Pros It's prettier than its predecessor.
Cons This is primarily a cosmetic upgrade with few, if any, substantive new features.
Summary With the release of its '07 version, Quicken seems to have fallen back to just going through the motions, knowing that it's expected to produce an annual product upgrade but not really spending a lot of time & effort doing it. As a result, Quicken 2007, while giving users new to Quicken a good, stable way to manage their personal finances, gives its existing users nothing more than some cosmetic changes. The home screen's new , there are new financial institutions whose data can be downloaded into Quicken, attaching documents to register transactions has been improved and the program loads a bit faster. Otherwise, there's not much and certainly not enough to warrent paying $70 - $90 to upgrade an existing Quicken 2006 or 2005 installation.
Intuit doesn't often publish "dot releases." If it did, Quicken 2007 would be more accurately named Quicken 2006.5.
Pros Enhanced online banking capability
Cons Document imaging was not working, & their tech support was no help
Summary Quicken 2006 (previous version) included the ability to attach scanned and downloaded images to transactions-- something that I have made extensive use of, to cut way back on the mountains of papers I used to file. The 2007 version promised major enhancements to this capability, which is why I purchased the new version as soon as it was released.
Unfortunately, I quickly discovered that once I installed 2007, I could no longer access existing attachments, nor could I create new ones. If I tried to use a .mdi file (Microsoft's imaging format) I got an error that the file could not be accessed. When I tried using .pdf files, it was even worse; as soon as I would try to open the .pdf file, Quicken would quit, without so much as an error message.
After spending a couple of hours trying to troubleshoot this myself, I reported it to Quicken's tech support, and dutifully followed their instructions: delete and reinstall all pdf drivers, reinstall Quicken, start with an empty Quicken datafile. None of this solved the problem (it didn't help that some of their responses where in such fractured English as to render them nearly incomprehensible.) Finally I reinstalled the 2006 version, and all my attached documents were once again working. Because I use Quicken on an almost daily basis, I had to make the decision to revert to the earlier version rather quickly, since any work I did in the 2007 version was not backwards-compatible with my 2006 files. Whatever prevented the imaging from working in 2007, it certainly wasn't a problem with the 2006 version.
With the little bit of time that I did run 2007, I was glad to see that they had made some major improvements with Online Banking. For instance, with my E*Trade bank accounts I had to manually import the data into 2006-- it was easy to do, but still not automatic (E*Trade Brokerage has long been supported for auto-updates.)
There was also an overhaul to the look and feel of the screens. Unfortunately, Quicken doesn't give you the option of keeping the old skins, which I would have preferred.
I don't know if I'll give 2007 another shot in a few months, when they have hopefully worked-out the bugs with the imaging, or just wait until 2008 and see what's new there. Though, as a very long-time Quicken user (going back to DOS versions) I have lost a bit of faith in Intuit with this last go-around.
"Not There Yet"on by Rigmeister
Pros Getting There
Cons Still Needs Work
Summary Over 4000 financial institutions and still not any that I use. There are about 5 choices for Wells Fargo and yet I can't access my Mortgage with Wells Fargo Home Mortgage. I also bank with a credit union that isn't among the 4K institutions. The interface is sloppy and the opening window doesn't fit on my 19" monitor. I guess they've built this one for the new 20+ inch flat panel widescreens.
Anyone who pays any attention to their finances doesn't need to see an IN - OUT = WHAT'S LEFT to know what's going on with their finances. The Budget section is another crutch that's been around since at least the 2004 version. An old quote comes to mind when I think "Budget". A Budget is a plan for going broke methodically.
There's a new "Rate" button that they stuck into the Checking Register that links to their new Zipingo website that is a rip-off of angieslist.com
I'll consider my $40 upgrade payment for the new Quicken 2007 Deluxe as a contribution to the development of Quicken 2008 or 2009 and hope they get that one right. Until then I'll stick with Quicken Deluxe 2004.
If you're running an earlier version of Quicken save you money and give them another year or so to get this product up to snuff or at least buy yourself a new widescreen monitor.
Pros They can still turnaround
Cons Tech support is useless
Summary When buying a product, you have to look at more than the basic functionality. You also have to look at support.
To be frank, the customer service (or lack thereof) has completely turned me away from buying any of Intuits products. If they want to survive as a company, they have to lose the Indian tech support.
Tech support grammar is horrendous to the point where the average person couldn't understand what they are trying to say. They are also complete idiots--unable to answer a simple question about importing data from Money to the newest Quicken. 15 minutes with tech support, and they couldn't tell me if they could even import data from Money.
In this page (http://quicken.intuit.com/personal-finance/premier-portfolio-management.jhtml#Q8), the link in the FAQ says that Money data can be converted to 2007 format using a data converter. If you follow the link to (https://quicken.custhelp.com/cgi-bin/quicken.cfg/php/enduser/std_adp.php?p_faqid=2659), there is a prominant note that says "The converter will not convert data to Quicken 2007."
They may be saving a $1 by off-shoring tech support, but they are losing MUCH more than that in lost sales revenue.
Intuit was a really good company at one time. Too bad they sold themselves short with inferior support. Hopefully they'll pull their collective heads out of their arses and build themselves back up as a reputable company.
Until then, I am stuck using Microsoft Money.
Pros It is a good program...however
Cons Forced upgrades via "Sunset Policy" are unbelievable
Summary Intuit has a "sunset policy" in the license agreement (which is not uncommon in the software industry) of only providing support for 3 years. I understand the sunset concept, the manufacturer can't be expected to support a product forever, however that is not what Intuits policy is limited to...
What you need to realize is that after 3 years, they DISABLE key functionality of the software, forcing you to upgrade to the next version.
I was SATISFIED with Quicken 2004. However, I had to upgrade because Intuit disabled the key functionality of being able to download transactions from my bank!!
Instead of forcing me to upgrade with a "timebomb policy" how about creating a product that I want to upgrade to?
Imagine if Honda came to your house and disabled your car after 3 years?
Look for other software solutions! Don't become an Intuit crack addict.