: 2/10
Quicken no longer supports my bank's online update. (read other reviews)
Pros: maybe you belong to another kind of bank
Cons: Quicken no longer supports my bank's online update. (read other reviews)
User Rating: 2/10
Quicken 2005 cannot import downloads from credit unions using OFX or QIF imports
Pros: fascinating attention to cosmetic details
Cons: can not longer work with my checking account or broker
Although I have asked Intuit to fix this for 9 months, fortuneately they did not . So After 11 years of using Quicken, I finnaly had an important reason to find a linux or Windows finance package called Moneydance. It is great, it than can import both qif files and OFX files and can use either MS windows or Linux. . I now can cancel my quicken credit card, my quicken bill pay. Note: my quicken loan with a compay that does not support quicken but does support Moneydance. SmartMove
I can't wait to tell all my friends, formums and blogs, how happy I am to be a former intuit and windows software user
User Rating: 2/10
Quicken sinks to an all time low with their latest offering
Pros: Quciken gave me the software for free because of the "con" listed below
Cons: Forced to "upgrade" to new bill pay service that takes a giant leap backwards!
My beef is with the new Quicken Bill Pay service. Several things went from good to really bad. Some of those items: 1) Account-to-Account transfer went from 1-day to 5-days; 2) The website went from easy to navigate with a pleasant gui, to a cumbersome navigation and a DOS-like gui; 3) Companies I could previously receive ebills from I no longer could; 4) and the list goes on.
When I sent a note to complain about the new service I was told to call Metavante because it was their software--they even gave me a number to call. They blew me off! I did contact Metavante; at first they addressed my concerns--I even started sending them specifics on problems. Eventually they grew tired of me and they blew me off as well.
I began a series of note exchanges with Quicken. Their replies took an average of 10-14 days, and the reply was typically a scripted non-answer. When customer service got tired of me, they passed me up the line and promised that someone would call me within 24-hours. That was over a month ago. I have now written and told them the only way they won't lose me as a customer (after 12 years) is to give me the next 12 months for free. As you might expect, I?ve received no answer.
My answer: Quit paying for crappy service and start using MyCheckFree. It's free and runs circles around Quicken.
User Rating: 7/10
Good, but losing flexibility
Pros: Clean and efficient
Cons: Losing fexibility
User Rating: 
4/10
Changed to Microsoft Money 2005
Pros: None I can think of
Cons: Drop qif files
User Rating: 1/10
Duped by Quicken!
Pros: None that could offset my frustration.
Cons: Removing functionality of QIF file support from this version was a BAD DECISION. After using it for a month, I now find it doesn't support QIF files. I'm returning it for a refund!
User Rating: 1/10
Intuit Nows Charges Each Financial Institution! Time for Change!
Pros: Real-Time Support
Cons: Fee Based Upon Asset Size and Total Number of Members
"If you choose to upgrade to or purchase Quicken 2005, you will lose the ability to import your transactions.
Coastal has chosen not to support the real-time .OFX interface required for Quicken 2005 as Intuit now charges each financial institution a yearly licensing, setup and maintenance fee to achieve the same functionality available in all previous versions of their software. However instead of assessing a fee based on the number of actual Quicken users here at Coastal, they require a fee based upon our asset size and TOTAL number of members.
As a not-for-profit organization, we are not willing to submit to such an unfair pricing structure.
We appreciate and value your business with Coastal and will notify you if this situation changes."
I agree with my financial institution and therefore will not purchase the upgrade. In fact I have started to move to Microsoft Money.
Intuit, if you read these you better reconsider your decision. Do you feel the ground swelling?
